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Customer Ratings & Reviews

Your price for this item is $779.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 585 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Envy 17.3" Touch-Screen Laptop for its touch screen capabilities, user-friendly design, and reasonable price point. Many customers appreciate the laptop's portability due to its good weight, while some have concerns about its battery life not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 585 reviews
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome laptop, so glad I made the purchase. The HD quality is great, the sound is great, and I love the ability to multi task on more than one thing by minimizing the screens but continued access to all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh…

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for a little over a year. It’s ok - and I mean just ok. It has an issue where if it sits for a couple of days it inexplicably displays a black screen and the power button won’t engage unless you hold it down for at least a minute. The WiFi adapter needs reset frequently. It’s really not for anything except everyday browsing, and even with that it struggles. For what I paid for this laptop, I expected better. HP is off my list of brands to purchase for computing. They make good printers, should have stuck with that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing this review on this very laptop which I have had for over a year. I am so pleased with everything associated with it. It has not slowed down or had any issues...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - Envy 17.3" Touch-Screen Laptop-Intel Core i7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + Optane - Natural Silver, Sandblasted Anodized Finish - Great laptop, easy set up, great to log on with the fingerprint reader

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Former laptop burned out after 9 years & I couldn't find another like it.. Always wanted an Envy & the sale price convinced me to try it. Glad I did.!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love our new computer touch screen laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very hard to see the keyboard depending on the lighting within the room. Would prefer that the keyboard keys not be silver. Didn't think it would be a problem but it is at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP laptops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many brands and I always tend to get UP for my personal computers. I am doing geneology and copying family photos/slide and this provides a lot of space. So far this is easy to use. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for home use!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an HP Spectre, in which I originally was deciding between envy and spectre for college and after enjoying my original laptop for school, I found the bigger screen envy perfect for home use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 91 year old father in law purchased and he uses it daily. It was difficult for him to learn How to use a new laptop, but one member of the geek squad was patient with him in going over it’s features. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop so far, loving it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Dell Laptop and every time I turned it on it was making me update, which takes time a lot of time. My new HP Envy has updates but not taking 20 plus minutes to update, which I'm loving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get Geek service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best. Always helpful and friendly to older client who needs almost everything about getting a new computer and transferring things from the old computer. This is a GReat Service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    should not be sold with windows 10 on the 32gb dis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 2nd or 3rd startup after purchase the software updates from Microsoft and Invidia fill up the 32gb drive and there is no place to go. Geek Squad suggested reseting, that didn't work. The squad then suggested and did totally initialize my laptop and installed Office 365 again from my Microsoft account and used my 3rd of 3 that I had purchased for my old laptop, new laptop and I-Pad. Wasn,t a pleasant experience. Hank

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    FOR A COLLEGE BOY

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I GAVE THIS LAPTOP TO MY COLLEGE BOY, HE INSTANTLY FALL IN LOVE TO IT. HE USES IT FOR HIS MUSIC CLASSES AS WELL AS ENTERTAINMENT AND VIDEO GAMES IN HIS COLLEGE LIFE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast. Great resolution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than my old HP pavilion! Keys are a little slippery and take some getting used to. Touch pad is different from what im used to also but easy to use after a few days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop with execellent display.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time owning a HP laptop must say the best choice I make, would recommend anyone next time thinking to get a laptop HP Envy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, fast and dependable. Sturdy materials and nice backlit keyboard. I generally don't use the touchscreen, but it works well. This is a very nice computer and I love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of unanswered questions !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of unanswered questions when I bought a new Lap Top Computer. Questions were especially directed toward the latest Microsoft software that was installed! Have had to spend several hours reorienting myself with Microsoft Excel and word! Should have installed small business applications instead of Student and home additions I think! Hope to be able to sit down with a Geek technician and go over all that I purchased in the near future! The HP Envy app. appears to be a good computer, but has a keyboard that has faint lettering that you can hardly see! Still have some tech questions about the Computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST LAPTOP EVVVVVVVERRRRRR!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just ABSOFREAKINLUTELY LOVE my HP Laptop!! So glad I invested in it!! Now my husband wants the same one, TOP OF THE HP LINE!! Has a Smart Screen also!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Key board is hard to see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is white on sliver. No contrast and had to put stick on letters to be able to see them.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had HP laptops but recently the haven't been the best. The battery always goes down super fast and can't seem to fix it.

    No, I would not recommend this to a friend