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HP - ENVY 2-in-1 15.6" Touch-Screen Laptop - AMD Ryzen 7 - 8GB Memory - AMD Radeon RX Vega 10 - 256GB Solid State Drive - HP Finish In Dark Ash-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 249 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Runs fast, smooth and has killer looks.

    Posted
    72689

    I wanna start out by saying that I think this is the best looking laptop on the market. First thing I did when I received this laptop is upgrade the RAM to 32GB (2x16GB modules) from Samsung. Second thing I did is upgrade the WiFi card to the 9260 Intel unit. Then I bought a 1TB Samsung Sata III SSD for the secondary storage. It already has a 256GB Samsung NVMe boot drive so I left that alone for now although 970 Pro is faster. With all those upgrades this laptop now runs super smooth, quiet and fast. I've had zero issues with it and I believe the key to unlock the true potential of this thing is adding MORE RAM. 8GB is not nearly enough these days and it just puts more stress on the CPU which slows down and bogs the computer over all. Also, much to my delight, HP has incorporate an app that controls fan speeds! Thank the heavens! It's the HP Command Center for Thermal Profile. There are 4 profiles to choose from and I always have mine on quiet mode which literally is silent. Like, the fans don't run at all and only kick on when it really has to. Doing stuff like streaming Netflix and YouTube or just browsing the web, the quiet setting is perfectly fine as it decreases CPU performance because it's just not needed. When you need the power for transferring large files or editing a video, switch over to the optimization mode for better CPU performance. This mode blasts the fans but that's expected. Now, the keyboard. It's great. No flex, keys have great travel and it's a joy to type on. The back-lighting has 1 setting and it's very bright, just the way I like it. I can't comment on battery life as mine stays plugged in all day and I have traveled with it yet. Also, I'm not a gamer so I don't know how this thing performs in that department. I've heard it does pretty well I suppose if that's your thing you should look into HP's Omen models. Now, the only thing I don't like about this laptop is the display. It's just a standard 1080P display at 220 nits. Brightness is on the weak side in a really well lit room but nothing too terrible. Would have been great to have 300+ nits and a 4k display. I worked on a Spectre that had the 4k display and man did it look great. I hope HP adds that as an option on the next generation model. HP's are great computers but you have to make tweeks, setting adjustment and modifications for them run smooth and fast. Perform all the Windows and HP updates and add more RAM and you'll be very happy with this awesome laptop.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Detailed review please read (awesome)

    Posted
    Tyler

    Im a pretty hard power user of windows , been using pcs since i was 6 years old, im a mechanical engineering student and needed something with some horsepower to run simulations and and 3d model, Now im a pretty seasoned system builder and i will flat out say it right now if you buy this laptop buy an extra stick of 8 gbs 1rx8 ddr4 2400mhz memory make sure its 1rx8 its important, After installing the second stick my performance with this laptop literally doubled, i went from running overwatch at barely 28 frame per second to 67 frames per second , the ryzen 7 is an awesomely powerful cpu coupled with the vega 10 its basically like having an i7 and a gtx 1050, its basically a solid entry level gaming laptop catch this thing on sale and you're robbing bestbuy blind, This laptop with a few light tweaks to windows power settings and the keyboard back-light set to off and the screen set to 50% i get a solid 8-10 hours of battery life when reading articles, reading my digital copies of textbooks, and when word processing, in multimedia environments such as youtube or netflix i get approx. 4-5 hours which is still unreal, I recommend adding the second stick of ram (the 1rx8 spec. is very important it will cause latency issues without that) , and hop into windows power settings adjust the maximum processor speed on battery to 75% and the minimum to 1%, not only that but hp also setup this ryzen processor to draw 25 max watts instead of 15 max watts which means it has more power to spare and will perform better than other laptops with the ryzen processor in it, this is the best performance per dollar i have ever owned i've owned multiple laptops before i always spend over 1200 dollars to get this level of performance i've never seen this kind of performance for 650-849 dollars.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Bells and whistles included

