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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2491 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the Envy 2-in-1 laptop's performance, ease of use, and lightweight design. Many appreciate the touch screen, long battery life, and ample storage. The compact size is also frequently praised. While some users noted the laptop can get warm during extended use and the fan can be noisy at times, these issues appear to be less prevalent than positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,491 reviews
  • Rated 4 out of 5 stars

    Envy Hp 14” inch 16GB Ram, 2.0 processor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the last and best technology for this moment I’m good with that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP ENVY X360 FANTASTIC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lap top for the price and it does all I need it to!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP Envy it helped me get an A and B+ in my college courses!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functionable and sleek. Easy to set up and nice display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and specs............................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does the job.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall does the job. I don't use the touch screen as much as I thought. The finger recognition doesn't work 95% of the time and the speakers are the worst on this, you can't hear a much. Every time someone uses my laptop they always have something to say about the speakers on it unfortunately. I would not recommend this unless it's significantly cheaper.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well. No issues with the product at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible and not satisfactory. Issues with being able to connect to emails (issues with Apple apps) and unable to download printer drivers despite connecting with cable. Although like the touch screen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great Specs, but SLOW to load webpages

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very happy with HP laptops, BUT I got an open box (excellent) from BB and the internet seems to be quite slow. In side-by-side comparisons, this laptop is much slower when loading web pages. BB's tech team made a few updates yesterday, but still slow. Unfortunate as I will probably return what is otherwise a fantastic machine. FYI comparison machine is a 2021 13.3" Envy i7 evo 12 gb 1tb ssd and I absolutely love it (except the lack of an x360 hinge, but that's on me).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Next time buy new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get this laptop but sadly it was locked and we were unable to use it… you always take a gamble on an open box product. But the item was pristine other than that and I was able to return with no issues so I am giving it 3 stars.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok if you are not busy you can use this laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact powerhouse. Keyboard backlight would be nice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Power issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this computer almost a month. The features are amazing except that it has twice decided not to power on. The first time I was able to go online and find a way to get it back on but the second time I had to take it back to best buy. I was told to not let it go to sleep and avoid letting the battery go dead and if it happens again to bring it back. This was purchased for my daughter's first year of college and I am neevouse tgat it will stop working while shes away and how will she get to Best Buy for assistance?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good but only if you work on it at home l

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but only if you work on it at home or somewhere where you can plug it in. The battery life sucks. Lasts maybe 3 hours if lucky. The rest I love the only reason I haven’t returned it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer Terrible battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice computer and the picture shows beautifully. I have a problem with the battery life. It is terrible and does not last very long. this is so disappointing. Otherwise this would be an excellent computer for a great price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All things about this laptop is fine and good except battery life timing is not more than 2 hours while working or without working on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great processing speed. The only down side to this laptop is the speaker is located at the bottom which has a negative effect on the max volume.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too heavy and slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was really pretty, the screen has a good resolution however, unfortunately this item was too heavy for me and it was also pretty slow therefore i had to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer couldn't connect to Internet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this computer as I couldn't even get past the set up stage. My internet was working and yet the computer would not connect to the network. It may have been a driver issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could have been better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the specks and laptop but I had to return mine as the laptop was running hot while I was running programming tools. I could feel the heat on my fingers while using keyboard.

    No, I would not recommend this to a friend