Customer Ratings & Reviews

This HP - DeskJet 2827e Wireless AI-Enabled All-in-One Inkjet Printer is a perfectly compatent and capable printer, at leaset for most home and studednt uses. You probably wouldn't want it to be your work-horse in your office, but for a handfulof users, it's great. I got this particular unit for my daughter to use while away at college, and of course at home for summer break. Out of the box, it's an attractive unit. Build quality is typical consumer-grade HP, which is fine. Set-up was on-par with other printers/scanners, (yes it has a scanner), from most any consumer grade printer/scanner. Download the app, connect to the internet, load some paper and you're off and running. OK, that is a bit of an over-simplification, but for all praactical purposes, pretty much captures it. This unit comes advertised with A.I., but for our purposes, I'm not sure that would be used very. The claims are that it cn remove unwanted items, monitors the printer, and removes unwanted items to waste less paper. I guess that could be nice printing boarding passes, but who pronts boarding passes in 2025. I can also see it coud be nice printing web-pages, but I can not attest to it's effacacy. It also comes with an ink-subscription package. We didn't sign up for that becasue we don't plan on using the printer enough for that to be of value for us. All in all, decent choice, and it moght offer you saome additional A.I. features.

I own many HP printers in the past, actually still have one in operation as I write this review. I have also owned printers from all the major brands throughout the years, so I have a little experience and know what I like and I don't like. This HP 2827e, in my opinion, is best used for a student or very light office use. Everything it does is sufficient. Not great. The print speed is good enough but would be tedious if you had a large volume to print. Also, the tray only holds 60 sheets of paper which is not that much. But this is also the part I like. This is a very compact printer that will fit anywhere. Because of it's form factor, it can be placed in areas that my other printer would not fit. It can be hidden in corner of a desk out of sight, making less clutter. The print quality is good. Not photo quality, again this is just my opinion. Front control panel is basic and would take a few minutes to understand. But the HP app on my phone and computer is excellent with an easy to understand interface. I am familiar with it so it was a breeze for me. More than likely, I will only be using the app than the physical buttons on the printer. The rear inputs, there is only 2. Power cable and a usb cable to connect directly to the pc. For the price point, this is a very adequate printer.

In the world of digital documents, printers seem to be less of a necessity now and days, but still, there are times I need to print out documents at home to mail off etc. I don't need anything fancy at home, just want to be able to print documents clearly, quickly, and have a low fuss printer. While this HP DeskJet 2827e is quite basic, I am not sure I would say it is "low fuss". Setup was quirky. I used the HP app on my phone, it went fairly well, connected to the WiFi no problem, but when I tried to connect it to my Windows 11 laptop and desktop, it had issues finding the printer. It seems that it defaulted to ipv6 and it took a while to advertise (at least an hour). Then came the problem with the drivers being missing in Windows 11. My mobile phone (iPhone) was able to find the printer quickly and print. Also, any sort of maintenance or advanced features can't be accessed on the printer and must be done on the app, which is very very slow and quirky to use as well. The design... the ink replacement is a PITA. It is not very intuitive and is designed in such a way that makes it very hard to access, I think of how tough of a time my parents would have with this. Print quality is good, it's fine at speed, it is just a printer after all. If you just want a basic no frills printer for your home office or dorm room, I would get this if it was half off. The design, setup and quirks just don't make it worth it.

If you're in need of just a "basic" all-in-one printer then this should suit you just fine. Both the size and printing capabilities of this lend itself to be that printer you need to have around the house. Pretty sure not everyone needs some super, heavy duty printer at home. Most people don't need a high DPI scanner or a printer that print 40PPM or anything like that. I think for most people, this printer will suffice for just about any of their needs. Being an all-in-one, you get your standard printer/scanner/copier in a printer with a pretty small footprint. It doesn't take up a whole shelf or need its own cabinet or anything so it should fit just about anywhere. Operations are pretty simple as well. There's no huge touchscreen on this or oodles of buttons you need to memorize what they do. Connected to your PC/laptop, it's just a printer that operates like any other printer. It does have wireless printing so either using the HP app or AirPrint, you can print remotely without needing it to be even hooked up to a PC. Ink cartridges are reasonably priced. There's only a black and color cartridge and they have decent print yields on them. I'm sure if you got reconditioned or 3rd party cartridges, they could be cheaper too. Print quality is pretty on par with most other HP printers in this class so there's no issue with that I don't think. If you just need a printer to have, just in case you need to print something every now and then....or if you're a student then this printer would probably be perfect for you. It's pretty inexpensive as is the cartridges so it won't be a huge investment. Quality across the board is pretty good in all functions.

