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Customer Ratings & Reviews

Your price for this item is $297.99

Customer rating

Rating 3.5 out of 5 stars with 11 reviews

64%would recommend to a friend.

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64%
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Page 1 Showing 1-11 of 11 reviews
  • Rating 4 out of 5 stars with 1 review

    Nice machine!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I really like this notebook, so why, you ask do I give it 4 stars instead of 5? I bought this as a recertified machine. When it arrived the power supply was incorrect, didn’t even plug into the notebook. It made me wonder about the machine itself. The Best Buy Geek Squad, however, stepped up to the plate, gave me an expensive universal power supply and check the computer to make sure it was in the state it was supposed to be. Since then, I have enjoyed it. It’s light, fast and powerful and it boots and shuts down quickly, within a minute.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good Laptop for Need

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This laptop meets all requirements for the need. The first one received had some hardware issues that Best Buy looked at, but decided it could not be fixed, so a new replacement was ordered and shipped.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Is just what my daughter needed for school

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    With so much school being done online, this has been a great investment towards my child's education. It works great and is everything my daughter needed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Very poor

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Sent with incorrect charger, was given runaround to replace (along with very very long hold times). Found a replacement charger on my own, worked for a few weeks, then system no longer powers on after less than a month. I’m sure it will take more time than it’s worth to return, and even then will likely be yet another run around with no solution. In my opinion this is by design to deter customer from pursuing refunds. Poor product and very poor service from Best Buy. Will no longer shop with Best Buy even if I must spend a little more elsewhere.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    It’s ok

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    The coating on the edges is already chipping off as if it was painted over in refurbishing which is coming off now with use

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great for my son for school

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Great laptop. My son will being for school. Wonderful.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    great laptop for students

    |
    Posted .

    I bought this for my son and he loves it. Great for school work and other stuff.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    My nephew loves great for homework.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Good PC for the price. My nephew is able to his school work and more.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Awful

    |
    Posted .

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Battery clips holding it in place broken off and keyboard is not put together right. Cheap sticker trying to cover up original body damage, was pealing off.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Nice

    |
    Posted .
    Owned for 1 month when reviewed.

    Nice system for the money. I like how it runs. Fast

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Might have been good if it would have powered up.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Bought refurbished because of the price. Tried dealing with the re-certification company but after a month, a new supply cord, and then told to ship it to them for repairs. I decided to return to store for a refund. Would have been a good deal if it would have worked.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
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