Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $489.99

Customer reviews

Rating 4.7 out of 5 stars with 739 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the Desktop - AMD Ryzen 3 - 8GB Memory - 256 GB SSD as a high-performing and easy-to-use machine, frequently praising its speed, value, and compact size. Positive feedback also highlights the quiet operation and straightforward setup process. However, some users point out the lack of a CD drive as a significant drawback. The Windows 11 operating system also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 739 reviews
  • Rated 3 out of 5 stars

    HP desktop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    desktop is doing ok so far. Have not had any issues .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh….

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryzen 3, slow Ram, cheap SSD. Dont have high hopes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it price.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low storage, low graghics and over all low grade parts.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer makes the speakers pop from screen to screen. Computer freezes from time to time. Need to restart 2-3 times a week. Would not buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BACK TO THE STORE...AGAIN

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RETURNING UNIT AS IT DOES NOT OPEN MY FILES FROM THE EXTERNAL DRIVE (ALSO RETURNING IT)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Every Thing I Need

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a basic no fancy frills desktop and this computer fits the bill. Easy to set up and get used to Windows 11.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing Open Box Purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as "Open Box". Received quickly. Three days fighting the drop outs on the wi-fi. Spent quality time with tech support in India. Not fixed. Perhaps this is the issue behind the original purchaser returning it. I do not want another one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasing Experience @ BEST BUY

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, Greatest Customer Service Experience. Very, Very Pleased With The Quality And ALL Features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Needing Home service w/ patient knowledgeable Geek

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confused and unhappy, I am having problems with files that were to be transferred, I have no pictures in their file, my important death certificate for my husband is missing, my sewing machine manual on-line was missing. I do not want to come to store. Home service Needed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I'll do this and you do that!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't want me to write about this purchase! Shame on Best Buy!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    REPAIRS SO SOON. MAYBE TRADE IN.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is coming to my home. I was a best Buyer Computer for years but this may be my last dealings I am disappointed with this Computer'

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Por quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is cheap and would not work we even scheduled a geek squad visit in home they were not able to connect the computer said he did not know how.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad So Sad

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible speed. Poor graphics ability. Have to keep unplugging and plugging in monitor due to screen disappearing. After 3 months got critical error and couldn't load ,reset, or recover so took to geeksquad and after 1 week it still hasn't reached the repair center yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working consistently right outside the warranty period. After that timeframe, the computer would randomly freeze and force you to restart it losing all progress.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Better train your staff so they can provide a well

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should buy a better one also the store staffs are not nice

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    An upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great upgrade for my Dell monitor. Best option, price and protection plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I repaired my computer so I didntneed this one.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. I didnt need it as i fixed my old one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    open box really means used

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give average bc I bought open box when really it had been purchased and used and the person who had it before me didn’t even bother to reset the computer and it had a password protection on it. It said it was excellent open box which means like new. It was obviously used not like new at all. I got it all reset and it’s good now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic desktop. Great for email and web searches. Runs Microsoft 365. Easy to setup

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the computer goes to sleep it goes into a recover screen and says that the PC cannot be fixed or recovered and to reinstall and set up as a new computer.

    No, I would not recommend this to a friend