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Customer Ratings & Reviews

Your price for this item is $779.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 585 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Envy 17.3" Touch-Screen Laptop for its touch screen capabilities, user-friendly design, and reasonable price point. Many customers appreciate the laptop's portability due to its good weight, while some have concerns about its battery life not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 585 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Very nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. It is a little larger than some people like but that is what you get when you want the 10 key and a good size monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Enjoy using this laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fun to use. Love the touchscreen! Using it with a wireless mouse and it feels like a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love Love Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel and the look - well designed features makes keyboard easy to use and monitor looks great

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the full keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about the laptop. Really like the full keyboard, large screen size and touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good love the side of the screen really light for the side

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. I wish it had the 1TB of memory like its Dell counterpart but I liked the look and options of this computer more.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect size and features for my work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked over several different computers and choose this one because of the features and price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Best laptop ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Totally easy to use, great graphics and audio! Perfect for drafting my designs.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I need and easy to set it up. I love the Laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast startup and love the light-up keyboard! Easy to use and nice brush finish! Love this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice system for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was used to a smaller laptop so key board size took a little getting used to. Very nice screen and like the overall looks so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love my computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a computer with a large screen and a touch screen. This computer is just what I wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    good computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very reliable, large screen laptop. A little heavier than I wanted, but I need the large screen... always trade-off

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Could just be the one that I picked up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues aside, I would be more than satisfied with this laptop. I like the size of the screen and the clarity of the images. I like that it boots quickly and overall runs quickly. I don't like that it seems to have little cooling capability for the fact that it comes with a dedicated graphics card. My issue comes from the fact that it randomly freezes. This can be VERY inconvenient when working on it. I checked the reliability monitor in Win10 to discover that one culprit may have been an HP program used for network connectivity. I disabled it in services. For a while, I did not have an issue. Then 5 minutes ago happened. The reliability monitor only stated that windows had shutdown improperly..... yeah due to the laptop freezing up again. I have also tried doing several factory resets. Current I am running some component tests. I will probably be sending this laptop off to HP during the semester break.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 3 weeks ago to replace a 5 year old 17" HP laptop. So far, I'm very pleased. It's lighter and thinner than my old laptop, most likely because this has a solid state drive instead of the standard hard drive. I also like the speakers and accompanying app from B&O much better than the Beats setup on my old HP. Hopefully I don't have the same problem with system updates deleting the sound app like my old HP.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice and large but sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely satisfied with this laptop. It is beyond awesome! Love the design and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast, efficient laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    •the mousepad “clicks” when engaged, this can be annoying in “library / study hall” type settings. suggestion: Loose The Click- •Other than the aforementioned issue, this would be a good value if the 1st year of MS Office 365 & the 1st year of “Total Tech Support” by Geek Squad was part of the charged purchase price. this is the reason for the 50% rating. We’re all not made of money like Bill Hewlett & David Packard.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Replacement Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Like the new features. Looking forward to having it for a long time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop if it lasts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm working on the third HP in the last couple of weeks. One broke down one week after I got it. The second one broke down when I picked it up at the store. Third time's the charm, I hope. Too soon to review because I still don't have everything hooked up and loaded. That hopefully will happen Monday when I have yet another home appointment with a Geek squad tech. And, of course, another charge which I paid for on the first visit before that computer went bad and I lost all of my software which the tech had set up. Now he will do the same thing again and I will pay again for the same service due to no fault of mine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, disk drive for rewriting/ burning disk, touch screen, did I mention super fast?

    I would recommend this to a friend