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Customer Ratings & Reviews

Your price for this item is $368.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.8 out of 5 stars with 1182 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers regard the Envy 17.3" laptop's large screen size, performance, and ease of use very positively, with many praising its lightweight design for its size. While some users experienced issues with the keyboard's functionality and found the speakers to be less than ideal, the overall experience was largely favorable. The included memory was also frequently complimented. A few users expressed some minor concerns about pre-installed software and occasional heat generation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,182 reviews
  • Rated 4 out of 5 stars

    New Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's new so it's going to take a little time to get used to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp lsptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it and do not have complaints as of now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Needs Speed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer but it is slow in loading up websites.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Looking good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for the uses that I forsee happening in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is fuzzy and out of focus. The wifi connection is slow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted a laptop that had a cd/dvd drive installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the new laptop. I do miss the DVD player though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finding stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have difficulty finding and installing featured I want

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frozen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this laptop for several weeks and it has frozen twice now and the only why to unfreeze it was to do shut it off and restart it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and screen. Excellent laptop. Great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I pay too much money to be disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointment. This is my second HP. This one blows out a fuse in the house. Every time I try to plug it in and the volume is too low on speaker even though it’s turned all the way up and the picture quality on the camera for Zoom it’s just disappointing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP ENVY Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good machine just a little bit too heavy!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Computer OK, NEW Microsoft OUTLOOK is terrible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem is probably not with the Computer, but rather with Microsoft 11. 10 was easier to work with certain recorded subject matter columns that could be adjusted between columns to be able to read something that was covered before adjustment. NEW OUTLOOK as compared to the CLASSIC OUTLOOK is TERRIBLE and it looks like a 10-year-old kid did it and is missing very important features that made processing easier and faster when selected. I have talked to many others in the profession who agree. PLEASE pass on to the PROGRAMMER at Microsoft OUTLOOK 11!!!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish I had chosen another product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought HP Envy 17.3 and one day and a half after I was hacked. I've never been hacked before. It is possible it had something to do with the Microsoft 365 according to the comments I read after my situation turned my world upside down.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a bit of trouble out of the gate and returned it for a desk top with less problems and lagging ok computer just was not right for me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself, so far, I have only had it for a couple of weeks, isnt that bad. No issues yet. However, the charger isnt the usual charger for most computers. Its one that can be used to charge cell phones. I didnt pay attention to that when I bought it. If I would have known, I wouldnt have bought this computer. I have gone through so many cell phone chargers, I can only imagine what its going to be like with this type of charger. Most people dont really pay attention to the type of charger the computers come with, they mainly look at the features of the PC. Beware, and check the type of chargers on all computers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Short of the mark.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have buy another copy of Microsoft Office. It should have been transferred from my old device. 1400$ should have included my choice of software.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    would not buy again

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, started fine then after the ability to return it to the store it acted up. Connectivity issues, even took it to the Best Buy Geek Squad, they can't find anything wrong yet it will screech loud without a fan cooler underneath. Streaming often freezes and my internet is fast with everything else. Must have a dud.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Accounting Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical laptop used for school mainly. Only downfall is that it’s heavier than expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average computer - if not less than average,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an average computer, if not less than average. Way overpriced.

    No, I would not recommend this to a friend