Customer Ratings & Reviews

I purchase this item specifically for a Windows platform to communicate with a sleep apnea group based in Reno NV Unfortunately at the time this was the only way to download the data card from a C- Pap devise for 6 month compliance reports First time exposure to the digital world caught up with me in 2022 Since then I’ve graduated from Windows, Android ,Google to iOS and now the proud owner of a iPad Pro The biggest complaint about windows is the slow speed and the annoying updates every time I would boot up the laptop Long story short ide only used the laptop less than 50 hours, so I took it back to my favorite Best Buy store in town had them wipe it clean of all data and return it to its original settings, waited until Christmas and gifted it to a home bound buddy of mine and he couldn’t believe it So it all worked out for the better

Easy to use. Plenty of storage. Perfect laptop for general college needs and was on sale for a great price.

Bought this for my daughter to use at school so she deosn’t have to use the school device. It realky works great and its fast!

Very nice product, I really enjoy the large keyboard design. Easy to setup and download programs. The battery life is more than enough for most uses. The price was around what I expected to pay. The salesman was very knowledgeable and pleasant. I also appreciate the touch screen and display size.

Our daughter loves this laptop! It's quick and she can multitask in it. The battery lasts quite awhile on it. Great price too!

My laptop works really well for college and very accessible I love how it turns into a tablet

Perfect laptop for my college kid! It’s speedy, slim, lightweight, and gets the job done!

Excellent fast computer. Better than my 2015 Dell Inspiron, which was a good computer, but became very slow with the increased processing demand of newer more powerful programs. Also, this HP Envy accommodates Windows 11, which is important since Microsoft will cease to support Windows 10 Oct. 2025.

Great workhorse. Speedy enough for all office tasks. Good computer for the money!

Features work as described in a compact size that is easy to travel with

I replaced my previous hp laptop and decided to change processors from Intel to AMD 5. The speed on the new laptop is great and the purchase process was easy. It was delivered to my home and did not require a visit to the store.

Perfect for my college kid! Lightweight and good on power consumption.

This is just the right size for taking to class or work without sacrificing performance.

I love it!!! Very fast!! Easy to use and I learned everyday something new.

Great quality and great size. It works quite well and I would highly recommend it to anyone

Great computer. User friendly and lightweight Perfect for students

Use it for school, works very well. I haven’t had a problem since I bought it a year ago

It's hard to believe that 16 GB of RAM isn't enough in 2025. After installing all updates, Windows 11 uses around 4 GB of RAM at idle, even on a fresh installation. This laptop originally came with an excessive amount of HP bloatware pre-installed, so I did a clean installation of Windows using a bootable USB. However, RAM usage remains high. Just opening a web browser and a few tabs immediately takes the RAM usage to around 50%. I've tested several Linux distributions on this same hardware, and various benchmarks—including running local language models and even simple browser benchmarks like Browser Benchmark 2.1—clearly show that Linux significantly outperforms Windows. For example, Google Chrome scored around 440 on Browser Benchmark 2.1 under Ubuntu, whereas on Windows 11, it scored roughly 370. This performance difference is substantial. Additionally, neither Ollama nor LM Studio utilizes the AMD GPU hardware or the supposed special NPU under Windows. The advertised NPU seems entirely non-functional in practical terms. Surprisingly, when running Ollama on Linux, the ROCm backend installs and functions smoothly. In my experience, a smooth Windows 11 experience requires at least 32 GB of RAM. In contrast, Ubuntu's latest LTS release idles at about 1.5 to 2 GB of RAM—less than half of Windows 11. Furthermore, Linux supports the laptop's Wi-Fi and Bluetooth devices immediately upon installation. Surprisingly, Windows does not automatically detect the Wi-Fi or Bluetooth drivers when installing from a bootable USB, forcing users to manually download and install them from HP's website—a process that requires technical skill. Linux, on the other hand, automatically detects and installs the necessary drivers without issue. It's astonishing how little progress Windows and third-party OEMs like HP have made despite decades of experience. I'm giving this laptop 2 out of 5 stars based on the Windows user experience for basic use, which is frankly pathetic. Windows 11 works acceptably on high-end hardware but is consistently poor on mid-range laptops like this one. Although advertised as upper mid-range, this laptop does not live up to expectations, even at the discounted price of $550. At its original price of around $1,000, purchasing this laptop would be unreasonable. Ultimately, the problem isn't only RAM; the CPU performance is also inadequate. This laptop feels more like a $400 to $500 machine. My advice is to avoid this laptop unless it's significantly discounted and you're comfortable installing Ubuntu, where it provides a vastly superior experience.

Great machine. I like the speed of it as well as the backlit keyboard. Very light.

This laptop is very nice. It’s help me with many things.