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Customer reviews

Rating 4.7 out of 5 stars with 7 reviews

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86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Cons mentioned:
    Battery life, Performance, Weight

    Rated 3 out of 5 stars

    Not impressed - Debating returning it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not as impressed with this laptop as I had hoped to be. My old HP was a 17" with 8GB Ram & 1TB SSD drive. But no touchscreen & was super heavy. (I'm not sure how much my old HP weighs.) I wanted to go with the 15.6" HP because it had 16GB of RAM & was substantially lighter but it only came with 512GB harddrive. I need a 1TB. (I don't know if upgrading the harddrive to a 1TB SSD would void the warranty or not?) Below are my pros & cons of the 17.3" i7 HP. Pros: Touchscreen & Keyboard Responsive Sufficient Storage Few more ports than other laptops Cons: Battery dies in 3hrs, Heavy Sluggish/Slower Response than expected opening apps & files. My old HP had 8GB of RAM and it was as quick or quicker than this with 12GB of RAM. Some apps features don't work in Windows 11 (Quickbooks) I would return it but it was such a pain installing all of my stuff that I don't know if I want to go thru it all again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Memory

    Rated 5 out of 5 stars

    Value Worth the Money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Great monitor -- both size and resolution. Plenty of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Hp brand, Setup

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has met my expectations. Easy set up. I’m a huge HP fan and this one definitely delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Excellent

    Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, I recommend it, very good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice! Easy to set up and operate. Excellent battery life and display.

    I would recommend this to a friend
  • Pros mentioned:
    Everything wanted

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with my laptop. It has everything I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the most lovly i

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont dislike anything aboutthem becausei have never regret of buying from them

    I would recommend this to a friend
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