Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 3,774 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Definitely Recommend
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its really great and easy set up if you're tech savvy. Its well designed and made.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Thank You
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
excellent printer works very well and excellent on the operating system as well as very modern and easy to install
I would recommend this to a friend
Rated 1 out of 5 stars
Fail to connect
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After half year using the printer, the printer can not connect to the home wifi network or pair with computer or phone.
This review is from HP - DeskJet 2755e Wireless Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi there.
I’m sorry that your printer has lost its connection to your Wi-Fi system and that you’ve not been able to re-establish it. I can wholly understand why this would be an unwelcome surprise six months after buying the device. I want to help you remedy this problem, so I’ll suggest some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here: - support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to user manuals, how-to documents and software updates here: - support.hp.com/us-en/product/model/2100187846
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number - Serial number - Your location - Case number (from any previous contact with HP support)
Keith HP Care hp.com/support
Pros mentioned:
Ease of use, Price
Cons mentioned:
Connectivity
Rated 2 out of 5 stars
I needed a wire to setup wireless
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Low budget price, but it has issues with basic features. Wireless being especially disheartening, considering also that straight out of the box, its your only option. You won't find any USB cables with this printer, just the printer itself, ink cartridges, a power cord and some very basic literature.
Initial setup was actually quite easy. I already had the HP Smart app on my MacBook as I own another HP printer, but this time I decided to give it a try with the Android app version instead.
I turned on WiFi and Bluetooth, selected to add a new printer and the app found the printer right away. After a quick press of the 'info' button on the printer to confirm it's the right one, it proceeded to ask for my network info and finished the setup process. It also detects if you have the HP Print Service Plugin to allow you to print from your phone and will let you install it in the middle of the process making it even easier. The whole thing took just a few minutes and I was ready to go....
....or so I thought. First it asked me if I wanted to share a link to add this printer to other devices, I skipped over that as I didn't think I needed it, a mistake on my part, but we'll come back around to this in a minute.
I then selected 'Print Photos' in the app, selected a pic on my phone to print, and then it started looking for the printer...and looking...and looking until an error popped up "Unable to communicate with the printer". Odd considering the phone was literally just communicating with the printer during setup. I hadn't even exited the app or turned anything off at this point.
I kept trying to connect but no dice. The Wifi showed to be connected on the printer itself, and I even checked my network and could see the printer as active with a good connection, yet the app on my phone couldn't find it. I tried powering the printer on and off, turning the wifi on and off, doing the same on my phone, and nothing worked.
I then decided to try and print something from my MacBook, which works fine with my other HP printer. I find something to print, and see the printer in the list of available printers to choose from, select it and error. At this point I figure maybe it needs to be setup on my MacBook as well and proceed to open up the HP Smart app, and even though my laptop can see the printer, the HP Smart app can't. I try to go through the 'Add a new printer' process. The app tries to find it but can't, and since this printer isn't of the touchscreen variety, it tells you to... ATTACH A USB CABLE TO CONTINUE SETUP! A cable that this "wireless" printer doesn't come with.
This is where I believe that link I mentioned earlier during setup would be useful. But I skipped over it, and after looking all throughout the app on my phone which did have this printer installed, I couldn't find that link. I guess I should have gotten the link and saved it somewhere when it popped up, but how was I to know?
Luckily I happen to have the proper cable, and with a cable attached, I could print without any issues. I didn't even need to go through the HP Smart app. I just plugged it into my laptop, found something to print, the laptop setup the printer really quick and voila, I had my document.
Once you get it to print, it does the job just fine. Print quality isn't the greatest, but it's a budget printer, and the quality is more than acceptable if all you're doing is printing basic documents.
With the cable attached, I tried to go through the setup process again but on my laptop this time. I had to re-enter my network info and it re-setup the printer, even though it was already connected on my network!? Finally I was able to print to it wirelessly, but only from my laptop, I still, after many hours worth of trying, can't print from my Android phone even though that's what did the initial setup.
This printer is an all-in-one though and can do more than just print. It also scans and copies. The copy function is ok, but text on the copied printout comes out darker than the original, and some lighter colors it has trouble picking up. I made a copy of the 'get started' sheet that comes with the printer and some of the lightly shaded parts of the images didn't come out at all or came out grainy. And while the blacks came out darker on the copied printout, the colors it did get came out lighter.
The buttons on the panel aren't very responsive either. The first time I pressed the copy button nothing happened. I had to press it a second time before it started, and even then you have to give it a little time, definitely not 'instant' as it says in the title.
There's also a tiny lcd screen that displays some basic info. But, it's not backlit, and when you look at it from an angle, you see more than what's actually there. For example, sitting in front of it, I can clearly see an 'E' in the top corner (which I assume stands for Error? I'm not sure), but if you view it from directly above, you clearly see its NOT there.
