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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 137 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the touch screen, price, lightweight, design, and ease of use of the ENVY 2-in-1 13" Touch-Screen Laptop. They appreciate the smooth touch screen, affordability, portability, sleek design, and user-friendly interface. However, customers are negative about the battery life, finding it below their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 137 reviews
  • Pros mentioned:
    Lightweight, Price

    Rated 4 out of 5 stars

    Great 2 in 1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat this laptop for the price. May not be 2K or 4k, but it's a great little compact 2 in 1.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It’s fast and easy to use. I will recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Features, Function and it's Pretty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though a close race with Apple - if you are a Mac person - HP produces an exceptional laptop. The pale gold color adds to the aesthetic and gives it a great look, but the real attraction of this laptop is its power. Great for work (which is why I purchased it) and for play. Other great elements include the touch screen and the foldability allowing it to be used as a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really know much about computers but I was looking for a computer I could use for web browsing and doing a bit of web based work, as well as playing some games that wouldn't run out of hard drive space too fast and would last a while. I've only had this computer for a few weeks now but so far it seems great for what I need. I have downloaded and played The Sims 4 on it without any issues. Overall very happy with the computer so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Bobp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the touch screen, 2in1 feature, easy setup. Paid $560 which seems like a good value to me.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    betty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This touch screen laptop is great got it for a great price totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my wife and she loves it. Great screen, speed and look

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value…terrific performance!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with blazing speed especially since I also snagged a “Deal of the day” package . Internal hard drive uses NVMe so may be upgradable as well!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, fast and beautiful. Setup was easy and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Price

    Rated 5 out of 5 stars

    love this laptop/tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and I am loving it. It is very versatile.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    kept it for just 1 day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should have been an excellent laptop. But it wasn't. HP may market it / style it like a macbook but would only work if you have never seen, used or touched a macbook in your life. Or entered a room with one. Hyperbole aside - the screen isn't good enough for a non-junk level device. It is bright, yes, but the vertical viewing angles are awful. If you move your head a bit / tilt screen, there is a noticeable brightness difference between top and bottom. But, even worse - for a non-junk-level laptop that came out in 2021 ... it can't support Windows 11 (even though the specs Best Buy publishes / image of it, which probably came from HP say otherwise). That's just lame. Back it went ;)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Gift to my son and he was so excited when he opened it what sbd the feature he wanted touch screen. Currently he uses it for online classes and brags about it to his classmates...

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice lightweight laptop/2 in 1 for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop in a small package. Lightweight, opens up fast, finger security is a nice feature. Screen is bright and crisp however 4K is is not, not nor was is it sold as a ultra HD. For what I use it for, work, documents and some pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great buy overall!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 2-in-1 Love the versatility of being a laptop and a tablet. I am so happy with the performance and the sleek look of it. Just a great buy overall!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop if you can get it on sale. Amazing screen and small bezels. I would recommend this laptop to anyone who need something to do daily only tasks, school work or anything light.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great travel laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this laptop is good. The display is sharp and bright. Backlit keyboard is nice. Battery life is good. I love the touchscreen. It's light weight and perfect for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it! Fast and lightweight!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. I bought this as my work laptop. It primarily stays 'docked' and is mostly used for work (Healthcare Clinical Applications I.T.). It is fast, responsive, great little computer!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Touch screen burn-out

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that the touch screen stopped working after about 6 months when it was in tablet mode, and after about one year altogether. For the price, it's a decent computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - ENVY 2-in-1 13" Touch-Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - ENVY 2-in-1 13" Touch-Screen Laptop I would recommend this laptop to anyone who need something to do anything light or daily only tasks, or school work. Amazing screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP ENVY x360 Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with the service I received from both the salesmen, service tech for installed and setup my laptop. I am also enjoying the quality of my new laptop. It is easy to use and extremely fast.

    I would recommend this to a friend
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