Customer Ratings & Reviews
- Model:
- 840G5.i5.8.256.Pro
- SKU:
- 6480069
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the fast shipping and the refurbished condition of the Elitebook 840 G5 Laptop. Some customers have experienced blue screen issues with the laptop.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Blue screen
Worse computer ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work well, blue screens I needed to reinstall everything. all my work loss.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Rea,
Thank you for your review. I'm sorry to hear that you had some trouble and lost your work. This isn't the experience that we strive for with our customers, and I can certainly understand your frustration.
If any problem persists, please don't hesitate to reach out to us so we can help you to assess the situation and guide you through any applicable troubleshooting. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, click here: https://support.hp.com/us-en/checkwarranty
Alexis
HP Care
excellent refurb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this refurbished laptop is just what I wanted. it's fast!
I would recommend this to a friendAlmost new, affordable and clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect laptop, bought it refurbished but was almost new
I would recommend this to a friendNote book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price..slick slim design and size easy to carry around
I would recommend this to a friendChristmas gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my 17 year old granddaughter she loves it.
I would recommend this to a friendHP elite book review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Hp elitebook works great. The laptop is convenient to use as a personal computer.
I would recommend this to a friendEveryday hero
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent standard laptop to complete everyday tasks.
I would recommend this to a friendComputer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great laptop that I would recommend to everyone.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like I got a great deal. It great! Thank you.
I would recommend this to a friend- Cons mentioned:Blue screen
All issues not listed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very unhappy with thw fact that there are dead spots in the screen that were not listed then later find out the actual sound does not work. Also NOT LISTED.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Trash batteries
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two at the same time. I just lost both batteries 7 months later. not just one. Both batteries quit at the same time.
No, I would not recommend this to a friend Laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very ugly to the touch and it becomes slow due to its specifications. I think it should be better.
No, I would not recommend this to a friend- Cons mentioned:Charger not working
don't buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop just for it to stop charging right after no longer eligible for returns.
No, I would not recommend this to a friend - Pros mentioned:Fast, Refurbished
Refurbished Great Deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's fast I have had no issues with it. I'm glad I bought it refurbished and saved the money.
I would recommend this to a friend Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product works great. It was the right price for what we were looking for
I would recommend this to a friendRecommend to anyone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for work from home fast upload no problems. Battery life is amazing as well
I would recommend this to a friendHP Elite Book
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it i use 1 for work I would like to get myself 1 eventually
I would recommend this to a friend