This printer is also very lightweight, so lightweight though that you have no doubt this is a budget build. It doesn't feel like it could hold up to very much abuse.
To sum it up, I rarely give out low ratings, and try to adjust my expectations accordingly, but I can't in good faith recommend this printer, even with its low cost. It has some serious issues with the wireless functionality and if I didn't happen to have the right usb cable to get it working, this would be a proverbial paperweight.
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi there.
I’m sorry to hear that your printer has failed to connect wirelessly. While I’m glad the initial setup was easy, I can certainly understand why the lengthy ordeal you went through before using a USB cable would be exasperating. With that in mind, I’ll offer some resources and information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including setup and wireless connectivity issues. Visit that page here: - support.hp.com/us-en/topic/diagnostics
If the problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number - Serial number - Your location - Case number (from any previous contact with HP support)
Keith HP Care hp.com/support
Rated 2 out of 5 stars
Printer fine enough, HP Setup Practices AWFUL
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The printer itself is fine enough but the set up process for EACH DEVICE is so flipping obnoxious and unnecessary. And they’re constantly trying to upsell you to add and hp ink subscription. They don’t include any set up instructions, because they force you to download the HP Smart app on every device you want to set up. Not once (phone or laptop) was the set up process smooth running or easy.
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi there.
I’m sorry to hear that your printer was difficult to set up on all your devices. It’s easy to understand why this, plus the lack of adequate instructional materials, would be a frustrating start to owning a printer, so I’ll offer some resources and information I hope will help you make the most of the device from here on.
First, you can access a setup tutorial (if you need it now or in the future) as well as user manuals, troubleshooting guides, how-to documents and software updates for your printer on our support site. Do that by following this link: - support.hp.com/us-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/model/29378213
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, OS compatibility and connectivity. You can find the page here: - support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number - Serial number - Your location - Case number (from any previous contact with HP support)
Keith HP Care hp.com/support
Rated 2 out of 5 stars
Confused...
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have mix feelings about this, it is a printer , scan , fax and copy but i struggle to print something from my phone and it was just one page , I haven’t tried the other functions but so far I don’t like it
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi, Lily.
I’m sorry to hear that your printer has been so challenging to use. Your review is brief, but your dismay is clear, and while I can’t tell from what you write whether you’ve completed the setup process, I’ll nonetheless point you toward some resources I hope will help you learn about the printer and get it working to your satisfaction.
First, if you still need a setup tutorial, you can access that as well as user manuals, how-to documents, software updates and troubleshooting guides specific to your printer on our support site here: - support.hp.com/us-en/product/model/29378213
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation and connectivity. On the same page you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. Visit that page here: - support.hp.com/us-en/topic/diagnostics
If you need further assistance, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number - Serial number - Your location - Case number (from any previous contact with HP support)
Keith HP Care hp.com/support
Pros mentioned:
Price
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Overall good value
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Setup took longer than I expected as I could never get the printer to connect to my WiFi network using the app on my iPhone running iOS 13.5.1. I finally gave up and used a printer cable (not included) to connect it to my computer and set it up that way. Once I got the printer setup thru my computer, I was able to use the HP smart app for my phone. You need to download the HP smart app on the computer to set it up or the computer won’t detect it (at least my Dell didn’t). The printer has dual band WiFi which allows it to operate on the generally less crowded 5 ghz spectrum. The biggest thing with ink jet printers or printers in general has always been the ink price, the price with this one doesn’t seem that bad. HP says their instant ink subscription can save you up to 50% also if you go that route. The printer offers an overall good value, with an app that needs an update (as of this review) to fix the WiFi issue.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect printer
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the printer. It sure does the job properly.
I would recommend this to a friend
Rated 1 out of 5 stars
Very bad!!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very bad quality, just used several times, and already out of ink!!! And works very slowly!!! Don’t reccomend
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi there.
I’m sorry to hear that your printer ran out of ink so quickly and that it has rendered prints so slowly. I can certainly see why that would be a jarring surprise and a poor start to owning a new printer, so I’ll try to offer some helpful suggestions.
First, I can’t say for certain what happened with the ink supply in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less yet than ones in our Instant Ink program. For example, the XL cartridges designed for your printer have estimated page yields of 200 to 240 pages, so if you were to install those, that’s what you could expect.
Next, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system: - Windows: support.hp.com/us-en/document/bud03409 - Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here: - support.hp.com/us-en/document/c02919168
If you have any further questions or any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents can be longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number - Serial number - Your location - Case number (from any previous contact with HP support)
Keith HP Care hp.com/support
Pros mentioned:
Ease of use, Size
Rated 5 out of 5 stars
Easy to use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This printer is so much easier to use than my old printer! There’s and app you download to easily print directly from your phone to the printer as well as computer to printer. It walks you through the whole set up process in about 10 minutes. I like that this printer only takes up a small foot print on my desk and the option to have them automatically send me ink when I am low is really cool!
