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HP - DeskJet 3755 Wireless All-In-One Instant Ink Ready Printer - Stone-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 3033 reviews

89%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Affordable ink! Durable printer! World's smallest!

    Posted
    Josh
    • My Best Buy® Elite MemberElite Member
    • Top 1000 ContributorTop 1000 Contributor

    This is the best printer under $70! Pros and cons. PROS: 1. Size: This is the world's smallest all-in-one printer. 2. Cost: It is an affordable printer that is also incredibly cheap for ink (<$15 for retail ink, or $3 per month for instant ink). Most home users spend $36 per year for instant ink and never run out. Other printers on the market (Epson, Brother, Canon, and old HP Deskjets) were cheap up front and expensive in the long run. This printer is affordable in the long run. 3. Durability: Printheads are built into the cartridge, so if print quality degrades you can swap out the cartridges to fix any problems. Streaks on page? Swap out cartridges! Problem fixed! This makes it a very long-lasting printer. 4. Single cartridge mode: you can print in i.e. black and white even if you don't have blue. 5. Connectivity: apple airprint, google cloud print, android drivers, windows drivers, mac drivers, you can print from Windows 10 Phones, tablets, and PC's. You can even print from blackberries and flip phones -- or any device anywhere in the world with HP ePrint. 5. Ease of use: very low maintenance. You only have to worry about two cartridges: black and color. You don't have to worry about printheads. If you sign up for HP Instant Ink you don't even have to worry about the ink! It's a very, very simple and easy printer to use. CONS: 1. Scanner: If you check the manufacturer website at hp.com and use your eyes, you'll see this has a pass-through scanner. HP removed the flatbed to reduce the size. It's great for most things, but not thicker media (books, etc.) 2. Duty cycle: This printer has a duty cycle of 1,000 pages per month, so I wouldn't recommend getting this if you're printing more than 300 pages per month. 3. Speed: This isn't the fastest printer in the world. (HP makes that too -- it's called the HP PageWide.) The speed of this $69 Deskjet 3755 is fine for the average home user, but not for heavy printers like Ph.D students. 4. Page yield (not instant ink): If you are not using instant ink, you only get about 120 standard documents in black cartridges and 100 standard documents in the color cartridges. The average person prints 43 pages per month, so you'd be buying ink regularly. Just do instant ink. Summary: This is an awesome home printer if you have internet or don't print a lot, but THIS IS NOT A BUSINESS PRINTER. Upgrade to a better printer if you want extremely fast printing or a more durable duty cycle. If you want the best "home-office" printer, check out the HP Officejet 5741. If you want the best "small business" printer, check out the HP Officejet PRO 8730. If you print heavier (hospitals, laboratories, schools, government) check out the 400-series HP Laserjet lineup.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Needed new printer - all in 1 - mistake

    Posted
    Cathyvv
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the HP 3755 a few days ago. Price was right, cartridges are reasonable, size is good for a home printer. It printed fine, but very slow and quiet. I like quiet, but am somewhat impatient. Decided I could live with that, and later found there were some settings that could speed things up. Here is where it gets dicey. I have several documents I need to scan and send to someone. Should be easy-peasy, right? (No) I downloaded the software successfully, right. (Yes, but no.) I know where the paper feed is, right, because I printed. (Right, but Wrong!) After 2+ hours, a couple of visits to HP support, where the virtual agent was completely useless - gave me hints for printers that I don't have and had the nerve to offer me support for $19.99... Well, you get my drift. Spent more time trying to figute out why the scan wouldn't work. It needs a separate app, but that didn't help. I restarted my computer, used USB connection, made sure network connection was working...still not working. After doing all that several times, I finally got to a scan screen. The print was too large to fit the entire screen on my 23" monitor, and I did not see a way to make it smaller. Ok, that I'll solve another day. It kept telling me that there was no paper in feed to scan. I checked it multiple times before it dawned on me that perhaps the to-be-scanned document didn't go through the printer feed! But where did it go? A mystery, as there were no markings on the printer to direct me. So I just started putting a document in potential feeds, and, voila, I finally found the correct feed for a scan. I may or may not return this printer. I don't love it. I will never love it. I only bought it because my old HP printer won't work with my spectrum router and HP isn't supporting their "old" hardware. The 3755 is not easy to use. I worked in IT for 20 years and both wrote and tested documentation, so I know good documentation, and this isn't it. Virtual assistant that points you to the wrong product when you have entered the model number is useless. HP Offering to help me for $19.99 when just a bit of documentation could have solved the problem...no longer an HP fan. By the way, This is not a Best Buy problem, it's an HP problem.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Very small

