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Customer Ratings & Reviews

Your price for this item is $569.99
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Customer reviews

Rating 4.6 out of 5 stars with 273 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the Desktop - AMD Ryzen 5 - 12GB - 1TB SSD's excellent performance, ease of use, and great value for its price. Many appreciate the large and fast SSD storage. A common complaint is the lack of a CD/DVD drive; some users also suggest considering a graphics card upgrade for optimal gaming performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-273 of 273 reviews
  • Rated 4 out of 5 stars

    New desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Good for school and work assignments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP - Desktop - AMD Ryzen 5 - 12GB - 1TB SSD - Jet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a solid machine so far. I'm happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False advertising

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer based on the technical specs shown on the website. Specifically because this model was advertised as having a VGA port, HDMI port and a display port. I run dual monitors and they only have HDMI and display port inputs. Much to my surprise when I unboxed the computer it only had a VGA port and HDMI port. Not only was I inconvenienced with having to return the product to the store but I had to wait almost a week for my credit card to be refunded.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not That good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this computer was fast and would be able to keep up with the games I play.... Not really !!!! It's OK for surfing the net but not that good just playing face book games that's what I got it for, so to play games I have to go back to my old computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been acting somewhat slow, and not as I expected as to performance.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don't recommend it much

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has many defects, I bought it and after a month I would have to take it to be repaired because it broke. They repaired it and I took it 2 more times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute waste of money. Motherboard died less than a week after purchase. Comes with all kinds of unwanted garbage software preinstalled too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CPU Fan Malfunction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cpu fan stopped working after two weeks of use. No longer able to access the internet because of this issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the computer and everything purchased with it after three day of simply trying to get it registered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy on best buy again lost 1100 dls, they lost my item's and don't get refound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great tower CPU

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, quiet, and fast. I bought it to replace my old, failing CPU. I’m very pleased with this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop Computer, Printer, Night Hawk Wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything at Best Buy is great and if there is a problem with anything warranty or total tech is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Return item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months after purchase desktop started to make a loud noise and had to return under warranty; got store credit; would have like a refund to my credit card of purchase

    No, I would not recommend this to a friend