The HP Deskjet 2827e is a nice printer, plagued only by HP’s self-inflicted issues. Physical installation is easy, simply a matter of removing the packing tape, installing two print cartridges, and powering it up. The form factor is reasonably small, making it a breeze to fit into most home office spaces. The 2827e is simple to set up, which gives it a distinct advantage over other HP printers I’ve tried recently. HP claims that they now use AI to assist with the app-based setup process, but don’t explain how they use it. However they’re using it, they have managed to catch the competition in setup simplicity – almost. The app recognized the printer, yet still required that I enter the model number to move forward with the installation. If the app recognizes the printer as an HP, why can’t it recognize the model number? (Competitors’ apps certainly do.) Other than this odd requirement, installation was simple and quick. Once the app said it had completed the setup, the printer remained invisible to my laptop (also an HP) for several minutes. After multiple attempts to install the printer, it was finally seen by the computer. As a professional software person, it would appear that this is a problem with the app, that the printer was not fully set up when the app said it was. When I got the 2827e connected to my laptop, it worked without any issues. Images and text are quite clear, and printing is reasonably fast. Controls are simple to use, and the scan utility works as expected. As with so many things these days, HP says they use AI for many features, including printing. For example, it says AI can sharpen your images or remove irrelevant parts of a web page before printing. This requires a subscription to HP+ and an Internet connection, as it can’t be processed on the unit itself. This also means that HP is collecting (and using, and in some cases, sharing) your personal information, including your activity and geolocation. You may feel differently, but given this I opted to live without the AI features. The ink cartridges are HP standard 67 and 67XL, so are readily available, but there are only two of them; black and color. Most manufacturers use multiple color cartridges, allowing you replace only the cartridges that run out of ink. If you’re out of red, there’s no need to replace the yellow. With this HP, you have to replace them all at once. This will lead to additional costs to the consumer. Also, the 2827e follows HP’s very disturbing pattern of only accepting genuine, new HP cartridges. Refilled or third part cartridges will not work, decreasing consumer choice and potentially increasing cost of ownership. So, the printer itself is a reasonable price and works quite well, even without the AI features enabled. If you want the extra features, you’ll have to decide if it’s worth losing control of your personal information to get them. And you need to decide it the ink cartridge issues cost issues are worth the low purchase price.

This is an economy printer that has a very poorly design physical interface. I had encountered HP printers with this interface years ago but did not realize they still designed machines with this control panel. It is not intuitive and one must look up the process to do anything other than basic operations. An example is when you may need to change a WiFi address. You are required to restore the printer to Wi-Fi setup mode (this did work by holding both the WiFi button and X button for 3 or 4 seconds). Next you need to use the HP Smart app and the control panel to connect to the new network. The HP Smart app had many troubles doing the setup. Also the HP Smart app would not let me delete the partially installed printer; so I was stuck with a printer I could not connect. I finally had to uninstall/reinstall the app to clear the partial printer install. Finally I got the HP Smart app to get through the setup. There is no way to use the printer’s control panel alone to set a WiFi address. I was frustrated that the installation was cumbersome and prone to failing at various stages. I needed several attempts and 90 minutes to get the HP Smart App to complete the setup and get this printer installed. Often the app could not find this printer or the app would hang during various phases of the setup. In a few instances when the app could not find the printer, it sent me to a manual setup and asked for the IP address of the printer which I could not get. It would seem the code funneled me into this point from situations where you would have the IP address, so the HP Smart app needs a fix in this area. I did use a laptop connected to a 2.4 GHz access point and also connected the printer to this same access point. You cannot use a 5.0 GHz access point as that is not supported. I did notice that this version of printer (the 2827e) never does appear when the HP Smart app searches for printers; sometimes I would see the 2800e printer series instead. I believe HP should make the HP Smart show the correct model of printer instead of a generic series. Of course the app should more reliably do the full install without needing so many retries. On a positive note, a color printout was very accurate to the original color and the speed of the printing process was fine for both black/white and color printing. My advice would be to get a printer that has a control panel and joystick buttons, that will allow you to perform operations from the printer physically like setting the WiFi address/password, finding the IP address, firmware updates and so forth. Ultimately the printer was functional and printed per specifications connected over WiFi. However, based on the inadequate user interface and the problems encountered with the HP Smart app, I would not be able to recommend this printer.

The HP DESKJET 2827e ALL-IN-ONE PRINTER is a printer that I had no luck in getting setup. I’ve had quite a few printers over the years, and this has to be by far the worst printer setup I’ve ever encountered. HP no longer uses the HP Smart app, which used to work with no issues for me in the past. They have replaced it with their new HP, which has a nice looking UI but its setup process is one of the worst. When I try to have the app locate the printer it fails to find it and displays “No internet connection found. Check your network or try again later.” I then went into my WiFi Settings and selected “HP=Setup<B6~DeskJet 2800 series” as the WiFi network in hopes it would connect to the printers built in network so the app could find it. Unfortunately, it sill would not find the printer. I used a cable and plugged the printer directly into my MacBook. I went to HP’s website in hopes it would allow me to install printer drivers and software on to my computer. Instead, it directed me to the Mac Appstore to install the same non working app that’s on my phone. I event tried holding the cancel and WiFi buttons for 3-4 seconds to try to reset the built in WiFi so the app could find it. Still no lock. This maybe a decent printer, but the app and setup process makes it no go for me. I eventually just gave up and I do no recommend this printer.

it is very different.... than i had Epson before..