Customer Ratings & Reviews

Great computer exceeds all expectations would recommend it

The bass laptop I had bought in a long time the last time I had an official laptop not not a iPad was 2013. Acer and I had that thing forever but this HP is everything plus some great buy

Great service and product availability and convenience of stores location.

Great device. For college-university students, need windows pc for regular assignment, browsing and small analysis projects

They were very helpful in the store Salesperson was very knowledgeable about what my son would need for school. Delivery was fast I always buy my electronics at best buy

works really good, picture good, so far have had no problems

It’s a very good product at this price range, it’s a good choice

Pleased with the customer service and the product is performing well.

I like this 14" laptop by HP. My only conokaibst is the speaker aounnd is not loud enough. I remedied that with a set of exterior speakers though.

This laptop is graet for school and art projects including good for gaming runs super smooth

HP-Envy 2-in-114" is easy to use, lightweight, and is everything that I need.

Love it HP products are awesome and works perfectly

I use this laptop every day. It is great for every day use and preforms tasks very well.

Great laptop, excellent customer service! Happy customer.

I wish i could give higher ratings. I love everything about this laptop. This is my second hp laptop from bestbuy, I have no regrets.

My first laptop and I love it. Still lots to learn.

More difficult and time consuming for a non tech person like me to set up than I wanted. My friends all say it’s a great computer!

For the first 6 months of owning this laptop I would say that it was pretty good... until 2 days ago. I was scrolling online and my screen went black. Then a blue screen popped up. I called HP customer support and was on the phone for 40 minutes trying to get help. The representative on the phone tried to sell me a $40 flash drive to reinstall Windows. I declined because it should be covered by a 1 year warranty. I then called Best Buy and they told me to drive to the store and they can take a look at it. I drove for an hour to the store and they told me that the representative was dead wrong. I needed a $450 part that was covered by the warranty. It is going to take over a month for me to get my laptop back. I purchased this laptop as a student and am very disappointed in its quality. I am worried to see what will happen after the warranty is over. I would steer clear of this laptop, and would buy something else. If I was going to give an analogy here is what I would say: Imagine if you buy a car and the engine blows up after 10,000 miles, then the engine is covered by the warranty but will take over a month to get back and then they leave you without a car when you still have to get to work. The company then replaces your engine with the same exact engine that has a history for blowing up, and expects you to keep the car with no extra warranty. Would you do that? I don't think so and this is what Best Buy did to me. I would not recommend this laptop to anyone, I wish I had purchased another model or brand.

Could be a tad lighter and slimmer but otherwise really like the functionality of it being a two in one. Fun to use.

No problems so far, still learning how to navigate but good so far.