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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 893 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the Desktop - AMD Ryzen 5 - 12GB Memory - 512GB SSD for its excellent performance, ease of use, and great price. Many appreciate its compact size and sufficient RAM and storage. While some wish it included a DVD drive, the overall experience is positive, with users highlighting the quiet operation and ample memory. A few users expressed concerns about the pre-installed operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 893 reviews
  • Rated 4 out of 5 stars

    its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does not accept norton virus other than that its ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Excellent customer service....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fan is noisy! Constant humm, I have had HP before, barely hear the fan.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions was not clear. Not all components I needed was in the package.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kenny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To hard to get your email plus printing working. I Geek Squad to show me how.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Almost great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer but wish it came with speakers and camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALOT of memory storage , many USB ports , only downfall is no disk insert.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little puter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does What I Want it to do. No problem multitasking. For the price it's a good little puter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far , so good! should have come with a: drive in order to install disk programs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. No issues so far. Clear pictures. Happy for the CD player.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. Nothing to rave about. Seems to take too long to start up. If I was still in the working world I would not recommend this model. It’s a low middle of the road home computer, overpriced for what it is

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Machine great. Win 11 tricky for amateurs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer does all we want and very quickly. Just have some issues adapting to the Windows 11 getting it to work the way we want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp desktop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for those not needing the highest ram or storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the start up is very fast and the graphics are amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great easy to use with the help of tec support Thanks for all your help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a little time to get used to a different type.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing parts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but arrived without the power cord and best buy wouldnt do anything about it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP Desktop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have liked written instructions for setup & use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good office computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good office computer. But not the best for gaming even some smaller type games like Minecraft.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the computer and had all data from my old desktop transferred. I'm a long time Best Buy/Geek Squad member. Cannot plug-and-play and I get no sound, no printer operation and am unable to connect to the internet. Geek Squad doesn't make house calls anymore, yet I'm paying almost $200 annually for your "service". Any suggestions?

    No, I would not recommend this to a friend