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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 297 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the Envy 16" laptop's overall performance and speed, with many appreciating its design, battery life, and ample storage capacity. However, some customers have expressed concerns regarding its weight and heat dissipation. Other customers have mentioned issues with the screen quality, portability, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 297 reviews
  • Rated 5 out of 5 stars

    Enjoying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely sorry that I didn't purchase this hp sooner than later, Haven't had this much fun in awhile...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good experience with buying from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good . It help my laptop hot down.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Heat dissipation, Noise level, Screen quality

    Rated 5 out of 5 stars

    Great machine all around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought this laptop about a month ago for $500 off and it's been great. I wanted something for work and gaming that, crucially, does not look like a gaming laptop--this was precisely it. It handles the internet and a word processor with ease, the key bord is comfortable, and it's got a nice big screen. And it can play a game like Elden Ring with the graphics set to high--though it needs a cooling pad, which isn't surprising. My only gripes are that the key lables on the keyboard can be hard to see when they aren't lit up and that the fan occasionally turns on when I'm not using the laptop--like, it'll start up in the middle of the night

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Screen quality, Weight

    Rated 4 out of 5 stars

    HP 16” laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself works fine and has no issues. It heats up relatively fast and it tends to overwork itself when running two programs at once, so it isn’t heavy on processing things. It’s fine if you just wanna run basic softwares. Games I tend to run on lowest graphics for it to run smoothly. Another issue I have is finding laptop accessories. I had to dig hard for a backpack that fits 16” laptops, hard to find any compatible laptop skins (haven’t yet lol), and is more on the heavier side.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Powerful, Lightweight, and Reliable Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been an excellent purchase for both work and personal use. The performance is smooth and reliable—programs open quickly, multitasking is effortless, and it handles everything from office tasks to light editing without slowing down. The startup is fast, and Windows 11 runs beautifully on it, with a clean and modern interface. The battery life is very impressive. I can get through a full day of work, streaming, and browsing without worrying about charging. It also charges quickly, which is a huge plus when I’m on the go. The screen is bright, sharp, and vibrant, making movies and videos look amazing. The keyboard is comfortable to type on, and the trackpad is responsive and accurate. The overall build quality feels premium yet lightweight, which makes it easy to carry around for classes, travel, or work meetings. Another highlight is how quiet it runs, even when handling multiple applications at once. No distracting fan noise, just smooth performance. Overall, this laptop offers excellent value for the price. It’s stylish, portable, and powerful enough to handle daily tasks and more. I would definitely recommend it to students, professionals, or anyone looking for a dependable everyday laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Computer fort the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not be more satisfied with our purchase of the HP Envy 16" Wide Ultra XGA Touch-Screen laptop computer with the Intel Core i7 processor. The first thing we noticed about the laptop aside from its overall great appearance was its weight. The computer it replaced was an all composite one the just seemed "flimsy." Not so with the new laptop, it just feels solid. In terms of functionality and performance, it punches well above its weight. It is blazingly fast for a computer at this price point. Great graphics, responsive touch screen and clearly defined controls are just a few of its attributes. It came loaded with Windows 11 which gave us pause, but I must say we were pleasantly surprised how quickly we adjusted to using Windows 11. All in all a great computer for the price. As for the purchasing experience, Best Buy did not have one in stock at the store so we ordered it and paid for it in the store - a seamless process. The computer was delivered in perfect condition and when promised with ample shipping updates provided during the shipping process.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this laptop for a few weeks now, and I’m really happy with it. It’s fast, lightweight, and the battery life is impressive. The screen is bright and clear, and it runs smoothly even with multiple tabs and programs open. Perfect for work, browsing, and watching videos. Highly recommend for anyone looking for a reliable laptop at a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Envy 16 Solid Choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. -Solid metal construction -RTX 4060 and i7-13XXX series power -Bang & Olufsen speakers -Quieter than laptops with similar "guts" -16" QHD screen bright and crisp Overall very happy with this laptop. Make sure to update all drivers/security/etc. after you first purchase to get it going! Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    After 16 months...still love this device.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this device May 2023. LOVE it. What can I say...good build quality (almost as good as Apple hardware). Touch screen (a little bit too glossy). Upgradable RAM slots, two hard drive connectors...4060 GPU running 90w (which is unique considering this isn't a gaming laptop)... Device is a bit heavy..but it's solid.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Winner!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE LOVE!!! This laptop! Sleek look, tons of options, great speakers in it and an option w/ headphones plug. Graphics are amazing. Backlight and larger keys make it awesome. A touch heavy but thats bc it is jam packed with so much neat stuff! Great graphics, great for gaming!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful computer and the price was right!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! So far it does everything I need it to do and way faster than my old HP. The screen is a good size, great image, easy to read. I use it for work, making changes on drawings etc. My old computer was getting very slow when trying to multitask. This one I have had no issues. Price was right also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Excellent Performance with Minor Heating Issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP Envy 16” Touch-Screen Laptop. With an Intel Core i7, 16GB memory, and NVIDIA RTX 4060, it delivers excellent performance. The 1TB SSD offers ample storage. The design is sleek, but it tends to heat up during intensive tasks. Overall, a great investment for high performance and style.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Really good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy 16" TouchScreen Laptop impresses with its sleek Natural Silver design and robust build. The Ultra XGA touchscreen is vibrant and responsive. Performance is top-notch with an Intel Core i7 processor, 16GB of RAM, and an NVIDIA GeForce RTX 4060, handling multitasking and gaming effortlessly. The 1TB SSD ensures ample storage and fast load times. Overall, a fantastic choice for both work and entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with satisfactory specifications and hardware! It is useful for my engineering work, research, and some games! It has high performance. The only problem is that it is a little bit heavy! Regarding its specifications like the high-performance CPU, its battery life is good. I like the 120 Hz display and its touch-screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Speed

