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Customer Ratings & Reviews

Your price for this item is $569.99
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Customer reviews

Rating 4.6 out of 5 stars with 273 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers frequently mention the Desktop - AMD Ryzen 5 - 12GB - 1TB SSD's excellent performance, ease of use, and great value for its price. Many appreciate the large and fast SSD storage. A common complaint is the lack of a CD/DVD drive; some users also suggest considering a graphics card upgrade for optimal gaming performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 273 reviews
  • Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing a eleven year old laptop and this was a recommendation. I am very pleased with it and hope to keep this for another eleven years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supurb service from Best Buy. Instead of tranferrping my files from my old computer, they suggested replacing hard drive, saving me a bundle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great I play some high end games with really detailed graphics no frame rate hits at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos G and Eric C (computers) did a great job helping me choose the right computer for me . Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new computer. It is familiar always like HP products. Still need to add a cd/dvd player I still have some old technology like cds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for streaming on any console i would definitely recommend to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent starter computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 star but one of my usb ports broke but it maybe my fault, so not blaming best buy for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldnt buy anything lower than this in quality.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent workstation for light to medium duty or stand alone network server station for small business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Basically, using this unit for business and not so much a gaming rig so it does exactly what is needed. Runs quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KishC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw it online and went to the store and picked up. It is working great. no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp is making excellent products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this computer. Customer service was excellent Had a little trouble understand the customer representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP- Desktop-AMD Ryzen 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my HP-Desktop-AMD Ryzen 5-12 GB-1TB SSD. It is a very high quality Best Buy product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Director of Operations

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this model for my employees. They are happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Desktop companion

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this turned out to be a great work at home computer and entertainment device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both the salesperson and the Geek Squad person were very helpful in finding me a computer that would fit my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. We had trouble with our wireless mouse and keyboard, eventually had to move the computer closer to the desk than we had our old computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good pc but hoped for more

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good PC for school. I would’ve assumed it would have a little more uumph for photoshop and editing software but it slows down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect pc pick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great associates that know there stuff and can share the benefits of one feature over the other, and helped us understand the true differences between our choices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh yea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since desktops are becoming harder and harder to find this is all I can find and they are not half bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up not needing this, but a friend who had recommended it to me said it's great for work.

    I would recommend this to a friend