Customer Ratings & Reviews

This printer is easy to set up and very easy to use. You can sign up for the free ink program if you want, but if you're just printing receipts or something, it may be good to purchase your own ink. I love the multi functionality of this device; i can have it print something when I'm not even in the same house as the printer. It will put it in a queue and when you return home, you can print it then. Really cool! I also love the mobile faxing feature, especially when youre faxing something quick to a company. Because of this purchase, i haven't had to go to Office Depot to print/copy/fax items anymore and i can enjoy the convenience of doing that at home.

I wanted to be able to scan multible copies and share. It does this well. It also prints very well. Not being a tech, I'm amazed every time I use it.

Sturdy little workhorse printer. Great value for the price. Not top-notch with wifi connection but that's often the host's signal and not the receiving device. It's great in my classroom for my impromptu printing needs.

Great printer. Prints fast. Easy to install. Easy to use. Can even print from my phone!

Its very easy to use and it prints fast. The wifi connection is good.

Print quality is good. I don’t like the part that I have to subscribe to printing and getting ink cartridges. After the promotion period it locked me down if did not subscribe. It says you can cancel the subscription but I was not having any success so I ended subscribing the lowest value of .99$ per month. Still why should that be the case. Why not just allow us to buy ink when we need.

The printer is okay. But I am on the second one. The first one would never print during setup. I spent about a day of my time with HP support trying to get it working before they finally told me that it was a hardware problem and the printer would need to be replaced. But they would not replace it with a new printer. Only refurbished. So I returned the printer to Best buy and swapped it out for a brand new one which works fine. But I skipped the minimal instructions for setup and just called HP directly to we take me through the setup steps the second time around to get set up with no problem.

This is my second HP printer. The setup is easy on both a mac and windows computer. The print quality is good and the ink seems to last longer than most inkjets I have used. The scan quality is good and easy to use.

Very easy to set up and use. Print quality is exceptional. Would purchase again

It’s very easy to set up. I like that it’s small because it can fit in compacted areas. It prints from anywhere I am at which is awesome. And it prints pretty fast if it’s larger job.

Well, I did read the reviews which said that it was going to be difficult almost impossible to connect wirelessly. Well, the reviews were right. I wasn't able to connect wirelessly so I had to purchase a USB cord which is not included just in case. Other than that it works pretty welll so far.

I have had to buy this printer twice in less than a year. The first one keept jamming. Now the brand new one, doesn't talk to the HP App very well, so when I want to print or scan even 1 page, it takes 15 minutes of wrestling and arguing with the machine that it is connected. The instant ink is a rip off also. I ended up having to reactivate my ink membership to be able to use the cartridges I had because they have a chip in them..... I still could't use those, I had to buy ink, then instal the new chipped inked when it got here two weeks later. I hate HP but I was desperate.

I print less than 25 pages a month so I wanted a small, basic, home office printer. The set up instructions were simple. The printer worked at FIRST. I consider myself to be tech savvy but I had to call HP Support. It seemed like the printer was not communicating with my printer, MacBook Air, and WiFi. I don't know the real issues. However, HP Support was able to quickly resolve the problem. I used the HP's chat function to communicate with tech support... no phone call necessary. Good to know: For an additional cost, you can send mobile faxes. The "mobile fax" option is in the HP app. Overall, it's a good printer. I knocked it down a star because of the setup.

This printer is really surprisingly good - the print quality is exceptional, and despite some reviews I’ve read, it seems to print pages really quickly. The price is right. As inexpensive as it is, I didn’t expect it to be as good as it is. THE ONE PROBLEM, and it’s a major hurdle, is setting the thing up. It is not intuitive. There are a confusing variety of pushing bottom combinations to get it to do setup things, and if you don’t press them for exactly three seconds, you need to try again. It’s harder than assembling an IKEA product. Physically, not much of a problem, though without a paper manual, I had to Google how to install the ink cartridges. But the process of setting up the software and connecting it to the home network was absolutely, unreasonably awful. I would think that this thing would be ready out of the box, but if the three steps on the single paper telling you to download an app and use that to set it up doesn’t work, you will be confused about what the heck to do next. There are three or four ways to set the printer up, and I spent almost two hours trying and re-trying all the ways before I threw up my hands and reached for a hammer. Luckily, my wife intervened, and with her laptop, and several failed attempts. We eventually got it set up in about two hours. Before setup, I recommend going to the hp website. Find and read the manual. It’s long, but it’s the only place I found that tells you how to even put the thing into setup mode. And it will help you on putting the thing together (again, not the hard part). Yes, RTFM. Also, printing out of MS Publisher and Word is a little...different. Just read up on the Cisco WebEx Document Loader. I don’t have the patience yet to spend the time to figure out how to print from my iOS devices wirelessly. Trying and failing to set it up with iOS is what nearly broke my spirit. Also, we are very tech savvy. If you don’t have a fairly good grasp of the process on a good day, you may just want to pass it by and look for something easier to set up. If you aren’t sure, check out the online manual before you buy it. If you don’t get it, don’t get this. http://h10032.www1.hp.com/ctg/Manual/c06611086

Small & compact, great for the space that I need. Great price too!

Great low cost printer, copier, scanner. Easy setup and quality performance. I have owned many HP products and I appreciate the online support and problem solving software available to users.

Sometimes glitches. Won’t connect to device. But overall the printing is fast and color is ok. Priced about right

So far so good, haven't used it much but it seems to print nicely. It was easy to set up and is now connected to my account. Ink came very quickly in the mail and I'm looking forward to it showing up automatically.

Best low cost printer we've ever had. We print a couple hundred pages every month and have no issues. Ink last a long time and is super easy to change!

It is easy to use. Fast printing and clear printing. Sales person explained set up recommended paper and extra ink program.