    Posted
    Turtle53
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am a big fan of hp printers & only ever buy hp. I had to replace an all-in-one desktop of mine that "SOMEHOW" the glass in the scanner area got shattered. Still to this day don't know what happened nor does anyone in my house for some reason...hmmm. Well, luckily hp is an inexpensive brand & I actually was gifted my last printer, so no $ lost on my part. I purchased this printer for the features & smaller size. This thing turned out to be very small & I love it! It works great & I love the wireless printing capabilities. This printer is fast & doesn't make noise for very long. It's not super quiet, but it prints so fast that it doesn't matter & it's not really loud anyways. I had to take away one star due to the scanner quality. I wasn't used to not being able to lay my document flat to scan & it took a while to be able to figure out how to get the paper to feed through straight. I still have to redo my scan a couple of times trying to get it perfectly straight sometimes. I also am not sure if I could scan something hard like a drivers license or something, so we'll see when that time comes. The quality of the scan is not as good as any other hp all-in-one I had before. It picks up any wrinkle or imperfection in the paper & you can't do much about that. It makes a copy super fast though & I do love that. It also prints out a communication page letting you know that you are connected or if you need to press a button or anything & I love that feature. The ink cartridges are very easily accessible & changed as any other hp printer. The cartridges in this printer are actually less expensive than I've purchased with any of my other hp printers that I've had before as well. I would recommend this printer for its low budget price & this is a perfect printer for space saving as well. If you want 100% perfect scans though, I'd go with an hp printer with the traditional style scanner though. Don't get me wrong, the scan quality isn't bad at all, just not as perfect as I was used to with my other hp all-in-one's.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    First HP Purchase

    Posted
    Chanelsparkels
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was my first purchase of an hp product and I heard such great reviews about how user friendly the brand is and after speaking with a Best Buy associate, he highly recommended it.. When I bought this it was insanely complicated to get it to connect to wifi and after several hours on the phone with hp support (someone foreign and hard to understand) I gave up on the wireless function. I tried to use it with 1st basic paper and it printed ok, though there were lines in the paper that did go away after a few prints (what a waste of ink though); then cardstock and it took no less than 4 and a half minutes to print 1 page. It was loud and jerky the whole time, and this was all on the correct settings per hp support as well (a different conversation than figuring out the wifi issue). It refused to feed matte flyer paper AND photo paper which I specifically asked the BB salesperson if it was compatible and we researched together and the website said yes it was. Even though the settings were entered properly on the computer and the printer, it would just not "recognize the paper type". The only thing "easy" or "user friendly" about this printer was ordering ink because the built in app popped up on the screen every time a new page printed and reminded you to buy ink, super annoying. Ultimately, it was not worth the hassle and I returned it and bought a cannon which had better print quality and I could use it with different kinds of paper. This hp printer would be ok for the person who prints less than 20 pages, on regular standard paper, with black ink only, per month.

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hey,

      I'm so sorry about these print quality, paper feeding, and connectivity issues you encountered! Despite this experience, I assure you that it’s always our intention to provide much more reliable printing. With that said, I regret that we fell short this time. It is unfortunate to hear that you had to return the printer, but I hope that the process for doing so was seamless.

      I also hope that you'll allow us another opportunity in the future to stand by the quality we pride ourselves on. We would love a chance to make things right.

      Take care,

      Chelsea
      HP Care
      hp.com/support HP

  • Rating: 5 out of 5 stars

    Great small desktop printer!

    Posted
    btb2k
    • My Best Buy® MemberMember

    Looking for a small desktop printer, look no further! I have a larger one and wanted to eliminate the larger one for more space. Setup was mostly easy though HP could have definitely included better instructions to make it a bit easier to setup. The software disc was pretty much a waste but is included in the event the computer does not have access to the internet. Print Quality/Speed: Overall the quality is pretty good with colours and blacks looking good in photos and documents. There may be other printers that can put out better quality but this is perfect for everyday photos and prints. It's fast and is more than fast enough for what I do. Features: For being small, this thing is packed with features. I don't scan a lot but having a document scanner is super handy. Printing from my phone is easy and Windows 10 quickly recognizes and prints to it. HP Instant Ink is awesome, I had it with my other printer and have never had any issues with it. Having peace of mind that I can print when I need to is great. Overall, it's a great printer and for everyday use, it's not something you can go wrong with for the value.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Happy with printer but one start up issue (below)