    Posted
    KatAttack
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this computer for Grad school and I must preface this with 1) I am not a computer whiz and 2) My previous laptop computer was a Mac. After reading some reviews and speaking with a few associates at Best Buy I selected a computer, however the one I thought I selected they didn’t have it in stock so it had to be mailed to me which arrived promptly. I thought I ordered the lower model of this product as I didn’t have a need for the ultra awesome sound and slower processor as this one apparently has. They had their signage mixed up and I wondered why it rung up more than the tag price I saw. But that is my mistake for not saying anything. Again, I am not a computer expert and I am completely unfamiliar with windows operating systems as I’ve had a Mac for over 12 years. I had a rude awakening when I found out that you have to purchase Microsoft office separately. So that was an additional cost I wasn’t initially aware of and the major negative I have with this purchase. Ignorance aside, as a 2-in-1 laptop its very nice. It’s fast enough to allow me to have multiple screens up of research and multiple open tabs with only minor speed reductions that I’ve noticed. I have not put the sound system to test personally and for me it is superfluous however, my friend whose used it says that it’s a great clear quality. There was a significant learning curve to go from Mac to this HP but thanks to YouTube I’ve managed to get the basics which is all I really needed; so this particular laptop is overkill for me. My major negatives regarding this is despite the ease for handwriting to text and some of the other useful features it that the touch screen and tablet features boast about is that the screen is exceptionally responsive and it you have a tendency put your palm or hand on the screen it makes the touch ability go a little wonky. The bamboo ink stylus is a great addition to this laptop and makes using some of the features and functions far easier. I would certainly suggest getting it as an addition to this laptop. Overall it is a great computer, a little touchy with a few features and personally it’s overkill to the max if you’re looking for a 2-in-1 like I was primarily for school work. Most of the features I most likely will not use on a regular basis but I suppose having those bells and whistles may be useful at some point. Honestly, I don’t think it’s worth the money for my purpose and I am now mildly upset that the associates lead me to this and ultimately ordered the wrong devise for me. That being said by the time I realized it and tried to figure out how to work this product, it was too late to return it so I’ll live and hopefully it will continue to work for 10 years like my Mac laptop did.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great but upgrade the memory!

    Posted
    Derek
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased this laptop recently for school and the ability to work on stuff away from home. Performance was decent out of the box but seemed a little low compared to what I had read online regarding the Ryzen 7 2700U. I ended up installing a second memory module the same day bringing the total memory to 12GB (8GB + 4GB). Unexpected, this led to a massive increase in overall performance. The GPU performance alone easily doubled in some applications and the system overall felt more responsive. My best guess is that the single-module configuration from the factory was starving the APU for bandwidth and thus crippling the performance overall. I would highly recommend installing a second memory module if you want to unlock the full capabilities of this machine. Have Geeksquad or a tech-savvy friend do it for you if you don't feel great about opening up your brand new laptop. Otherwise, I'm very satisfied with this laptop and it easily handles just about anything I throw at it within reason. The build quality is great and everything feels sturdy. The fans never get very loud even under heavy workloads though the bottom of the laptop can get decently warm. The screen is sharp and has great color reproduction and viewing angles. For those wondering about pen support I can confirm that this does work with the Wacom Bamboo Ink. If the pen pairs but doesn't seem to work, you may have to swap the protocol by holding the two buttons on the pen for 3-5 seconds until you see the LED blink twice. The screen should then recognize the pen and you're good to go.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Ryzen Laptop

    Posted
    Codephotog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First off, I specifically wanted a Ryzen laptop with Vega integrated graphics. I have a gaming computer, so I just wanted something I could easily carry with me and get in a little World of Warcraft. The Vega 10 will play WoW at recommended settings (around 3ish) and keep 45 to 60 FPS depending on where you are. Very playable. I have not tried Overwatch yet. The screen is very sharp and has good color representation. I have benchmarked the Ryzen 7 next to a Intel i7 - 6700HQ (which is the 45W chip) and they were almost identical. As far as performance, its great but the first thing you should do is consider adding more memory. It comes with 8 gigs, which is usually enough, but 2 of that is dedicated for the graphics so you really only have 6 usable. If you don't have plans for high memory applications that would be enough. There is a bonus to adding more memory and that is a little more speed out of the CPU and Graphics. It comes with 1 8 gig chip installed and an open slot. Great for upgrading, but bad for performance because it is only running single channel memory. You don't have to match the 8 (I put in a 16) but only the size of the smallest chip will run in dual channel, so its best to at least match the 8. The windows Ink is cool, and I have used it some. It doesn't come with its own pen, but the Wacom Bamboo Ink works well, and they go on sale every so often. I mostly use the pen for editing photos in Photoshop in tablet mode. This laptop works great that way. The keyboard is great to type on and is very comfortable, but the track pad is only just fair. It works but it doesn't have as good of a feel as the keyboard. The overall constructive feels very solid and ridged. Its is not as light as some other 2-1 type laptops, but you are getting a lot with the weight so its a fair tradeoff.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A few minor flaws, but excellent otherwise

