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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5281 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 5,281 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great for the price! Nice size, nice features and has given me no issues to this day

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good, affordable printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer that was affordable and easy to use. Many of my family and friends use HP printers. This is my first HP printer. I would say that the only drawback of this printer is that it does not have a separate window to choose the number of copies, etc. Everything has to be done through the HP app, but I had an old computer that I couldn't connect to. Being that my laptop was so old, I decided to buy an new computer as well, so now there is no problem connecting to, and printing from my computer. It prints from my phone and tablet as well without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to connect and print documents. The printer is able to scan documents and print them. The quality of the printing is great. Loved it. Best purchased i’ve made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer, setup was easy and prints from phone or laptop. Very happy with it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok printer not the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Slow printer, does not auto print 2 sides, can't scan to email, and when I use the HP smart scan to computer, it's nothing but problems. Not the best printer for home office, spend the extra money and get the better model.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Rachel.

      I’m sorry that you’ve had a poor start to owning your printer. It’s easy to understand why slow print speed and difficulty scanning with the HP Smart App would add up to a big frustration. I want to help you remedy these problems. I hope the resources I’ve listed below guide you to that end.

      First, I recommend that you follow a guide on our support site that covers improving print speed; among its suggestions are instructions on updating firmware, which can help improve print speed and other performance. Find that guide here:
      - support.hp.com/us-en/document/ish_2817150-2408088-16

      Next, I suggest that you follow a guide on our support site to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Find that guide here:
      - support.hp.com/us-en/document/ish_1716406-1413451-16

      If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . So easy setting up and it has everything I need

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. So easy to use, works fast, comes with easy set up instructions. Ready to go in under 10 minutes. I payed $108.00, it is easily worth $200. I’m going to get my son one at College and my daughter one for High School. Love this product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the HP - DeskJet 4155e Wireless All-In-One Inkjet Printer for our office and it has performed flawlessly. I would definitely recommend this product for office or home office use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the flexibility to sit in my living room and be able to send something to the printer upstairs. I compliments my small office space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellente!! Printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer, it working fine,all I did was ro followed the instructions and downloaded two apps from Google play, HP smart and Hp plugins and connected to same wifi and that was it, is been working fine since I received it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best prices and printers, i have had one before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    provides for my need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well for the purpose I need as a home, small business and civic organization printer with the functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy All in One Printer including WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Setup Connects easily with HP Mobile App Free from Cable, Can get easily connected to Mobile app Easy printing from Mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new wifi all-in-one printer. Makes the office llok cleaner and has all the bells and whistles

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good business

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does not work unless you use the HP ink. Not worth it. Trying to run a business and once I canceled subscription the printer doesn't print no longer. Can't run a business with this printer. Very disappointed in HP!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk - do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need to buy separate ink cartridges to get out of their ink subscription plan - otherwise you can't print - you don't own the ink provided. Then when you do need to print after subscribing to this additional garbage, you spend 30 minutes each time trying to troubleshoot why an online printer can't print. Buy anything else.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Must Trouble Shoot Every time I Print

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has really gone down hill. This is the 3rd HP I’ve had in 6 months. The 4100 won’t stay connected to the internet. Every time I want to print I have to spend 20 minutes on the HP website trying to connect it, and trouble shoot it. Do not waste your money on this. Last night I spent 30 minutes trouble shooting and it still won’t print. The display reads that it is connected to WIFI, but when I go to web site to print says it’s off line. Maybe it’s the requirement to have to do everything with HP’s website now. Its to much of a hassle will definitely take it back. I’m ready to go back to Brother for a printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Print

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so excited about my printer that I just can't stop printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow how are you doing?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing product. I would recommend it to my friends.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Printer did not last one year / 250 pages

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in Sept 2020. Printing from Android Phone and Chromebook. Now worthless. Started by not being able to determine that Letter was not A4, and was printing off the page. Tried reinstalling and kept stalling out in setup. Then was not able to determine that Print Cartridge Door was closed in setup process. Have tried power cycling. Tried Restoring to Factory Default from within HP Site. Now just sitting on my desk with all the lights blinking on and off and the display randomly flashing images. Kept going to HP Site for assistance and was routed in a circuitous help loop back to self help forums or popups saying Support was temporarily unavailable.

    No, I would not recommend this to a friend
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