    Posted
    Misty
    • Verified PurchaserVerified Purchase

    I purchased this printer for its compact size and fun mint/sea green color. I previously had a huge, bulky canon pixma printer that took up a ton of space and had very expensive ink ($60-$80 to replace all ink). I love the size and color of the HP deskjet printer and its low cost ink (just $25 total to replace black and color). I'm happy with this printer and would buy again! One thing tho - when I turned on the printer and tried installing the ink for the first time, it made a loud clunking noise, and the ink cartridges wouldn't move. There was this little black piece sticking up blocking the cartridges from moving. I ended up turning off the printer, then pushed the black piece down and released it (did this 2-3 times), then I turned on the printer again - and the black piece finally moved down, allowing the cartridges to move out. Kinda weird and concerning - but I've been using the printer for 2-3 weeks now with no issues. Printing isn't super fast, but neither was my more expensive canon printer, so I'm fine with it. Would buy again.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Small and functional

    Posted
    SClemens
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this for four reasons. It is small. It scans. The print heads are built into the cartridges. It is wireless. It is being used by my daughter for college work. My expensive HP 8600 heads went out after minimal use and the replacements are hard to come by and very expensive. No more of that for me! Frankly, I was reluctant to buy another HP product. There was an HP factory rep at Best Buy who helped me select this model. My daughter has only been using this for about a month, but it is inexpensive enough to be disposable if it breaks. The setup was pretty easy. I scanned the code on the quick instruction sheet and it took me to a website that walked me through the process. I finished the setup from an app I installed on my iPhone. Then went to daughter's MacBook Pro, found the printer and simply started using it. Couldn't have been simpler. It is being used in a very small apartment, so space is at a premium. There are some refurbished models on the website for a very good price. I bought one of those too for use at my home.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Thanks but no thanks

    Posted
    Levi

    This is the worst printer I’ve ever had. I bought it because I was able to get it for $20 when I purchased my laptop and it seemed to have good reviews. It took me forever to setup, but they could be because of lagging WiFi. It takes for ever to print. My old printer would print a word doc page it a couple seconds, this thing takes like 20 seconds per page. It also doesn’t work half the time and that’s even when I have it plugged into my computer instead of wirelessly printing. I end up unplugging the USB after 10 minutes of it not printing and it goes ahead and decides to print the first couple lines of my document and spit out the rest of the page blank. The scanner is okay, but it does work for small documents or hard ones like a license. Overall my old printer was better and this was honestly a waste of my money. I see why they were having a special, I don’t know how they’d sell them otherwise.

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hey Levi,

      I'm so sorry to hear that the printer is performing so slowly. This is not at all the experience that we intend to provide, so I can imagine how disappointing this must be. We want to make sure that your printer is reliable for any urgent printing needs, so I would love to help resolve this for you.

      Regarding the slow printing, often just updating the firmware can help. The firmware download can be found at: support.hp.com/us-en/drivers/selfservice/model/11262035

      As a supplement to this, the following document will also help improve slow printing if you're using Windows 10: support.hp.com/us-en/document/c05272556

      If my suggestions fall short, please don't hesitate to reach out to us for support. We're always here to help, so you can get in touch anytime via your preferred method at this link: hp.com/contactHP

      Chelsea
      HP Care
      hp.com/support HP

  • Rating: 1 out of 5 stars

    Not for college students or those without a router

    Posted
    Mell

    This was recommended to us by a Best Buy salesperson and they told us that this was a great printer for college students. When my roommate tested it at home it worked very well, the directions were simple. However, the directions supplied were only if one had a router, which college dorms do not have. My roommate and I spent 3 hours in IT services (after lugging the printer half a mile to the office) while multiple people tried to help us connect to it wirelessly. They managed it in the end, but the three hours and the very slow printing speed was hardly worth it in the end. In short, if one has a router at home, it is a simple printer that is slow but functional. But if you're a college student living in the dorms, or simply in a place that doesn't have a router, don't buy it! Find one that will be easily set up without a router.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    I suck at technology