    Posted
    Adib

    Let me begin this review by stating, in no uncertain terms, that this is a fantastically powerful, swift, and efficient laptop—one that I would recommend to anyone looking for a robust and capable portable machine. The design is clean and modern, it's remarkably light for its size, and I would say the battery life is decent. All in all, it's a real pleasure to use—but I ultimately ended up returning it due to a couple of issues that I will explain below. I had bought this laptop to replace my previous one, which had a very noisy fan. Loud computer fans drive me up the wall, so I was really hoping this one would be different. Unfortunately, it wasn't—and that's probably my fault, because I may well be expecting too much from a laptop. The timing of the noise, however, was unpredictable. Sometimes I would watch Netflix and the fan wouldn't make a peep, but then I'd switch over to Google Docs and it would roar like no tomorrow. I'd open up Speccy to assess the situation, and sure enough, the CPU would be running well over 85° C—sometimes over 90°!—in these instances. In a similarly strange vein, the touchscreen would occasionally stop working. I tried just about everything online (Device Manager was obviously my first go-to) and even went through Best Buy's live chat, and got nowhere with that. Ultimately, the only way I could figure out to fix it—and even then, this only worked some of the time—was to hibernate the laptop and then wake it back up. So, it's a wonderful laptop, but I have to give it four stars for the reasons above. From this point forward, I will stick with desktops—which are generally far more powerful and much quieter than laptops—for my home solution.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    New GPU Drivers Baby and some quirks

    Posted
    ReichardKonige
    • My Best Buy® Elite MemberElite Member

    First off I had the 15" version of the Envy and while it was mostly usable, performance was poor and stability was a joke. If it didn't crash once a day it was a miracle. So it was handed off to a niece. I was humming along happily with the Samsung Chromebook pro but always felt like I was missing out on playing my steam video games. Then I heard AMD would finally release the mobile GPU drivers themselves. I waited. The minute they were released I ran down to the local Best Buy and got this open box for $650. Took forever to load all the windows updates first. Wi-Fi card stability was horrible. Often disconnecting for no reason and requiring a reboot to enable. Finally, made it through the Windows updates then started the HP updates and bloatware removal. Everything took 3 hours. At this time Wi-Fi was still unstable, battery run time poor, and GPU performance was horrible. Stability was still a joke. I then installed the new AMD provided GPU drivers and performance was great and system stable. Battery life is pretty good although not i5-8250 levels still. And then bang Wi-Fi cuts out for no reason. So instead of rebooting I just enabled and disabled the driver and the thing decided to never give me trouble again. I still have 10 days to return but if it remains stable I'm keeping it. I'm almost certain the Wi-Fi issues are software conflict somewhere. It hasn't happened since.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Hardware Inside, Not a great 2-in-1/portable

    Posted
    Carlo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So I'll start this by saying I had this laptop for a month but it didn't fit my needs. Pros: - Discrete Graphics - I7 performance with lower price thanks to Ryzen 7 - Above Average Sound Quality - Fantastic Build Quality, Sleek Design - Backlit keyboard w/ numberpad Cons: - Battery Life - HP Bloat - Not really portable - Too big for 2 in 1 design So I just started grad school and needed a portable laptop because I was commuting. I thought at 15" would be fine but I quickly learned it wasn't so I exchanged for the smaller 13" version which came with its own headaches. This thing is a powerhouse for its pricepoint because of AMD's APU (Graphic Card and Processor) combination. Looks fantastic, feels great to type on, although the keyboard is off center to accommodate a number pad. Screen quality left a little bit to be desired. I feel the 2-in-1 design is wasted on a 15" because of how heavy it is. Switching from tablet mode to laptop mode was quite a hassle. If you want to buy this to sit on a desk and to use as a laptop, its great. If you want something portable, get a 13" device.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice laptop

