Customer Ratings & Reviews

The product is so good. The experience of using it so better. Really a best laptop for that price.

Great workhorse. Speedy enough for all office tasks. Good computer for the money!

It's a really fast computer for the money , if anybody you know needs a computer this is the one 2 get ,so come and get it now

Couldn't buy a better computer for school ☺️. I'll recommend it for everyone...

Nice lab top. Great picture, touch screen and sound

It's hard to believe that 16 GB of RAM isn't enough in 2025. After installing all updates, Windows 11 uses around 4 GB of RAM at idle, even on a fresh installation. This laptop originally came with an excessive amount of HP bloatware pre-installed, so I did a clean installation of Windows using a bootable USB. However, RAM usage remains high. Just opening a web browser and a few tabs immediately takes the RAM usage to around 50%. I've tested several Linux distributions on this same hardware, and various benchmarks—including running local language models and even simple browser benchmarks like Browser Benchmark 2.1—clearly show that Linux significantly outperforms Windows. For example, Google Chrome scored around 440 on Browser Benchmark 2.1 under Ubuntu, whereas on Windows 11, it scored roughly 370. This performance difference is substantial. Additionally, neither Ollama nor LM Studio utilizes the AMD GPU hardware or the supposed special NPU under Windows. The advertised NPU seems entirely non-functional in practical terms. Surprisingly, when running Ollama on Linux, the ROCm backend installs and functions smoothly. In my experience, a smooth Windows 11 experience requires at least 32 GB of RAM. In contrast, Ubuntu's latest LTS release idles at about 1.5 to 2 GB of RAM—less than half of Windows 11. Furthermore, Linux supports the laptop's Wi-Fi and Bluetooth devices immediately upon installation. Surprisingly, Windows does not automatically detect the Wi-Fi or Bluetooth drivers when installing from a bootable USB, forcing users to manually download and install them from HP's website—a process that requires technical skill. Linux, on the other hand, automatically detects and installs the necessary drivers without issue. It's astonishing how little progress Windows and third-party OEMs like HP have made despite decades of experience. I'm giving this laptop 2 out of 5 stars based on the Windows user experience for basic use, which is frankly pathetic. Windows 11 works acceptably on high-end hardware but is consistently poor on mid-range laptops like this one. Although advertised as upper mid-range, this laptop does not live up to expectations, even at the discounted price of $550. At its original price of around $1,000, purchasing this laptop would be unreasonable. Ultimately, the problem isn't only RAM; the CPU performance is also inadequate. This laptop feels more like a $400 to $500 machine. My advice is to avoid this laptop unless it's significantly discounted and you're comfortable installing Ubuntu, where it provides a vastly superior experience.

It works pretty well. Some initial challenges with Whatsapp video but it was resolved by the Whatsapp support team. Also faced an issue with the auto rotate given its capability to turn into a tablet, so had to disable the auto rotate feature. Overall, it works great if you are a gamer.

It is a pretty good laptop and works fine. Expecially, I purchased the laptop with a good discount.

So far so good! I purchased this laptop for college. It’s a sturdy laptop, it’s fast, and overall just a great purchase.

Item was thoroughly explained and displayed by Best Buy rep in the store. The online order was with no problems including the software bought along with the laptop.

This is just the right size for taking to class or work without sacrificing performance.

Good-looking, excellent performance, screen could be brighter but at this price I can't complain.

Laptop Works well smooth and relatable. Recommended

I really love this laptop! I use this laptop for mainly games, school, and coding projects for school as well. it’s great for coding programs like C#, Java and other programming languages.

NEEDED A NEW LAPTOP AFTER 18YEARS. WORKS WELL NOT A COMPUTER PERSON BUT SATISFIED WITH IT.

Great computer. User friendly and lightweight Perfect for students

Very nice school computer. I use it daily for college classes gets the job done and paired with the bamboo sketch pen is very nice for taking notes.

Love it. Sleek and performs well. Great price for Labor Day sale.

Excellent 2in1 in really attractive price - it's fast, it's bright and it's light.

This was a very good laptop at a reasonable price. Was pleased with the laptop