    Posted
    Charisma
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm technology challenged so this was a feat for me to set up. I thought I'd just be able to plug it in the outlet and then plug it into my laptop and have it good to go, but that wasn't the case. After reviewing some YouTube videos on set up and format instructions, I was able to get this bad boy working (I pretty much need to follow directions better). So far, ​it has been working as expected. The size is perfect and takes up minimal space on my desk. It looks simple and sleek. I'm not sure if this would be a good printer for long term or extended continuous use as it looks like it may not be able to handle the load. Printer refills are between $11-$15 each, and I don't consider that to be too pricey, but then again, I'm not printing massive amounts of documents. If you want a compact printer, scanner, copier, with basic capabilities, this one is for you.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst connectivity issues

    Posted
    Amanda
    • My Best Buy® MemberMember

    I've been using wireless printers forever and I have never never NEVER in my adult life had so many connectivity issues. I use both Windows and MAC OS and I've had intermittent connectivity issues with both platforms. At first, my printer connected fine, no issues. Then, after an update, it wanted a pin from my Apple products that I did not have and for the life of me could not find. I eventually discovered I had to press combo buttons on the printer itself to retrieve information I needed with an everchanging WPS pin to connect to the wifi. THEN on my windows laptop the printer decided one day to stop connecting and required a whole new setup to connect and it STILL isn't working properly. I got this printer because it is a space saver but it has just been endlessly frustrating. Also, it prints slowly and NOTHING is intuitive about its functionality.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Lots of features in a small package

    Posted
    MechDesigner
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was looking for a good quality All-in-One printer to fit in a small space. This is the only one I could find with all the features and dimensions I needed. It was difficult to set up using the USB cable..I could not get it to work after multiple attempts, even though it looked like it installed correctly. I finally gave up, disconnected the cable, and used the WiFi connection only. It installed and works fine now. The scanner functions by feeding one sheet at a time manually (it is not a flatbed scanner), so if you need to do a lot of scanning, or want to scan from a book or magazine, this is not the printer you need. Print quality is excellent. This is a great solution if you only have a small space, but still want the ability to print, copy, and scan.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Back-To-School Printer

    Posted
    PopcornPerrier
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased this HP Model after in-store comparisons to similar size/function ink jets. Settled on the 3755 because of its exceptionally small footprint and lightweight-ness; its AirPrint and Ink-Ready option; its print pp speed and its overall aesthetic. My 11-year-old nephew will be the primary user and he thought it was "AWESOME"! I agree especially since the On-Sale price at BB made the final purchase price between $5 and $8 less than every nearby brick-and-mortar competitor. To add icing to the proverbial cake, a $10 BB gift card was awarded as a result of the HP 3755 meeting the criteria for a special promotion. HotDog!!! Bottom Line: GREAT smallish, Multi-Function DeskJet, that should be able to meet light to medium duty print duty for students or small/home business operators.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Printer won't Connect to Network

    Posted
    SPMusicTeacher

    I have literally spent hours trying to link this printer to my computer. It's worked a total of 2 times but regularly disconnects from the network and/or becomes unfindable by my computer. I cannot reinstall it every time I need to print a document, nor can my computer regularly find it when I have tried to reinstall it. The idea was to have a printer I could take from home office to classroom with ease. It's been nothing of the sort. I'm about ready to have an Office Space moment and smash it in the parking lot. Not only these things but it seems impossible to find a way to connect to a human being at HP. The online instructions have not been any help and I cannot connect to a real person who might be able to troubleshoot this thing. This is a DO NOT BUY on my list.

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hi,

      I'm terribly sorry to hear that the printer isn't maintaining a steady wireless connection. I can certainly imagine how inconvenient this must be! Let's see if I can remedy the issue.

      First, I'd recommend referencing this troubleshooter regarding offline printers:
      - Windows: support.hp.com/us-en/document/c04249080
      - Mac: support.hp.com/us-en/document/c04249334

      If problems persist, the following link will help guide you through solutions for a wide range of wireless issues: support.hp.com/us-en/document/c05368548

      If this doesn't seem to work, please don't hesitate to reach out to us for direct support. You can reach us via your preferred method at this link: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rating: 4 out of 5 stars

    It's perfect for my small space.