    Posted
    Reviewsforyou
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been using PC's for 20 years and Mac's for 8. I have both computers. I think this is a nice laptop but it doesn't beat Mac's quality and craftsmanship. I bought this laptop primarily for work because it has a nice 10 key and windows compatibility. I'm an accountant and this laptop has nice 10 key (a lot of laptops have smaller than regular 10 keys). Set up takes a little, and all the windows updates. Computer is fast and it runs smooth for now. I don't have any issues with fan, unless its downloading something or I'm playing a game. Speaking of game, it handles Far Cry 3 fine. Graphics card is good. Its got whole bunch of Hp bloatware. Majority not useful. Craftsmanship is not bad. Couple small things....Hinge does not seem aligned like it should. It doesn't affect opening or closing. Touchpad in one place has a small speck that I can feel when i move my finger. Its not really visible but you can feel it. Its seems like QC is not as good. Does not affect usability of the computer. Overall not bad, but nowhere near Mac craftsmanship. Windows is another problem, that's not HP's, but everyone knows that.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very happy with this laptop!

    Posted
    Hone

    This laptop is fantastic. The AMD Ryzen 7/Vega 10 setup has been fast and reliable for me so far. The bamboo ink pen works well if you need a stylus. Make sure you adjust the settings like which hand you write with and whether or not you want it to ignore touch inputs while using the pen. I really like that the keyboard has a number pad but for some it could be a negative, since it places the keyboard/trackpad slightly off center. I love having it though so it was a big plus for me. I do wish there were more options for the LED back-light on the keyboard besides ON/OFF and the screen could be slightly brighter. I have found adjusting the display settings in the AMD Radeon folder helped though. I set the color temp slightly cooler and set the screen to optimize brightness. I also really like the overall look of the laptop and the upward firing speakers, which get up to a decent volume.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Dollar to Performance

    Posted
    Ryebread095

    I purchased this laptop a few months ago by trading in 2 older MacBook Pros. I am using it primarily for schoolwork and occasionally as a portable gaming PC. The Windows Ink feature is incredibly useful for taking notes in class, and I have had no issues with the touch screen or using the Bamboo Ink pen. Windows Hello facial recognitions works snappy, though I did have to teach it to recognizing with and without my glasses or headphones on. I upgraded the memory and storage on it myself which was easy to do, and if I ever need a replacement battery, that would also be an easy self repair. As far as gaming goes, I haven't used it extensively for that (I have a dedicated gaming tower, and this isn't a gaming laptop) but if I play on medium-low settings I can get a consistently bearable frame rate in GTAV. Great all-round laptop for a good price. Can definitely recommend a look!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Immediate drive issues

    Posted
    Brie

    I purchased this laptop yesterday at the Mays Landing, NJ Best Buy Store. I was so excited to use this laptop, but unfortunately the moment I turned it on the screen displayed an error message. The HP website instructed me on how to fix this, I figured it was a common issue upon first start up. Well, between yesterday and today I have received that message about 20 times. I called geek squad and they told me to just return it, with no information on what is actually wrong with it. I called HP and they informed me that it is a hard drive issue and the drive would need to be rewired. Long story short, I have to return this laptop the day after I purchased it because of this issue. I am so disappointed because otherwise it is a phenomenal laptop - fast, beautiful design, wonderful screen quality, I love the laptop, I hate that I a having issues with it so soon and have no choice but to return it.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Same key WiFi issue with previous HP laptop

    Posted
    Liza
    • My Best Buy® MemberMember

    - Issue with WiFi driver/adapter. Will lose WiFi and have to reset adapter. This happened with a previous HP laptop so I was leery to get a second one. The salesperson said all computers use the same adapters, so I thought I'd give it a try. It's only been 7 weeks and the issue has already cropped up. - The Bang & Olufsen speaker doesn't work properly. There is a lot of static with intermittent low volume increasing to high volume without touching the volume keys. Volume starts out so low you can barely hear the audio then after a few seconds the volume is very loud then reverting back to low volume. - I do like the quick start up of the computer.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great PC

