Customer Ratings & Reviews
- Model:
- V1N05A#1H5
- |
- SKU:
- 6169010
Customer reviews
Rating 4.2 out of 5 stars with 160 reviews
(160 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers love the DeskJet 2652's ease of use and excellent print quality, frequently praising its simple setup and impressive results. Many appreciate its affordability and convenient wireless connectivity, enabling seamless printing from various devices. The printer's compact size is also a plus for those with limited desk space. While some features are less frequently used, the overall positive feedback highlights its value for everyday printing needs.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
does it’s job, I guess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The glass is backwards (not for a right handed user). It’s cheaply made, but I guess it does it’s job. Love the colour though!
No, I would not recommend this to a friendRated 3 out of 5 stars
Hard to set up. Great it comes with ink.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer for the price but hard to set up the WiFi. Make sure you have Windows. Benefit it comes with ink.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not enough for student
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the machine is good but its ink costs too much,i have to buy around $70 for ink every time
No, I would not recommend this to a friendRated 3 out of 5 stars
not bad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good product until I got a MacBook . great for a windows
No, I would not recommend this to a friendRated 3 out of 5 stars
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was expecting more from this printer. Average, low quality.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy this printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Can’t print on both sides, can’t connect to 5G WiFi. The HP print app is also very difficult to use. Don’t buy this one.
No, I would not recommend this to a friendRated 2 out of 5 stars
I'm not satisfied with it at all from day 1
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power cord will not stay connected ..I printed about 5 things then it already needed more ink..and now I can't seem to be able yo print anything I keep getting an error code
No, I would not recommend this to a friendRated 1 out of 5 stars
Can't get it to work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent at least 3 hours trying all different ways to set up. Even tried a usb cord directly to printer and my HP computer could not recognize it. I have had no problem with my other 5000 series HP printer. This was going to be my spare printer to use at work. Will be returning this model.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Rene.
I'm so sorry for the inconvenience this printer has caused. We build our printers aiming to provide a reliable experience for our customers, so I can imagine how upsetting this is. I would love to help remedy this for you, so let's see what I can do.
First, I recommend using this troubleshooter to tend to frequent connection inconsistencies:
- Windows: support.hp.com/us-en/document/c04249080
- Mac: support.hp.com/us-en/document/c04249334
Next, the following link will help guide you through solutions for a wide range of wireless issues: hp.dezide.com/ts/start.jsp?guide=Printer_Does_Not_Maintain_Wireless_Connection.net
If these suggestions don't seem to work, please contact us directly for support. We'd be happy to help you further: hp.com/contactHP
Keith
HP Care
hp.com/support
Rated 2 out of 5 stars
Dave Liquir
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes printer not connected to computer Also Wify connection disappointed
No, I would not recommend this to a friendRated 2 out of 5 stars
HP - DeskJet 2652 Wireless All-In-One Instant
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a real nightmare to get it connected to my computer I ended returning the printer
No, I would not recommend this to a friendRated 2 out of 5 stars
Not good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. Very slow. Will not purchase again. Gets jammed.
No, I would not recommend this to a friendRated 2 out of 5 stars
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud when printing. Ccxxxxxxcccccccccccxcccc
No, I would not recommend this to a friendRated 1 out of 5 stars
Not friendly at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to set it up screen is very small . The operation is very hard the Bluetooth not fanction poor will not recomend like to return if I can
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you've not had the experience you expected with the printer, and I'm sorry for any resulting inconvenience. We aim to provide a reliable experience with our printers and support, so I’ll try to offer some helpful suggestions.
For help solving problems, or to learn more about your printer and its functions, you can find troubleshooting guides, video tutorials, user guides, how-to documents and software updates here:
- support.hp.com/us-en/product/hp-deskjet-2600-all-in-one-printer-series/12319824/model/15787933
If there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to help you make the most of your experience with the printer. You can reach us via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Rated 1 out of 5 stars
Left on front door in Original package
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original package was left on my front door so anyone the walked or drove by could take 2nd time this has happened to me! Not impressed
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that the delivery of your printer was not what you expected. I can understand how that would be unsettling, especially if you’ve had trouble with items being taken from the area near your front door before. Let’s see whether I can offer a helpful suggestion.
I suggest you contact the seller, in this case Best Buy, to make sure the next time you order an item it’s delivered to your specifications. If you scroll to the bottom of the Best Buy website you’ll find a link for Shipping, Delivery & Store Pickup as well as one for Customer Service.
I do hope you like your printer. If you have any questions about the printer, please reach out to us. We'd love to help however we can. You can get in touch with us via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Rated 1 out of 5 stars
Do not buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve the worst time with this printer and getting it online! If I could give it 0 stars I would, do not recommend!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not connected wirelessly like it should. Your review is short, but your frustration is clear – and understandable – so I’ll offer some resources and information I hope will help.
First, I recommend using this troubleshooter to tend to frequent connection inconsistencies:
- Windows: support.hp.com/us-en/document/c04249080
- Mac OS: support.hp.com/us-en/document/c04249334
If you use Windows, you can also download a tool that helps troubleshoot wireless printing and scanning issues called the HP Print and Scan Doctor:
- support.hp.com/us-en/topic/printscandoctor
If the problems persist, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Rated 1 out of 5 stars
slow and really noise. worst scanner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible sound when scanning and really slow!! so much hassle and you can only print on one side.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer is making disturbing sounds and is not performing as it should regarding print speed and scanning. I can understand why that would be a frustrating combination, so I’ll offer some resources and information I hope will help.
First, I recommend you try this guide to improving scan quality:
- support.hp.com/us-en/document/c05343887
You can also look at these documents that cover improving print speed:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Regarding the noise that the unit makes when scanning, I hope you’ll reach out to us so we can work through any necessary troubleshooting with you. We’re always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so depending on how the scanner issue plays out, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Rated 1 out of 5 stars
Poor design
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not feed paper so I perched better paper same problem wa a waste of money and time.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer’s paper feeder did not work as it should. It’s easy to understand why that would be quite an unsettling surprise, especially considering you bought different paper but the problem continued, so I’ll offer some resources that I hope will help.
First, I recommend you follow the steps in this guide to document feeders that fail to pick up paper or push through too many pages:
- support.hp.com/us-en/document/c01728503
You might also find useful information in this troubleshooting guide for printers that display an out-of-paper error and do not pick up paper:
- support.hp.com/us-en/document/c00786157
If the problem continues, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Rated 1 out of 5 stars
I have not been able to make this printer work I h
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not satisfied with this product. It has not worked since I purchased it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not performed like it should since you’ve had it. Your review is short, but your frustration is clear, so I’ll offer some resources and information I hope will help.
I can’t tell from your review why your printer is not working, so I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Rated 1 out of 5 stars
Never got my order
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant because the company best buy uses lied about delivery.
No, I would not recommend this to a friendRated 4 out of 5 stars
Inexpensive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for low volume home use. Photo photo quality is great as if professionally printed. HP print app makes it easier to use such printers that do not full menu screen. Back loading paper tray is a disadvantage as it needs to be properly adjusted for paper handling.
I would recommend this to a friend