I would recommend this to a friend
Pros mentioned:
Print quality, Setup, Size
Rated 4 out of 5 stars
Great Space Saver and back up Printer
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I always been a fan of HP Products! The overall quality, easy installs, and I never hardly stray from the Brand. My older Hp All in one Printer was getting and I decided to get a new to have incase the other gave its ghost! I ended getting Hp DeskJet and I liked the small size, the easy setup, connection speed and print, scan every feature was awesome. If your looking for a space saver and a 2nd back up Printer this one is Idea, The only negative is if your not going to subscribe to the instant ink you must purchase the standard ink in store or online other the printer will not function once your instant ink included in box runs out.
This review is from HP - DeskJet 2755e Wireless Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 4 out of 5 stars
Good little printer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good little printer for what I needed it for . To print receipts from my phone and tablet and documents we need. It was a little frustrating at first setting up the printer to my phone but the tablet was a breeze once fiqured out it was fine uses color ink pretty fast tho but still worth the price might just be what I was printing also overall a good little printer.
This review is from HP - DeskJet 2755e Wireless Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Almost great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have not one time been able to print from anywhere but home, and am only able to print at home after I have to mess with it for 10 + minutes to get it online and ready to print. Every time so far I’ve had to do this. The cartridges are easy to install which is great. It prints great. But it gets a little frustrating to have to go through set up every time I need to print. This is my first printer so maybe I’m doing something wrong. I don’t need to print a lot so I’ll keep it the way it is rather than switch to another type of printer that could be even worse.
This review is from HP - DeskJet 2755e Wireless Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality, Size
Cons mentioned:
Connectivity
Rated 5 out of 5 stars
It's a good little printer for the price point
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality, easy setup. Smaller Profile as expected. Only issue i have is it seems to lose connectivity pretty easy when trying to print after a few days/weeks of not using it. It's kind of annoying.
This review is from HP - DeskJet 2755e Wireless Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend
Pros mentioned:
Price, Print quality, Setup
Rated 4 out of 5 stars
Good Buy!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My old printer died during a print job so I quickly purchased this hoping to finish the printing I needed.
Looked good on the website, had good reviews. Got it delivered to the house, set up was really easy (I always get nervous about setting up electronics lol). Downloading app to the phone was a breeze as well.
I don't use very often so I don't have a good gauge on how much ink it uses but printing has been a breeze and the print is crisp, ink doesn't bleed or smudge. Very good printer for the money, so far.
This review is from HP - DeskJet 2755e Wireless Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend
Pros mentioned:
Ease of use, Price, Print quality
Rated 5 out of 5 stars
Really nice printer!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up. Perfect for personal copying and printing. Color and clarity are really good. Doesn't take up a lot of room. Perfect for lightweight use for a family. Great if you don't want to invest a lot of money.
This review is from HP - DeskJet 2755e Wireless Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend
Pros mentioned:
Print quality, Size
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Works for us.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to take on our travels by SprinterVan and Airline. Fit perfectly in a standard carry-on. Plan to build a shelf in the van. Initial set-up using wifi was easy but after moving to a different network my Chromebook could not find the printer until connection was made with my Android phone. Windows laptop switch was issue free. Speed and quality both acceptable for this price point and HP Instant Ink is great.
This review is from HP - DeskJet 2755e Wireless Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend
Pros mentioned:
Ease of use, Price, Size
Rated 4 out of 5 stars
Nice little printer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The HP 2755 printer was a good choice for me . The price was right and I had a $30 credit I got to apply toward it. The set was simple and worked right away. It was smaller than my last printer so it takes up less space and i has all the basic features.I like that it is wireless and I can print from anywhere. The only minus is that it doesn't print on both sides.
This review is from HP - DeskJet 2755e Wireless Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Rated 4 out of 5 stars
A Good Home Printer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a good printer for occasional and light use. The dpi is acceptable for school reports but not good enough for professional presentations nor for high quality photos. A good laser printer should be used for those jobs. It’s a budget friendly printer that is good enough for home use. Easy to set up, relatively quick, and quiet. I would purchase again.
This review is from HP - DeskJet 2755e Wireless Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 4 out of 5 stars
Tedious set up but good printer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I agree with the reviews about it being very tedious to set up. You have to use the HP set up app, I would recommend on the computer or laptop. I specifically had a lot of issues trying to connect to HP web services to get the instant ink set up. I would suggest using the computer to update the printer before trying to connect the web services. I Did a search on YouTube and found out how to update which worked for me. The printer itself seems really nice, I’ve already printed several pages and they’ve all come out really nice. I think if this printer came with better instructions and a guide on how to update your Printer before starting the set up it would get much better reviews and be much easier deal with. I would recommend this printer if you are somewhat technically inclined. The only reason this did not get five stars for me is because I feel like the set up system is a little bit difficult and it needs to be more user-friendly especially for people that Don’t know much about computers.