Customer Ratings & Reviews

I love this computer it do all the work expected to do it always giving me joy

This laptop was exactly what I was looking for. I was so impressed with the quick delivery from Best Buy! I highly recommend this for the quality, price and 12 month same as cash.

Works great, was good reasonable price. Is fast running.

Good for what i need to use it for. . .

It is everything I could ask for. Fast, easy to use, and intuitive.

The CPU seems capable in this setup. I was able to run Davinci Resolve which is a demanding application with no particular hiccups. I also ran a few PC games such as Destiny 2 at native resolution and it ran fine. The heat dissipation was acceptable if not fantastic. The screen however is quite washed out. I don't have the sharpest eye but I still couldn't get over how lifeless the picture is. I also didn't find the keyboard the most pleasant to type, however it's fine. Finally, the hinges don't feel strong enough when one opens and closes the lid. One has to be careful to move the lid from the middle so that balanced force is applied to both hinges.

For a everyday PC for doing simple task this is a great option

Great store with knowledgeable employees and very helpful.

This is a great laptop. It has everything i need and is very nice. It has a good speed and the battery is doing really good.

PC is noticeable fast. We are very happy with the laptop.

Great product the speed, the brightness I just love it

The laptop is spec'ed as advertised. Everything works out of the box. Speed is adequate.

I love this laptop! This is great for work and school and it never fails with either! I love that it is touch screen and offers versatility!

This location has to have the most informative staff ive experienced. They never fail to provide me with the insight needed to make a purchase. Great experience!

This was a gift item for my grandson. He did a lot of research on this particular HP product. Everything about this computer was as described. Purchase was easy. Item pickup was simple. I've been with Best Buy for years. Haven't been disappointed yet. Thanks!

It’s a good computer. Doesn’t crash and can run multiple programs and desktops and it’s absolutely great for taking notes. I bought a compatible stylus pen and it writes like butter in the notes app. The things I don’t like about it is that the resolution isn’t that great. Meaning that outdoors you can barely see the screen(I like to study outside). Another downside is that the touchscreen makes reflections obstruct the screen since it’s not matte. Lastly, it smudges on the screen and the exterior really bad. It can be wiped away but it’s just an inconvenience. Also the sound is minimal. Max sound is not that loud and after a while my sound got staticy. Overall a great computer for basic needs but I got it on sale so I’d say only get it if it has a good sale, it gets things done.

I needed something as I work from home fulltime now. This was recommended to me, and I absolutely love it!!

I would of given it a five but I miss having the numbers on the right side

Very satisfied with my purchase. I got this laptop for college and I love it!

This was my first lap top. It was a little different then my computer but it is great to be able to use it anywhere.