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Customer Ratings & Reviews

Your price for this item is $779.99
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Customer reviews

Rating 4.6 out of 5 stars with 585 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Envy 17.3" Touch-Screen Laptop for its touch screen capabilities, user-friendly design, and reasonable price point. Many customers appreciate the laptop's portability due to its good weight, while some have concerns about its battery life not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 585 reviews
  • Rated 4 out of 5 stars

    HP Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 17 inch laptop with a few quirks; e.g. it drops internet connection from time to time requiring me to reboot. The backlit keyboard is not lit, like my previous Toshiba, just lit behind the keys so its not very functional. Another quirk is that when I want to delete an email message it takes a few seconds to delete. Also, when typing, like in this review, the screen jumps around and I have to scroll to find my place.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the touch screen and the fact that i can use a DVD again.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor, nice color, convenient, great touchsvreen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the 17" screen. Keyboard is a challenge, but am adapting.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excelent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great computer very fast and quality in hardware and software

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love that it is so light weight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for its price!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the specs & screen size. High recommendation*

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fine computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is working fine. It is good computer with excellent speed and accuracy.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stood around for almost 30 minutes before I was even greeted.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to use. Good size. Love the screen size

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast actually fastest I ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality very fast I would buy again pixel excellence

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal. Great computing speed, and ultra fast start up

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Much better design then the old version

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new design of this laptop. Lots Better than before!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can use both a keyboard and the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graduation Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a graduation gift for my grandson who is going to Northern Arizona next year. He wants to major in movie production. He thought that this was the right laptop for the job. The young man that helped was at the Best Buy agreed that this would be a great machine to have for writing and editing of scripts and editing of the video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home and for traveling

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a motor home so travel. I take this laptop with me all the time and it is great for keeping up with everything while away from home. Great picture and sound. No problems with this one at all and have been told by a technician that this was one of the best laptop for the money. It has been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a good one!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect match for my husband who spends time little on electronics. And me who spends a lot more time looking things up and social media. A little expensive, more than we usually pay. To heavy and bulky for travel. But we bought it for use at home on husband's office desk. Wish we had got one with a camera.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GREAT FOR GAMING..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast startup; good for gaming and internet surfing.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Couldn't be happier. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Large screen makes it easier to read.

    I would recommend this to a friend