Customer Ratings & Reviews

HP - ENVY 13.3" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB SSD - Natural Silver

Model:: 3C311UA#ABA 13-AQ1013DX; |
SKU:: 6406859

User rating, 4.4 out of 5 stars with 91 reviews.

Highly rated by customers for:

Customer reviews

Value
Rating 4.3 out of 5 stars
Quality
Rating 4.5 out of 5 stars
Ease of Use
Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the ENVY 13.3" laptop's fast performance, portability, and high-quality screen. Many users commented on how lightweight the laptop is, and a few mentioned that it is stylish and well-looking. The only notable complaint is about the battery life.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (88)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 4 Showing 61-80 of 91 reviews

Cons mentioned:
Camera issue
Rated 1 out of 5 stars
Customer that asked for help!
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Posted 5 years ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my son for online classes and gave it to him as a gift 1 week before class starts. We were surprised when he called us on 8/19/2020 to tell us his camera did not work. I tried for 3 hours to fix it then resorted to calling HP support and worked with them for 2 hours only to discover there is a problem that can't be fixed over the phone. We called Bust buy on the 20th to exchange it and they said we were 1 day late and would not help us. Over the last 6 years we have bought from Best buy 5 big screen tv's, Arlo, 2 stereo systems, speaker bar, 2 laptops and many other items and this is the service I get for being a loyal customer. All we wanted was to exchange laptop for another and they said no. Good by Best Buy I will no longer spend money with you.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Problem explained!
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Posted 5 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service from service representative! Appreciate his explanation and attention to details this 65 yr old needed!
I would recommend this to a friend
Rated 5 out of 5 stars
Good laptop
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Posted 5 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good overall laptop. Battery life is good and the computer in general is good enough for what I need it for.
I would recommend this to a friend
Rated 5 out of 5 stars
Small and super efficient
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Posted 5 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like my new laptop. It’s smaller than my previous one but more efficient. Better productivity.
I would recommend this to a friend
Rated 5 out of 5 stars
This is the best laptop I ever have
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Posted 5 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Compared with many different laptops and made a hard decision on buying it but it is really good
I would recommend this to a friend
Rated 4 out of 5 stars
Review
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Posted 5 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Buying this laptop was a good buy for university students especially.
I would recommend this to a friend
Rated 4 out of 5 stars
bang for the buck
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Posted 5 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i bought it because it was on sale. it is very convieninet to use.
I would recommend this to a friend
Rated 5 out of 5 stars
Great speed and horse power
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Posted 5 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop with the latest ax card in it for super fast file transfers amd streaming.
I would recommend this to a friend
Rated 4 out of 5 stars
Easy to Setup and User Friendly
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Posted 5 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product with great display and easy to use computer
I would recommend this to a friend
Rated 5 out of 5 stars
Great computer
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Posted 5 years ago. Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it, definitely recommended it, I got it for my son and he’s love it
I would recommend this to a friend
Rated 4 out of 5 stars
Excellent Camera for beginners
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Posted 5 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, clean and good .I will recommend it .
I would recommend this to a friend
Rated 5 out of 5 stars
Reliable
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Posted 4 years ago. Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased as a gift, and it works great and is quick and reliable.
I would recommend this to a friend
Rated 5 out of 5 stars
great laptop
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Posted 5 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
memory and speed are great on this laptop. I am happy with my purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Laptop for Teen! Best buy is the Best!
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Posted 5 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good customer services, great deal and on time delivery. Thank you.
I would recommend this to a friend
Rated 5 out of 5 stars
Good Quality
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Posted 5 years ago. Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop works very well with a sleek design. Staff loves it
I would recommend this to a friend
Rated 5 out of 5 stars
Great laptop
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Posted 5 years ago. Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is amazing. I have bought 6 now for my company.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer
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Posted 5 years ago. Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, easy set up, works as advertised, love it
I would recommend this to a friend
Rated 5 out of 5 stars
Live the touch screen
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Posted 5 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first laptop. User friendly & great HD picture!
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent
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Posted 4 years ago. Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best laptop ever. Best acquisition! I recommend it.
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop
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Posted 5 years ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop works well and very easy set up. I would recommend
I would recommend this to a friend

Showing 61-80 of 91 reviews

Customer Ratings & Reviews

HP - ENVY 13.3" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 512GB SSD - Natural Silver

Customer reviews

Rating Filter

Rating by feature

Pros mentioned filter

Cons mentioned filter

Customers are saying

Customer that asked for help!

Problem explained!

Good laptop

Small and super efficient

This is the best laptop I ever have

Review

bang for the buck

Great speed and horse power

Easy to Setup and User Friendly

Great computer

Excellent Camera for beginners

Reliable

great laptop

Best Laptop for Teen! Best buy is the Best!

Good Quality

Great laptop

Computer

Live the touch screen

Excellent

Laptop

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