Customer Ratings & Reviews

I love this computer. I spent 30 minutes alone reviewing every computer in Best Buy before approaching a staff member. Believe it or not this computer outperforms more expensive and known computer brands. I first compared the memory, (16 GB), the total storage size, (512 GB), and graphics, (AMD Radeon). The price was incredible!

Love it and it still works like new. Im able to do my work on it and play games without issues

It’s a good computer. Doesn’t crash and can run multiple programs and desktops and it’s absolutely great for taking notes. I bought a compatible stylus pen and it writes like butter in the notes app. The things I don’t like about it is that the resolution isn’t that great. Meaning that outdoors you can barely see the screen(I like to study outside). Another downside is that the touchscreen makes reflections obstruct the screen since it’s not matte. Lastly, it smudges on the screen and the exterior really bad. It can be wiped away but it’s just an inconvenience. Also the sound is minimal. Max sound is not that loud and after a while my sound got staticy. Overall a great computer for basic needs but I got it on sale so I’d say only get it if it has a good sale, it gets things done.

If I can say something was a disappointment, this computer would be it. I was sold a computer that malfunctioned on me within 5 months on having it. It was very disappointing not only because my device would blue screen me often but also because when going to best buy they were not as cooperative with my issue. Another major con to this computer is how hot it would get. I could be working on it for about 45 minutes and the bottom would become extremely hot to the point it was uncomfortable to have on my legs. It was eventually sent to the manufacturing company to then find out something was wrong with the motherboard. They went weeks without updating me on the issue or giving me a solution. I would expect that something worth so much would work properly but I was entirely wrong. I will never buy from here or HP again.

This location has to have the most informative staff ive experienced. They never fail to provide me with the insight needed to make a purchase. Great experience!

My daughter loves the backlit keyboard. The loves the ability to change to tablet mode. This computer serves all her needs as a college student!

Quality Laptop for the money. Solid visuals & sounds.

Employee was so good when I had to replace my computer. They explained everything so I understood how to use my new computer and was very nice . You should be very happy to have him as your employee. I think his name was Riley.

This is Exactly what I wanted. The Tech (I can't remember his name) was Amazing. He new Exactly what i wanted and needed. He answered every question I had and the visuals was everything! Go Buy!

Make sure you get the protection plan. It will give you a great since of security about your product. And they are patient when explaining it, and helpful when you have a question after

I gave it out as a gift but the Person keep texting every week to Appreciate me. I give this Laptop 10/10

Great store with knowledgeable employees and very helpful.

I am very pleased with my computer. It is simple and efficient. I didn't need a lot of frills. My one concern is that the battery has not lasted as long as I had expected.

Computer laptop is working, and convenient. Would recommend it to others. It needs a case.

i am satisfied with the purchase ,using ryzen for the first time

I love it, perfect for students and not heavy at all, I used everyday for my classes not problems for now I just got it 2 months ago

Good laptop Nice to have more drive & memory Most important, found all my old data Battery could last longer

I bought it for my 11-year-old son and he loves it. The fact that he can use it as a tablet is also one of his favorite things.

Excellent choice for my granddaughter. Salesperson was very helpful in selecting the best for a younger person. Went over and explained each one before choosing

I truly love my new HP-Envy laptop. I love everything about my item.