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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.4 out of 5 stars with 791 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet 3631 Wireless All-in-One Printer's ease of use, print quality, and affordability. Many appreciate its compact size and wireless capabilities, finding it easy to set up and use with smart devices. Positive feedback also highlights the printer's performance and features. The printer's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 791 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good basic home printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic features for home printing, and scanning, including wireless printing. Few downsides include not having enough space to scan long documents, and having to reset local wireless settings when restarting the WIFI connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this printer for almost 2 years now. Works efficiently for my home office. Recently used the fax and service was smooth and fast. No issue whatsoever. Looking to purchase another one for my college bound daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, has its own email so you can send it something to print anywhere you are at, and it’s WiFi. Great price as well. I had a printer I paid 4 times as much for as this one and it didn’t work as well as this one does, nor did it let you print from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The BEST All in one printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is cute and it only takes up minimal space and it does everything I need it to do. Plus the ability to set-up Instant Ink is a no-brainer. It gives me peace of mind. And I couldn't beat the amazing price from Best Buy and fast and free shipping! Get it today!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer as ot os the right size for my tiny apartment. However,the only thing I do not like is the copy paper doesnt have a tray to load The paper loads from the top and several pages come out at once. I hate that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ink cartridges clog quickly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and lightweight for bringing to crafting retreats. But the cartridges clog quickly so it's important to keep using. I sometimes have to clean the heads 10 times to get the right color of ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I LOVE THIS PRINTER!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very fact that you can print something even if you are not at home (because the printer has its own email address to be able to send a file to) is mind blowing!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy to use printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer came in good packaging, and the instructions on how to connect to internet was very clear. The printing is pretty good quality for the price. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    A bit confusing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer prints at great quality but can be confusing sometimes without any computer interface to look over. For instance, if i wanted to change the LAN of the printer, it took me a while to find out how to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is almost a disposable printer for the price. So far ink has lasted pretty good, printing is very quick ( black & white ), connection was easy. Took about 10-15 minutes to start printing out of the box. Haven't had for a long while but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was absolutely amazing,the set up of the printer was very easy both with the laptop and cellphones works flawlessly would definitely recommend and have recommended to family and friends if you want a budget beast of a printer Sincerely Mark

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Quiet print

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer isn’t my main printer but it prints quietly but ink doesn’t last long, that or my indicator is not accurate. I haven’t replaced ink but it’s getting close to the end and it’s been a month and I’ve printed only like 20-30 phs of color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent printer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love printer, but Best Buy Geek Squad Im a little uncertain. I have called numerous times to tell you that I had two (2) service contracts for the same printer in which you charged me $4.99 twice. You have finally corrected your error and I have the one Service Contract now but you NEVER refunded me and you keep saying refund will be within ten days. Not only that you say that you're sending me confirmation email regarding the above and you never did that as well. Please tell me whats going on? Please dont ignore this review...

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good everyday printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my Epson gave me nothing but problems. I plugged in the HP, got it signed in on my wifi, and I was good-to-go!I think I got a really good printer for less than the cost of the ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great little printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaced my aging Epson and I needed something cheap that could get the job done, I was very surprised. Nice clear sharp print, scanning, and an auto replenishment plan to keep me from running out of ink when I need it most.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    good after I got used to it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be doing a good job of printing, I had a little problem with the printed pages coming out, but all seems to be good now. I was promised four months of free ink. When does that take effect?

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an inexpensive printer. This printer fit the bill. It connected easily to my desktop and two laptops by wireless. Prints quietly and quickly. I decided not to use the HP instant ink. Prefer to use inexpensive ink alternatives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is what it is for a very low cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer seems to do its job. We had difficulty getting it to enable color printing over wifi but since my daughter was going to use it in her dorm which does not allow printing over wifi we hooked up an ethernet cable and all is good. We will deal with the color over wifi issue when she moves out of the dorms.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 3 out of 5 stars

    Compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven't been able to set up wireless. But cute compact for small places only 2 ink cartridges print quality pretty good . Get what you pay for

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is perfect for what I needed. I do not have a personal computer so I have to print things from my phone. It was such a smooth easy set up and so easy to print from my phone.

    I would recommend this to a friend