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Customer Ratings & Reviews

Your price for this item is $647.99
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The comparable value price is $1,079.99

Customer reviews

Rating 4.7 out of 5 stars with 2487 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the Envy 2-in-1 laptop's performance, ease of use, and lightweight design. Many appreciate the touch screen, long battery life, and ample storage. The compact size is also frequently praised. While some users noted the laptop can get warm during extended use and the fan can be noisy at times, these issues appear to be less prevalent than positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,487 reviews
  • Rated 2 out of 5 stars

    Poor Sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has good processing power but very poor sound quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wish I had bought a mac....my mistake !!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop died on me after a month's use. HP customer service is not able to get me either the mother board replacement or the device replacement as they have supply chain issues and we are beyond the return period of the product. we are currently sitting with a dead rock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP ENVY x360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed with this product After fully charging it.the next minute the battery is off..can’t even last for more than an hour So meaning you have to charge it whenever in use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product with "Blank-Display Defect"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product's display had problems since day 1. Unfortunately I was travelling out of US and couldn't return the product within the delivery timeline. Now have to chase the HP service centre to fix the product defect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is suddenly stops working and also it is in under manufacturer warranty but hp denies to repair it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing- glad we could return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow process and didn’t not work well the first 29 days used. We switched it out for a Microsoft and noticed a HUGE difference. Buy the extra $179 protection so you can return within 60days …. So happy we did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken 1 year and 3 weeks in

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely broke 3 weeks out of warranty, just one day would not turn on. No physical or water damage prior to this. At least I got the ssd out and got the data.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial computer had problems staying charged and would not connect to internet. I returned this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy - No Windows Hello

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this PC. HP doesn’t make this clear, but It’s not compatible with Windows Hello and it doesn’t have a Thunderbolt port.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time fan of HP products. But, this one is unimpressive! Not a good purchase for my needs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My dear one occasion is missed due to delayed del

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receipt is one day delayed and I am totally un-happy to gift it to toy dear one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breaks easily, would not recommend to the devil himself

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    College Bound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Envy 2-in-1 for college. It is fast, light weight, compact, easy to use. Highly recommend it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't use my passwords

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having issues with passwords. I can't open the passwords with google. I have been trying for 2 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ho envy 360

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micro phone not working and sound is too low i didn’t like it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy a Lenovo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issue with Ethernet and wireless connectivity with Teams call.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    RETURN of this Laptop -there's no Internet Connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop will not connect to the Internet. I've tried everything I know to do. I want to return it !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working, cannot turn on, good thing is Best Buy return my money back without question.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Black screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new and the screen never showed, you could hear it talk. Tried for 3 days before I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noise issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice is not clear , getting noise statics in meetings.Not suggested to buy

    No, I would not recommend this to a friend