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Customer Ratings & Reviews

Your price for this item is $779.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 585 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Envy 17.3" Touch-Screen Laptop for its touch screen capabilities, user-friendly design, and reasonable price point. Many customers appreciate the laptop's portability due to its good weight, while some have concerns about its battery life not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 585 reviews
  • Rated 4 out of 5 stars

    GIFT FOR THE WIFE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WIFE HAS NOT COMPLAINED.SHE USES IT FOR A START UP BUSINESS.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good computer. I just think it could be cheaper.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for our granddaughter and she loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little trouble with Bamboo pen working but got it fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good screen and battery life for a labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    own it for a few months seem to be working out great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little getting used to but overall I like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i like the unit,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works for my needs, easy to use, lightweight, portable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Going for the price nice size screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price nice size screen Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product duct use everyday as landscape architect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working great, doing all I need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great, doing what I need. Quick starting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for personal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like because it’s easy to carry with on the go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To good to be true.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After initial setup I had to wait almost half a day for updates only to find out the cd rom would not read DVD or blue ray. According to specs it should but did not work for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor keyboard design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons I bought this was because of the lighted keyboard, thinking it would be easier to type in the evenings. The keys themselves do not light up. There is only a dim light underneath the key board which doesn't help at all. The keys are silver with fine black lettering which makes it even harder to see the keys. Within the first month the letter "K" fell off the keyboard. About 2 weeks ago the letter "S" fell off the keyboard.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Deadhead

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this laptop! It is sluggish to wake up! Numerous times upon waiting for it to wake out of sleep mode, it would give the blue screen of death only to take a long time to reboot. Several times I’ve had to let the battery run down before I can get it started again. This alone is NOT worth the money. My older HP wakes up instantly every time!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer but Windows 10 is worse than 8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. I love HP performance and function. Microsoft only wants you to use their programs with the latest versions. That is where HP’s great support comes in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many problems getting to web sites. Several corrupted files not allowing web access. Still having problems with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good replacement for my old computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable sales personnel. Appointments on time. Things explained thoroughly. Sad to see this store is closing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't see the keyboard at all white on white, wha

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the store, you are looking down at the computers keyboard and it is fine. When you sit in front of it half the keys become invisible. I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble with shutdowns and restarts, but otherwise it's so far so good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst thing ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my 11 year old laptop. First thing that happened when I went to connect it to our WIFI was that it totally crashed our internet. Not just crashed, but literally made the internet disappear. Had to pay NetGear $149 to re-setup or internet. Took it to Best Buy the following day so they could check it out and the computer crashed their data transfer machine, crashed 2 of their Mules, and ultimately I lost all my data, pictures, and whatever else was stored on the computer. They said that when the computer was built they must have installed a bug on accident. Also told me tat HP would most likely not offer any compensation for the loss. Best Buy ended up replacing it with an HP Spectre at a seriously reduced price.

    No, I would not recommend this to a friend