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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 742 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the desktop's overall performance and speed as positive features. Many appreciate its size, noting that it fits well on their desks, and find its noise level to be quiet. However, some customers wish it included additional components like a camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 742 reviews
  • Rated 5 out of 5 stars

    As Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product comes as advertised. Does the job it's intended to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Opened box - missing ram.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing it was an open box i purchased anyway. I did notice that this only has 4gb of ram instead of 8gb and one of the ram sticks are missing. Other than that the computer does what i need it to.

    I would recommend this to a friend
  • Cons mentioned:
    Included components

    Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer, but was really disappointed that there as no disk drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 11 Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this desktop. I knew I could count on HP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desk top computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase the customer service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good PC, good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC, Simple and with good features for light office work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Ddive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw it was what I wanted & cost within my range. Bought it.

    I would recommend this to a friend
  • Cons mentioned:
    Included components

    Rated 3 out of 5 stars

    RS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish had come with a cd/dvd drive other than that I have been satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they said it would take one week but it took 3 weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought for my 14 year old. Definitely a keeper

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer and knew it had to be a HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My desktop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer crashed & this new one does the trick!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good machine recomend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doing real good for my simple gaming and emails. and good feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    HP desktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    desktop is doing ok so far. Have not had any issues .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Just what I needed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the church to use there instead of dragging my laptop back and forth every week. It has worked great so far. It's very simple but does everything I need it to do for church business.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A different beast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The documentation with this desktop computer was very thin. There are a lot of differences between this system and my old one. So far I've had two trips in to see the Geek Squad in order to get up and running!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Marian B

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue color would be nice. Maybe a little narrow too. Kinda big.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very basic computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very basic computer. Gets school work done easily but struggles with gaming a bit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this computer open box excellent condition. I received item and everything was there except the most important thing, the power cord. Best buy customer service has to be the worst. They want me to drive to ups store or to best buy store and return the package. I informed them the ups store was 30 minute drive and store was even farther. Quick fix to problem is to credit account for the 12 to 15 dollar power cord and ill order a replacement. Nope they cant do anything like that and Id need to drive and return item. Company lacks common sense.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    do not buy with this keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOWER WORKS JUST FINE KEYBOARD IS BEST FOR A LITTLE GIRL

    No, I would not recommend this to a friend