Customer Ratings & Reviews

Nothing crazy, needed something for on the go work but not much help for the price point. Ttouch screen is laggy and operating system is slow.

Excellent for everything but photo and video editing. I just wasn’t impressed by the HD streaming quality, wasn’t very sharp.

Excellent purchase at a great price. Hope to get many years of service out of a quality built HP Envy laptop.

Very different from a tablet, which i previously had. Very hard to add apps on my home screen.

It works alright but the keyboard drives me a little nuts. The space bar is not centered and it's hard to type on.

Maybe it will get better, but the most basic solution I was looking for out of a computer - photo storage - has been an absolute nightmare. Everything syncs with one drive, so despite buying a 1TB computer to allow for a lot of storage, it’s seemingly impossible to circumvent one drive (and the itty bitty 5GB that comes with it) to store on the device itself. I have to import some photos - also a MISERABLE experience - move to local drive, delete, and repeat. Importing the photos themselves is also an absolutely terrible user experience, the most that have imported thus far without “losing connection to the device” (which mind you, I can still see it’s connected, it’s the import that fails) … is < 300, but more often than not I’m lucky if I get 50 imported without issue. Overall, I fail to see how this device is going to be a good purchase, if it can’t even complete the simplest of tasks. Stick with Mac, windows proves once again they pale in comparison.

needs keypad and backlit keyboard. also plus sign and minus sign are not in good locations

Battery life not so good. I bought it recently and it's battery drains too quickly.

I wish it had a calculator keyboard on it. Guess I didn't pay too much attention to it when purchasing it on line. My fault.

The laptop's battery runs down low to 20% after using it straight for 4hrs or less.

The camera does not work. The image you see is completely black. The HP Help Tool does not solve the problem.

Great laptop, not so great pricing. I actually returned it because I felt bad for spending that much money on it.

Laptop is too small for my fingers. My fingers felt cramped when typing on the keyboard.

After a week of purchasing this product, I found myself not liking it for 2 reasons. 1. Too many pop up advertisements ! 2. Too many pop ups related to virus protection !! The pop ups are constant and extremely annoying. I purchased a Chrome book laptop for my wife and it doesn’t have nearly as much pop ups as the HP Envy.

Just an average laptop. Does everything ok just not a great build quality.

Sadly, Problematic To Accept Apps And Downloads That Are Not Microsoft Or Adobe Oriented…!

Wasn’t what I was looking for as a design student. Couldn’t download some of the design softwares.

So far so good. It is used primarily for email. I wish it had one with the Microsoft services.

bought it as an open box. good laptop it's just that bluetooth isn't working. Returned it and exchanged.

Within 2 weeks of purchase the laptop was overheating. I took it back to Best Buy and spoke with the manager, who prompt me told me that I either had to pay for their service repair service or contact HP to file a warranty claim. I used to buy electronics from Best Buy under the assumption that they are a reputable company that sells and backs quality products. I no longer believe that, as it is now "buyer beware" and once you pay for it, you are on your own. I do not recommend this laptop or Best Buy!!