Customer Ratings & Reviews

Good clarity on images and screen, great speed and good price!

I love this laptop got all the features you need and its a 2 for 1 i love it 10 star

Great pc for basic gaming, and day to day tasks, AMD did a great job

That is a great computer. Service could be better. It would be nice for workers not to crosstalk with other workers or supervisor when attending to customers.

Easy to navigate. It has all the features I need. I love Miccosoft Edge.

I love my new laptop and the new features. I wanted to take advantage of my Windows 11 package.

They were very helpful in the store Salesperson was very knowledgeable about what my son would need for school. Delivery was fast I always buy my electronics at best buy

Amazing!!!! I was looking for a very long time online but decided to go in person and very happy with my purchase

A little slow sometimes but overall good for buzzing around

Item was perfect for what i needed it for. Had all the features i was looking for.

Great service and product availability and convenience of stores location.

Pleased with the customer service and the product is performing well.

It’s a very good product at this price range, it’s a good choice

I like this 14" laptop by HP. My only conokaibst is the speaker aounnd is not loud enough. I remedied that with a set of exterior speakers though.

Love it HP products are awesome and works perfectly

More difficult and time consuming for a non tech person like me to set up than I wanted. My friends all say it’s a great computer!

My first laptop and I love it. Still lots to learn.

For the first 6 months of owning this laptop I would say that it was pretty good... until 2 days ago. I was scrolling online and my screen went black. Then a blue screen popped up. I called HP customer support and was on the phone for 40 minutes trying to get help. The representative on the phone tried to sell me a $40 flash drive to reinstall Windows. I declined because it should be covered by a 1 year warranty. I then called Best Buy and they told me to drive to the store and they can take a look at it. I drove for an hour to the store and they told me that the representative was dead wrong. I needed a $450 part that was covered by the warranty. It is going to take over a month for me to get my laptop back. I purchased this laptop as a student and am very disappointed in its quality. I am worried to see what will happen after the warranty is over. I would steer clear of this laptop, and would buy something else. If I was going to give an analogy here is what I would say: Imagine if you buy a car and the engine blows up after 10,000 miles, then the engine is covered by the warranty but will take over a month to get back and then they leave you without a car when you still have to get to work. The company then replaces your engine with the same exact engine that has a history for blowing up, and expects you to keep the car with no extra warranty. Would you do that? I don't think so and this is what Best Buy did to me. I would not recommend this laptop to anyone, I wish I had purchased another model or brand.

Its aIt's a great purchase I bought for my grandfather, and he loves it. It's a great Christmas birthday present.

Could be a tad lighter and slimmer but otherwise really like the functionality of it being a two in one. Fun to use.