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Customer Ratings & Reviews

HP - Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + Optane - Natural Silver, Sandblasted Anodized Finish-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 27 reviews

  • 30%
85%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 27 Reviews
  • Rating: 4 out of 5 stars

    Keyboard should be black with white lettering.

    Posted
    Mine
    • My Best Buy® MemberMember

    • The keyboard is silver and the letters are so light colored that they are barely visible sometimes, especially in sunlight. The keyboard is quite visible at night because it receives the screen glare. The backlighting is of no benefit even though it lights up the letters/numbers, because the color of the light blends right into the silver key, so there is no contrast. The keyboard on my previous hp laptop was black with white lettering, and the backlight worked great at night because it shined through the lettering on the keys. • The CAPS LOCK light is so small and the color of the light blends right into the silver key so I cannot easily tell when it’s on, I have to look very closely at the key. • The speakers are FANTASTIC (Bang & Olufsen), the sound is really loud. Could never get the sound loud enough on my previous hp laptop. • The solid state drive (vs old hard drive) is so much faster, just as the salesman said. The computer is much quicker to start up, and to open files, and to shut down.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Its A Keeper!

    Posted
    Heylondongirl7
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I am so happy with this new HP. A Sony Vaio I bought at Best Buy hung in there 9 years with me. I finally had to say good by after it finally went dark on me. Several trials of various laptops and sizes and finally found this one and brought it home. It's a keeper as I said above. It's quiet. It's quick. The sound is great from the speakers. The backlit keyboard is a dream both during the day & night ( easy to look at and read the keys). I love my 17 inch screen with the beveled edges. Color is crisp. Many levels of adjustment to the brightness & sound. So many layers to what this HP has to offer and I'm enjoying every minute of using my new BFF.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Bad Touch Pad

    Posted
    CypressTX1
    • My Best Buy® MemberMember

    I've had this unit home for less than 24 hours and now it's going back. The lower right side and middle of the touch pad is curled up and sticking up past the body surface that the touch pad is recessed in to. I pressed it back down several times and after a few minutes it pops back up. I've owned and used many different brands of laptops both personal and business for almost 20 years, I've never seen one do this. Very disappointed, I've been looking and researching new laptops for weeks and then this happens. You would think that $1100.00 plus the extras that I purchased would get a nice unit. My search will continue.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not impressed at all

    Posted
    angelsspeake
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I haven't even had the laptop for two months and already it had to be sent out due to a bad hard drive. I am so thrilled I purchased the protection even though I thought it was costly. I will be without my laptop for 2 to 4 weeks which is a total inconvenience. It happens but it still is very discouraging.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    You will love this laptop in everyway.

    Posted
    Henry
    • My Best Buy® MemberMember

    I had a dream list and this one met everything I wanted. However the silver keyboard and the lettering are so light that I cannot see them. Keyboard sticky keys might mess up the screen so it has to go back. Not happy about that. Not good to ever make lettering that light.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Seems good so far.

    Posted
    Dwells
    • My Best Buy® Elite MemberElite Member

    So far so good. The only issue that I have so far is that evidently no one at HP ever actually put it on their lap. When the computer is open, the lid creates a ridge that makes a dent in my leg. Very uncomfortable and now I have to figure out where my laptop table got packed in the move.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent machine

    Posted
    GSamps23
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Only had this laptop for a month but it is excellent! I really love it. It has the size monitor I was looking for, lots of memory, and does everything I need it to do and more. I would absolutely recommend this laptop to friends and family!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Laptop

    Posted
    JCJXXL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Large screen, thin profile, dvd drive and number pad. Excellent laptop if you are looking for somehting larger than what's considered the norm these days. Great replacement for a desktop.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great laptop

    Posted
    SavyMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Love the speed of this HP Envy laptop. Just wish the media player was easier to use. Keeps telling me to change the region when trying to play a dvd. The region is set correctly. Overall happy with this laptop!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love the Big screen!

    Posted
    MrPibb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The big 17" screen is big and clear and the colors are bright. This laptop is fast and the battery lasts a long time. I love the fingerprint scanner! It makes it so easy to sign in.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is my second HP Envy

    Posted
    Deeva
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had to replace my old one and this is one laptop that has everything that I require in a laptop. It's fast, has the backlit keyboard the resolution is outstanding.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome laptop!

    Posted
    RaceKar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've only had this computer for a couple of days, but so far am loving it. Nice touch with keyboard, large and crisp touch screen. Easy to set up and fun to use!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Prices are way too high, shop around first

    Posted
    Squirly
    • Verified PurchaserVerified Purchase

    Price was too high and not happy with the color of keyboard and letters you can’t see them, they blend in with the keys.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    HP ENVY

    Posted
    jimbo66
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great laptop-love the 17 inch screen. The drawback is me-Im a techo-moron so it'll take me years to be able to operate this efficiently.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop for the price

    Posted
    PAGirl2006
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really enjoy the touch-screen, and fingerprint scanner to log into the computer. I wanted a large screen, and this one works well for me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop for small business owners!

    Posted
    Vickip55
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This laptop is fast and intuitive! The Geek squad transferred my data. I just set up a couple if apps and was ready to work

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast

    Posted
    Rebel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Just purchased and so far so good. The speed Is excellent. At this point I would recommend it

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A++

    Posted
    Hector
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So far so good love the side of the screen really light for the side

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    large screen

    Posted
    smiles
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I like the larger screen because it is needed to read without glasses

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast

    Posted
    MsV10
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Fast processor, nice color, convenient, great touchsvreen feature.

    I would recommend this to a friend