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Customer Ratings & Reviews

Your price for this item is $355.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 1606 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Envy 2-in-1 laptop's touchscreen, performance, and ease of use. Many appreciate its lightweight design, long battery life, and sleek aesthetics, frequently citing it as a great value for the price. Positive feedback also highlights the comfortable size of the screen for various tasks. While some users noted that the laptop can get warm under heavy use, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,606 reviews
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Easy to talk to them. In and out super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeat item, I got jaw a Christmas present for my daughter and she loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mousepad issues, overall great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes i have a bit of an issue woth the mousepad but otherwise i love this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this laptop, idk why i didnt do this sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to follow set up instructions, clear pictures, I love the keyboard just all around a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Envy Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and begin using. The HP support assist was an added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a beginner in this but I don't think I could have made a better purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop with everything I expected and even more!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The salesman that showed me this product did a gre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it it has a great quality visual and the quality of the lab top is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. On the pricey side but I love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just sorry

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only give a 2 rating because I know the computer is good. I already own one. The battery doesn't last long but it's a good laptop. My husband and I ordered another HP for his business. I hate giving bad reviews but people need to know, their customer service is horrible. I am not a new best buy customer. From the store to chat, we were giving incorrect information. They kept giving us incorrect information for delivery. It was supposed to be the same day curbside initially, then it turned into we apologize, well deliver in 2 days, that didn't happen. Fed ex gave us the correct information the entire time. Best had never given then package and instead of telling us the truth they lied to us constantly to cover up because they know they were wrong. I have been a customer over 20 years. For the past 12 years I have had Amazon. I will just stick to Amazon. I cannot support companies who dont put their customers first, my husband returned it and ended up purchasing from the avenues so no one steals our package because best buy sorriness. Its really sad. I reported them to BBB because this is just plain sorry.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP ENVY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought HP envy in January and returned it in February due to software issues. Exchanged for a new HP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Classes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs good, and does all of the things I need it to do for school. The CPU runs a little higher than I like but overall I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debbie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hapy so far- just got it up and running - can not wait to get a mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Highly recommend. Comes with Windows 11 and plenty of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husbands gift and he loves it. Speed with downloading is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with great speed . Perfect for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Just needed a family laptop, but technology is hard to keep up with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new lap top. It has all the features i was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and reliable computer! Would recommend to anyone

    I would recommend this to a friend
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