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Customer Ratings & Reviews

Your price for this item is $779.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 585 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the Envy 17.3" Touch-Screen Laptop for its touch screen capabilities, user-friendly design, and reasonable price point. Many customers appreciate the laptop's portability due to its good weight, while some have concerns about its battery life not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 585 reviews
  • Rated 5 out of 5 stars

    Great laptop if your in the market for windows

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Even had a cd/dvd rom for those rare occasions you need it. Convenient. definitely recommend this laptop to anyone not in the market to spend on costly Mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop, good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice big screen laptop for a reasonable price for the specs. The 12GB of RAM really set it apart from other similar laptops with 8GB. It's a little big to carry around but a solid desktop replacement.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This computer has a few hichups!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously owned HP pavilion with windows 7. Think windows 7 more user friendly . Bought this computer due to end of updates to windows 7 in the near future. Anyway, having issues with transferring picture files from old computer. Having difficulty showing thumbnails of picture files. Also having problems with finger print reader recognizing finger prints. I more often end up using password to log on instead of finger print reader due to not recognizing finger prints. Also a black command screen pops up randomly and disappears for no apparent reason. Googled this issue to find out it is a windows 10 programing issue. I suppose if you us your computer for gaming, that this would be a great annoyance! The calculator keyboard does not always work. Not sure if all these issues are HP or windows 10 problems???? Maybe a little buyers remorse or just disappointed with windows 10 operating system. Don't know, maybe I should had bought an Apple computer?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All-Around Beautiful Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP Envy! I thought my old was nice, this one is even better. The SSD is fast, the screen is crisp and clear, and there are enough plugins for all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop and light weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the keyboard were black with white letters. Silver on silver is hard to see quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a workhorse for me, between home to remote locations, it's been great. Picture and sound quality is great, processing speed is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fast and I enjoy using it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast. Start up is really quick. You need to shut down instead of sleep or fingerprint doesn’t work. It is a joy to use. Pages open quickly. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Fast, nice bright display, keyboard works well and the 10 key section is a good addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to Windows 100

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous laptop suddenly died so I had to upgrade. It was time to learn a new program. I’m old so learning is a bit challenging but I expect to master it soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quick reference on the inputs/outputs and startup guide. After searching web for help I found my kindle had reference books on windows 10 that explained a lot. (Windows 10 for Dummies etc).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved everything about this laptop. My only issue, really it could have been my husband who messed this up, is it no longer reads the fingerprint. I don't know if it was accidentally turned off?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date, performs all functions very well on pretty much everything I have tried to do, although I feel I paid double what I should have paid for a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good setup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen, and speedy unit. It is a bit heavy with the larger screen but all units are at this size. It is still an excellent and speedy unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with HP computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my third HP Envy and I'm still very happy with with the HP product. My last one lasted 5 years and was still working when I traded it in...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just what I was looking for. It has a great display, great speed and I love the bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good PC

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this other than the fingerprint logon it a tad glitchy and likes to shut itself off. No real issues with it to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for back to school

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop to take an online class and for everyday use. I love the sleek look and it is very easy to use. The size is perfect and portable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keys are hard to read

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer operation is great, boots very fast . Has an awesome picture, colors are very sharp crisp and clear. Hard to read keys are are the only bad thing, other wise great computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transition from desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho this laptop is bigger than normal makes it easier for my husband and I to transition from a desktop...it’s best feature: it’s portable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not exactly user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not being computer savvy, I should not have purchased this laptop. Don't get me wrong, I got it for a good price, but learning how to navigate my way using this thing has not been easy. First of all, I set up using my fingerprint to log in and it has denied my access at least three times. Secondly, the keyboard is very sensitive and things tend to disappear. Last, but certainly not least, I can't download apps that I have on my (android) phone. It is fast, but when you really don't know what your doing, what good is that.

    I would recommend this to a friend