Customers frequently mention the excellent performance and long battery life of the Elitebook 840 G5 laptop. Positive feedback highlights its suitability for office work and everyday tasks, with some users even reporting satisfactory gaming experiences. However, some customers reported issues with the screen, including flickering and breakage, and problems with the power cord. These issues should be considered before purchasing.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
Cons mentioned:
Power cord
Rated 2 out of 5 stars
Dysfunctional but ordering another anyway
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Camera was dysfunctional and the power cord did not work. Otherwise, fine. In store return process also is annoying and takes some time.
I would recommend this to a friend
Rated 5 out of 5 stars
La amo!
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
La mejor inversión que he hecho. Me encanta la velocidad y el tamaño, es perfecta.
I would recommend this to a friend
Rated 5 out of 5 stars
Love the HP Elitebook
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The HP Elitebook is probably one of my favorite laptops. This one is a bit older that my work laptop but perfect for just everyday use. Worked right out of the box. No issues and looks great.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Buy.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very good laptop for the price. It definitely exceeded my expectations.
I would recommend this to a friend
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son needed a laptop ASAP because his broke right around Christmas time. WHAT GREAT TIMING!
I would recommend this to a friend
Rated 1 out of 5 stars
Not worth it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They sold it to me when it was not even in stock. I had to bother customer support for days until they found one for me. And two and a half weeks later the hard drive broke and i can't even start it up
No, I would not recommend this to a friend
Rated 5 out of 5 stars
HP laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Shipping was fast and the laptop was as described, works great!
I would recommend this to a friend
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bestlap I’ve bought in awhile! The only regret is not purchasing sooner !
I would recommend this to a friend
Pros mentioned:
Battery life, Performance
Rated 5 out of 5 stars
Amazing Laptop
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I Buyed this laptop it works amazing long battery life and good gaming to play.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Good purchase
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Although it is not the best for gaming, it is good for the price and runs wonderfully.
I would recommend this to a friend
Cons mentioned:
Screen
Rated 1 out of 5 stars
Bad experience with refurbished laptop/warranty
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This review is for the refurbished version of this product only. I purchased this refurbished Elitebook in March 2023. Immediately upon purchase the unit would not hold a charge and would shut down sporadically if not plugged in. A few months later the screen began flickering. I sent it in to PlanITROI - the warranty company. Upon receiving it back from the warranty/repair company, I was not able to turn it on even on a charge. When I called to let them know, they said they needed evidence from me and in short, did not lead me to believe it was going to be worth my time to try sending it back in although they said I could. I took it back to Best Buy in Geneva IL and explained. They were very good about this and gave me a full in-store credit refund towards the cost of a new laptop.
No, I would not recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Joysystems
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this computer refurbished by Joysystems and it works great. Like new woth no issues
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome laptop works really good. Definitely give it a try
I would recommend this to a friend
Rated 1 out of 5 stars
Super sad
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It didn’t get my package and tried to call both Best Buy and the delivery company to see if anything could be done but no and I’m really sad about it