Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $779.99
Clearance
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Envy 17.3" Touch-Screen Laptop for its touch screen capabilities, user-friendly design, and reasonable price point. Many customers appreciate the laptop's portability due to its good weight, while some have concerns about its battery life not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 585 reviews
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    great computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and fast....we love it. our other one was so slow

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    fast, excellent computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast. love the touch screen. and the display is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Perfect my work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, very fast, economical great deal. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful computer.. Easy to use..My husband love the size..

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, very fast and great price, excellent quality

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Sound issue

    Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good and large screen. Sometimes the sound has cut out and I've had to restart.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop overall

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast and has a wonderfully clear screen. The only downside is the cheap DVD player that came installed. I bought this computer specifically because the user requested an internal drive which is hard to find. It really doesn't work well but is manageable. Otherwise, a great computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Large complete laptop, good visual and audio.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like larger laptops for work at home. I enjoy the touch screen capability. I do not like the fact that the key board letters, numbers and symbols are difficult to read at an angle. Great if you look from directly above because back light helps.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Durable & Reliable

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is incredible! It is fast and the battery is very good as well. The only issue I've had was the fingerprint scanner stopped working after a software update. I contacted HP and they were able to assist me with updating the drive and it has been working since. This is a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Second Time Around Works Better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works as expected. It is quick and convenient, and I love the large 17+" screen, which was a major selling point for me. The only issue is that I had to take it back several times because it wouldn't consistently connect to the internet. It turns out there was defective wi-fi hardware. The machine was replaced and the new one works great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love my new laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think I needed new touch screen laptop.... but turns out , I love it! Learning curve on updated technology and operating system....easy adjustment. Very happy with this machine, an updated, improved version of my old 17" laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Top of the Line

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t find any faults with this laptop by HP. It’s my first HP after years of Sony, Dell and others. It is fast and does everything well. The touch screen is very responsive and the keyboard easy to use. Love the finger print sign on. It boots in less than 5 seconds. So far, it’s a gem.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Extra Features = Extra Weight, But Worth It!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop to mimic my Desktop as much as possible, but my desktop has three 27" or larger monitors and many performance upgrades. This laptop has enough memory, storage, and graphics abilities to do just what I needed it to do. Wifi was easy to set up as were my network connections. This laptop is a great value for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    I'm impressed with the graphics and speed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Easy to use and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes, you just have to upgrade, and this Envy had features I was looking for. I knew they would force Windows users to 10 eventually, so I just used the moment to upgrade. Super Fast, Backlit Keyboard, Fingerprint Secure and Camera Lock-out. Nice middle of road Computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    New need to break it in

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how light it is and fast. Keyboard is comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Powerful laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a desktop. Other than the smaller screen, it does everything better. Extremely fast. Screen is very bright with high resolution. I don't travel much anymore, so weight and battery life were not a major consideration. Very happy with overall performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love my new laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for a month already and I love it. It's fast and quiet. I like the design, it looks stylish and it's also durable. I'd recommend it to anyone who is looking for a 17' screen laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice design

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My desktop died and I was looking for a replacement. Initially I was looking for another desktop. However when my eye fell on this laptop I was sold. I have no regrets. Great display. Beautifully designed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A bit of a learning curve from my old one.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new lap top is fast and loaded with options. I am not a computer geek but rather an 80 yr old techno-idiot. It is basic enough to work for me and sophisticated to sufficiently please my grandsons. Reasonably priced and a good product.

    I would recommend this to a friend