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this laptop, best graphics, more speed and gives me the best performance. I am happy with my purchase of this laptop. The battery life is good definitely last longer than my old laptop. I went in thinking I was going to buy a less expensive laptop but after looking I chose this one perfect for my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very happy with this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously been using an Omen 16 with almost identical specs but traded it in for the Envy. The Envy beats the Omen by a long shot for my purposes. I use this laptop mainly for productivity, 3D renderings, CAD, and occasional gaming. Pros (VS the Omen) - The keyboard and track pad feel a lot more crisp and responsive - Aluminum body feels more sturdy than plastic and is easier to keep clean. - The higher resolution glass touch screen seems more durable, easier to clean, and looks way more crisp. I didn't think I needed a touch screen but find myself using it frequently for scrolling. - The facial recognition is incredibly convenient. I didn't realize the laptop had it when I bought it so that was a pleasant surprise. - It doesn't have that "gamer" aesthetic so it looks more professional, which is a pro for me. - The laptop is thinner overall. Cons: - The fan noise under load is louder than the Omen, but if you only game occasionally, it's not a big deal. If you're just doing light work it's not super audible.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    A chunky beast of a machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You might find other reviews online showing that this is heavy...it is. But its a desktop replacement with a lot of value packed into it so its a fair tradeoff. In this price range there was one other laptop (think it was an Asus). The problem is the other one looks like an Alienware knockoff and I wanted something that doesn't make me look like I live in my mom's basement. The other problem was the screen. The other one was ok...until you looked at the screen on the HP. It wasn't even close. The crispness and brightness of this screen outperforms everything in this price range. That coupled with identical graphics/processor and a bump up in storage made this a no brainer. So yes, its a hefty boy that needs a diet. Yes the "speaker grills" next to the keyboard are about as useful as a rear view mirror in a hummer, but the computer as a whole is solid for this price point and better than anything else at this price point if a top end screen, maximum storage, and top notch specs (for this price point) are what you want.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Portability

    Rated 5 out of 5 stars

    Exceptional Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a hidden gem. I paid $999 for this on sale. The best value for the buck. The screen is amazing and is advertised as a WUXGA but is actually a WQXGA (2560×1600), which is a significant upgrade. The RTX 4060 GPU is very powerful and should be plenty for everyone other than the very very serious gamers. The sound system is superb for a laptop. It is definitely heavy, but the build quality is solid and durable. Overall a very impressive deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well-Rounded Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs incredibly fast and is very smooth to get everything set up. It has a very premium feel to it and it’s not too heavy to carry around. The specs make it great to run with games, and the cooling system makes it capable of handling these things well. I would recommend a cooling fan underneath though to keep temps under 50 degrees if you want extended longevity & don’t like the 70ish degrees while gaming. Only complaint is the battery life which is decent, but I just wish it could’ve been a tad bit longer while gaming especially. It roughly lasts 6 hours while doing minimal tasks and around 3 hours gaming.

    I would recommend this to a friend
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