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Customer reviews

Rating 4.7 out of 5 stars with 893 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the Desktop - AMD Ryzen 5 - 12GB Memory - 512GB SSD for its excellent performance, ease of use, and great price. Many appreciate its compact size and sufficient RAM and storage. While some wish it included a DVD drive, the overall experience is positive, with users highlighting the quiet operation and ample memory. A few users expressed concerns about the pre-installed operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 893 reviews
  • Rated 5 out of 5 stars

    Great Low Cost Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great low cost desktop computer. Does everything I need it to do, which are simple tasks, emails, word documents and spreadsheets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New P/C.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The techs at best buy set it up perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the hp computers and it was a good price. Does everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect home desktop to keep up with the latest software. Fits our needs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, however, directions for setting it up were not very good. Once set up, I’ve had no problem using it for work (professor of mathematics) or personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less Worries

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the counter service when at the store. My HP desktop gives me fewer problems with connections, and as a senior, the fewer problems, the better off I am! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine and flawless working ability with our 58 in split screen from samsung . Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Great service great price. Overall great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what its suposed to do

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boughg this for my grandpa it is a good desktop for every day use whether it be file work or printing, etc. Wouldnt use it to play games unless theyre very low demand, my brothers are able to play sims and roblox so thats a plus but if you’re using it for the other things listed youre golden

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and great value for what our purpose was.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I have mixed review on this product. For the first 8 days of ownership, the product was with the in-store geek squad trying to fix a problem with the first Ryzen. After many attempts with the geek squad, Microsoft and HP techs was determined this was a defective item and had to replace with a new second device. The original problem started with loading a new Logitech video web cam, and that first one was defective, the second finally worked. Totally elapsed time until i was able to take the computer home was approx. 8-10 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets basic demands. needed a new computer after the hard drive failed on my old one. Geek squad did a great job on diagnostics and recommended this computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, had to install 11 pro to get the encryption I wanted. Had to buy an external CD/DVD also. Otherwise it had all that I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shop at Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my HP-Desktop 1/12/2024 and I love it. The staff at Best Buy were considerate, knowledgeable and the service was great. I highly recommend shopping at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help In Finding A Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got excellent help from the "Geek Squad" in both choosing and setting up my new PC. This was exactly the machine I needed for my day-trading operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for a refubished computer I have been using for a couple of years. It is doing everything I have expected it to do. It keeps up with my gaming as well as videos and my crafting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amd Ryzen 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every feature was great, unfortunately it was not suitable for our needs. Every thing about Best Buy is spot on, from products to staff and support. Thank You

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price! Easy to set and operate

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my 10 year old computer. Fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fast never slow and does not drag best buy

    I would recommend this to a friend