    Posted
    Gdawglol
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It prints great, colors and black and white. Quality seems great. I've been using it for a straight week and you can choose to use either color or just black. Ink seems to last well within the quantity of the amount I have been using it for. Which is 5-19 pages a day. If you have the option on your mobile phone it prints what your looking at. I have only had one issue and It would be that I wish the option for a "draft" type of quality. For faster copy of something of less important. The wireless network works great and if you have any problems with that , you can connect it with the traditional printer to computer cable connector. So far I give it a 4 just because I have not really sat down and tried to modify anything else. The program did seem a bit slow on the initial downloading for the program but hey. It's a mini copy scanner printer. You really need something larger if your wanting more than one paper for copying or scanning at a time. I'm loving it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great printer for the price so far

    Posted
    Spursfan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this printer to use in a remote office location. Its planned usage is once or twice a month to print maybe 25-50 pages each time and scan a few documents each time. Set up was a little annoying. I had to connect the USB cord to download the software (took 2 tries), and then go in and change the settings to use wifi. Once I figured that out, things worked smoothly. It prints faster than I expected, and the print quality is good. I have not used the scanner yet. Yes, it is cheaply made. I feel as if I might break it when I insert ink cartridges. But, it is extremely lightweight, has a small footprint, cheap ink, and it serves my purpose. Cons are there is no tray for output, and the paper feeder doesn't hold much, but that's not why I got this printer. It's the least expensive printer I have ever purchased and it does what I got it for.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible printer and horrible service

    Posted
    KW253

    I will never buy HP products again. The customer service is very bad. The deskjet 3755 is a ok printer when you can get it to print. Always offline. Web services button is always on. Insta Ink service jams it up. Horrible all the way around. I bought it because it was compact but it's been a nightmare. HP even replaced it but the problem was never with the printer as I informed them. It was with webservices. I'm always transferred numerous times and always get disconnected when the technician can't seem to 'fix' the problem. I've had the worst experiences with HP but decided to try again after 8 years thinking they had improved but boy was I wrong! Never again in life. Run while you can. Pick a different brand! If I could give this product zero stars I would do just that!

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hello KW253, sorry to hear you are experiencing an issue with wireless connectivity on your HP DeskJet 3755 All-in-One Printer. Thank you for taking the time to submit a review, I appreciate your feedback. Please follow the guidelines in this document to fix this issue: Printer is Offline (Windows): http://hp.care/2rSoguN or Printer is Offline (Mac): http://hp.care/2rSli9O If you have successfully connected your printer to a wireless network, but the connection drops, the steps in this document should help you fix this issue: http://hp.care/2rZ75HQ HP

  • Rating: 4 out of 5 stars

    LOVE IT.....NOW

    Posted
    RBurns123
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    In my experience, was confusing to install - however did finally get it installed but sure seemed much harder than any other printer I've ever had and I've had quite a few....but never wireless (maybe that was the issue). I love the color - I got the green, I call it Seafoam Green. I have printed quite a few online recipes that contain color pics - I just checked and haven't used much ink - so that seems good. The print quality seems very good to me. ***Very important - make sure you make your wireless connection SECURE - after installing the printer, I checked the list of connections in my area...the printer was listed BUT it said the connection was "unsecured" - YIKES. Sorry, but I don't remember what I did to secure it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Prints well, the scanner is weird for no real reas

    Posted
    Egghead
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I researched printers for a long time for a senior citizen friend of mine. I found that for the budget she had, this printed the fastest and had the cheapest ink. What I didn't realize until after I had already bought it online, is that this printer is "the worlds smallest all on one" and they are able to make it scan by eliminating the flat bad scanner and instead using a auto feed bar scanner. It was hard for this older woman to understand how it worked and her agility wasn't the best when it came to loading the paper into it. So, if you really, really, really need to save space or you never scan, then I'd give it a 5 for it's price range. Otherwise, I'd give it 2.5 start.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY

    Posted
    zacht951
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this because my other hp printer I had for a year and half just died on us with having only been lightly used. Maybe replaced the ink twice and it crapped out. Bought this on 3/8/17 got home and tried installing it for 2.5 hours and I'm pretty tech savvy at that to. Instructions were horrible and completely vague. Not only that I installed the ink cartridge after having watched a hp video, well attempted to at least. Opened the tray and the carriage never moved at all I tried all the trouble shooting, unplugged, reinstalled ink, downloaded their support app, still giving the same error that there's a jam when it's never been used once. Couldn't even get the alignment page or test page done. Did some research and found out this is a issue with this printer. Do not buy this thing. It's a waste of time and money.

    No, I would not recommend this to a friend