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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 664 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the large screen, ease of use, performance, Windows 11, lightweight design, and graphics of the ENVY 17.3" Touch-Screen Laptop. They appreciate the helpful staff as well. Some customers have concerns about the keyboard, weight, power button placement, battery life, and sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 664 reviews
  • Rated 5 out of 5 stars

    99.5% Awesome laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boot up time is very impressive. No more waiting to get things going. It's ready to work when you are! Love the fingerprint reader, much more reliable than previous readers. Great graphics, good touch to keyboard and keypad. Only downside is that the power button is placed next to the delete key and is the same color as all the other keys. It's not intuitive to find, but is only a small annoyance for an otherwise great computer. Hopefully HP will make it a different color in the next version.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very fast, good quality and has good applications. For my personal use it is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop - Not Upgradable - Daily User

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is not updateable or upgradable. Memory is permanent and the SSD cannot be replaced because of the optane connected in the board. Performance is at 2.9 GHz for my last computer that failed a Toshiba was at 4 gigahertz. I'm satisfied though because I just used it anyways as the daily use machine for surfing, papers and other general use that a person would use a computer for. I like the HP brand it's solid the sound is good the keys are good. I like the fingerprint reader and the power button being part of the keyboard and not on the side as my last laptop was. Moving my last laptop would at times power off because I hit the power button. Screen sizes amazing clarity is great, no it's not a super gaming machine but you could still play some games on it. A good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good, reliable and strong laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant count how many times i have put the laptop on my backpack and hit it, the laptop has survived like nothing even with the thin display!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell you how much I love this laptop. I use it for business and it has been the first device to get me all the memory and software options I need on one computer. It is super fast and intuitive. I also really love that the keyboard has 10key and also a fingerprint scanner to make login fast and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP envy laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP envy is fast and very thin windows 11 is a nice update from windows 10. The picture quality is great. It’s perfect for me to work and personal projects. Great for streaming movies

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    HP Envy! Are You Envious

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a fast labtop with a large screen to work from home.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Large Screen My Favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen streaming enjoyment and easy to read websites

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP ENVY Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Laptop is a great laptop at a good price. Had a problem with the internal fan not working. Call HP and they were so nice. They shipped me a box with a label so I can send it to them to replace the fan at no charge to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect work or school laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, crisp picture. Easy setup and quick transfer of apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lp i have ever bought in my life… totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture . It's so clear and easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Very satisfied consumer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for a small business. I like the bigger screen. The salesperson was so very helpful and knowledgeable. I will definitely put it to good use! Thank you Best Buy team!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the product has been great. I believe the only issue is the battery is starting to need replacement after two and a half years. Given how much I use the laptop, this is a minor issue. It is useful in school and making videos.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Large screen

    Rated 5 out of 5 stars

    Nice lap top

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good lap top, easy to use. Touch screen a bonus. light weigh

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Fantastic, full featured laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic laptop. Equipped with Windows 11, the latest Windows OS. The bulld quality is beautiful, sleek, modern and light weight. I really like the aluminum cladding. The machine has full size ports for USB and ethernet as well a USB-C port. The machine also has 16 gigs of memory and a 1T SSD for fast and ample storage. You will also enjoy a generous sized 17" screen. The machine does not have a DVD. If you need one there are adequate ports to accommodate one. If you are looking for a professional portable computer that won't break your back or budget. This is a device worthy of consideration.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, good functionality, large screen, bright display

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Dependable and great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I use it daily for personal use, school and gaming. I love the touch screen ability. I've owned this for two years without any issues, The games I've played were Elder Scrolls online. I had to turn a few graphics down, but it played nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Power button

    Rated 4 out of 5 stars

    Fast processors but keyboard is difficult to read

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving it. It's fast and so light & sleek. Initially I found the display too tiny but eventually I found the settings on how to increase the display size. Another "con" is the location of the power button which is beside the delete button. It's also a little challenging to read the keyboard letters even with the backlight on. But over all, I still love it! I actually referred it to an IT friend of mine before buying it and he gave it a 2 thumbs up based on storage and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop last week, and I have spent much time on it since I have purchased. The laptop is amazing! It is super fast, boot-up is immediate, my heavy apps launch immediately, paging through the internet is quick and no latency. The touch screen and fingerprint feature is a huge plus. And best of all, the speaker is pretty loud, which is very important to me because I am hearing impaired and wear two hearing aids. I can hear very loud with no hearing aids! The keyboard backlight is a really nice feature. Finally, the laptop does not get hot!

    I would recommend this to a friend
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