    Posted
    MasterMimi

    I bought this laptop for use in college. So far, I have only a few complaints. Pros Keyboard : The keyboard is acceptable for me. It's not mushy, but it's also not mechanical. The backlit keys are not configurable (to my knowlege), and they can be a little too bright at night. This does include a numberpad. Trackpad : It's not as good as a MacBook's, but nobody else makes them as nice. The only thing that bugs me is that when you start scrolling and lift one finger to move the mouse, it still thinks I want to scroll. Display : The 1080P panel is not the brightest, so don't expect much outside use. The display is crisp. Battery: Long usage for an AMD CPU Cons Heating : While it doesn't burn your lap, it runs a little warm. The fan is always running, but its an AMD chip so it's expected. You can configure the device to only use passive cooling, but the cpu would start to throttle.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good computer

    Posted
    LBlaxton
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I wasn't planning to do much with my new computer other than use a few Microsoft Office products (Word, Excel), upload pictures from my camera and phone, and surf the internet, and this model was recommended to me. I had an issue with the speaker not working at first, but went through troubleshooting and reset it, and the speaker started working again. The speed of this is slightly slower than I would like for it to be at times, I feel like the intel core processor might be faster than this one, although it will cost you significantly more. I also absolutely hate the constant updates this computer seems to have. It's rather annoying for there to be some sort of update I need to install for something every week or two. This is my main reasoning for the 4 stars. Otherwise, it seems to be a good laptop with great resolution.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Just what I wanted

    Posted
    DiamondStatus
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The last time I purchased a laptop was in 2012. It was time for an upgrade and I wanted something that I could possibly use to edit video in the future. I spent a couple of months reviewing different models and manufactures. Stopped in my local Best Buy so that I could actually see some of the models that I had researched. I saw the HP ENVY in Dark Ash and KNEW that I had to have it. It just so happens that the ENVY in Dark Ash didn't have the intel processor (at least at my location) but had the AMD Ryzen. After discussing the differences with the Computer Specialist in the store, I decided that the ENVY was just what I needed. I've had it for about three weeks now and have enjoyed discovering all that it can do.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Faulty Laptops, save your money!

    Posted
    AKJay
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought 2 of these laptops and had nothing but problems the entire time. We really looked forward to using and loving these but the technical issues were too big to look past. One laptop never connected to wifi, there was some kind of issue with the built in wireless network adapter. The other one didn't have the wifi issue, but the screen would blackout when playing from Youtube. Both laptops would get incredibly hot, whether we were using them or not. They are also very loud. Aside from these things, they probably would've been the perfect laptops: beautiful screen, super fast, good battery, super sleek. However, having these issues straight out of the box, I can only imagine how much worse it could get down the line. Seems like HP put more energy into the looks of the computer than they did the technological malfunctions.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent upgrade to a new laptop

    Posted
    Imho
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This HP Envy is great. I needed something for word processing, (old school, huh?) And chose this model knowing it was more than I needed. With all the features, tablet mode, Cortana, Edge, and so much processing power I am discovering new functions and projects to do because this laptop can handle it. Only rarely does the processing lag, I've only experienced it after rendering 3D images and trying to shift, twist, and move too quickly. It is not a bother at all though. I'm so pleased with this purchase. It made some techies in my family jealous.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Promotions not honored

    Posted
    BBrewardsProblems
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have no issues with the laptop - it's a very nice machine. When I purchased it was advertised with the Raise The Game promotion for 3 free games. I purchased two laptops one for each child. BB have run out of codes so if the games are important to you - you might not get your games! I received ONE coupon from BB that I am unable to redeem via AMD Rewards because their verification tool says I don't have a supported GPU. BB Still advertise this machine with the Raise The Game promotion. I've tried to reach out to BB via phone and email with no success. I get sent round in circles. Very disappointed with the customer service received.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Cannot connect to internet

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bluetooth available, but WiFi will not find any connections. This is most likely due to drivers needing an update from what HP says. I manage to get to another computer to download updates, install on the new laptop only to find out, that the Bluetooth device is no longer there, network device is still not there, and I still can't get internet on the device to troubleshoot it with the programs that need internet to do so with. HP keeps telling you to connect to the internet to diagnose the problem... How am I supposed to do that when the device cannot be found and the drivers I was told to install didn't do anything? It will get returned as soon as the doors open.

    No, I would not recommend this to a friend