Customer Ratings & Reviews

I am satisfied so far with the computer. The only problem I have had is getting everything set up, downloaded, accounts (Microsoft, 365, loading files from my old computer) installed is cumbersum and confusing, especially for a 70 year old man with no teenager around to help me. Hopefully, when I get everything set, this rating will earn a fifth star.

Very impressive so far! The speed is so much better than previous laptop.

I love my new HP Laptop. I purchased it over the phone which went very smoothly. The equipment was sent to the house in a timely fashion ready to be set up. I am homebound so I use my computer every day. This has been an easy transaction an I would reccomend Best Buy to anyone.

Great product. HP products are the best. Easy set-up. Works beautifully. Great price. Thanks Best Buy. Really enjoy shopping at Best Buy. Always have a great selection of products. Salespeople are knowledgeable and helpful.

Upgraded my laptop to something smaller and this is perfect my previous HP was great but a little bigger and was wanting to downsize. Meets all my work, research and leisure needs. Great picture quality. Love that I can go from laptop to tablet mode. Very happy with this purchase.

I MADE A GOOD CHOICE EVERYTHING WORKSA GREAT NO PROBLEMS

I am rough on electronics and put them through the ringer. Its holding up well even though it has been dropped on pavement out of my truck with no protection a number of times. The aluminum case has denfs and dings but no problems.

Great laptop, super portable for my daughters university

Nice purchase, it’s a super fast laptop and very smooth keypad.

It is an excellent laptop with various features. The only thing I genuinely want to say is that it doesn't have the option of multipurpose SD card instead it has micro SD card. Thats where I got little disappointed but overall I can give 99/100

Awesome product, recommend over apple for school and business

Great Laptop and an amazing Price for what it comes with standard. I love Best buy and the Geek squad did a great job of transferring everything I needed and giving me some good humor along the way! THANKS! :)

I just purchased this, after finding out it's on Sale and jumped at the opportunity. Overall though, besides the color scheme reminding me of my old Chromebook Spin 314 I had and the screen flickering randomly on me. It's a pretty good laptop. the key typing is fairly quiet compared to my HP Spectre x360 15 model, but it is nice to have Windows 11 I guess.

Quite pleased with the purchase. No problem with the computer. Faster start and faster battery recharge. Only problems i have is changes in Windows , 10 to 11, and using Bing instead of Google, a good computer for the money.

Its rhe nicest laptop ive had in a long time. So far it works for what i need and its easy to navigate however i keep getting a random error message when im trying to set up chrome.. and thats annoying.

Good , but dosent have windows , fast . Good gift for Christmas

working as expected - no problems so far. would recommed .

Good computer. Works fast and does the job. Got it on sale.

There is no Best Buy store where I live in rural South Dakota. I ordered online and picked up the new laptop at the Rapid City store. Although I have no complaints about my laptop so far, it was very difficult for me to use my Total membership for a data transfer due to location/travel/time restrictions.

Great Laptop! Excellent quality A+++++++++++++++++++++++++++++++++