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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2491 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are satisfied with the Envy 2-in-1 laptop's performance, ease of use, and lightweight design. Many appreciate the touch screen, long battery life, and ample storage. The compact size is also frequently praised. While some users noted the laptop can get warm during extended use and the fan can be noisy at times, these issues appear to be less prevalent than positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,491 reviews
  • Rated 4 out of 5 stars

    Review laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OS was nota running smooth. I couldn’t open start menu. I was not expecting this for a new laptop. I even tried connecting with customer service but couldn’t resolve the issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best all rounder laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything with the laptop is good. And only one thing i noticed there is an issue with the fingerprint sensor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter says its good, so that means she's happy with it. System was a replacement for different manufacturer. So far I'm not disappointed with selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing a laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! The employee-Isiah was very helpful and knowledgeable-we appreciate his help in replacing my daughter’s laptop for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ENVY HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is my first laptop that I’ve bought and so far I have no complaints because it does what it is intended to do! Definitely recommend again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP ENVY

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply awesome and excellent working without hanging 360 degree is too good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase overall! I’ve been using it for about a month. It did take several tries to connect to Wi-Fi but now automatically connects without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer had one before but lost got this one and it’s compatible with everything I need done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop . Display is beautiful, sound is excellent and it is everything i needed and then some!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy granddaughter!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter absolutely loves it! She says it’s the perfect size and has everything she needs on it for college next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the Lenova I returned. It does not have an infrared camera so it doesn't work with Windows Hello.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy-Perfect Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased HP laptop which I was searching over Internet and in multiple stores and I found it in Best Buy with a good deal.It is the perfect laptop that I looked for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with reset of Windows. It would not reload

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Envy 2-in-1 was working pretty good but had a problem with two of the programs that was transferred. I did a Windows reset and never could get Windows to reload. I created a USB drive like Microsoft said but it would never recognize the drive. The screen looked nice and the touchpad worked well. I liked the extra space on located on the bottom and if watching training videos you will need an external speaker to be able to hear the instructor. Speaker used to be on top of the computer on older HP computers. I decided to return it after having the problem with the reset. I think I just got a bad one which can happen with any computer company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy X 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been close to 2 months since I have bought this and trust me, it is worth every penny I have spent on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase at Best Buy, their staff is very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and excellent service from Best Buy. The people who helped me informed me and explained everything great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best investment

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop, the best choice, good prices and the best investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop it was worth the price. And i loved that it was able to be shipped to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I highly recommended this laptop. The sales man helped me a lot to recommend which one better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience and great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick up and friendly staff the process was easy. The product is awesome its perfect for school!

    I would recommend this to a friend