Customer Ratings & Reviews

Great Laptop. Ideal for gaming for beginners. Fast response

Made this purchase as a gift. The computer was a great option at a reasonable cost .

Has all the room for making beats or playing Xbox.

I bought it for college, I love it! Exactly what I needed for my business major.

My nephew loves his laptop. So compatible for college students.

Very awesome nice computer excellent for my school work

Great product, love the functionality and ease of using.

Great product from Best Buy my HO computer and 75 inch tv was the good price and manufacturer ccccvvvchuuuuuuuuuuuuuhhhhhhggsbdbxndhdhdhdhdhdhdhdhdhsbhdhdhshhdhdbdhdhdhdhdhdhdgdhdhdg eh eheysyeyee we yeydhehehdgdydydueh

I purchased an HP Envy Laptop 16" 360 at hundreds below list price. And there was a reason for that. Bought it 2/27/25, It failed on 3/12/25. "Hard drive cannot be found" "Install an OS" All home remedies came to naught. Best Buy's Chatbot ran me around in circles. Found out after buying Geek Squads one year service for all the devices I can bring in for free repair is thwarted by HP's Warranty. The customer / technical service line at HP is overseas. Having read their reviews, customers are driven to madness by the bumbling folk at what was once a good company. Sounds like a refund may be in order, IF this laptop on sale can be returned. The moral to this story is the same as walking into a on-chain used car shop - do not get waylaid by a salesman that is merely trying to move product. Want a Mac? Exit with a Mac No more shiny devices on sale. Looks great, but lousy software and hardware.

Fast computer with ok graphics, definitely not suited for gaming , but works well with other tasks

Excellent product. 100% recomendable!!! Good velocity!!!

This laptop crashed after 8 months of gentle use. HP was difficult to deal with and I spent hours trying to trouble shoot and fix over the phone/chat. HP refused to take it in under warranty until I went through ALL of their many hours of troubleshooting. We Took it back to Best Buy and Geek squad were wonderful and helped us send it in under warranty, citing hard drive failure. HP sent it back two weeks later with only Windows reinstalled, no mention of new hard drive or even troubleshooting/checking hard drive. HP did everything in their power to not honor their warranty or fix the computer. We got only the very minimum from HP. We learned to always get an extended warranty so Geek Squad can repair it IN Store.

I ordered this in an open box in Excellent condition (Like New they said!) It was just a few dollars cheaper but it stated it comes with all packaging and accessories. I figured why not save a few bucks right? WRONG! I got a laptop with Best Buy stickers on it and a charger not even coiled up in a box way to big for it with two thin sheets of bubble wrap. This laptop was thrown around like a basketball inside that box during the delivery process. I immediately contacted customer service. They offered me two options. Send me a new one, or 10% off of this one.Well 10% off is nothing on a purchase this size so I asked that they just send me a new laptop. I was asked if I want to go to the store or do via mail. I live no where near a Best Buy (closest is like 2.5 hours away) I asked it to be mailed ASAP as I need a laptop for work and this was purchased to replace the Asus that died. Suddenly I was told they have none available although they show in stock at multiple locations. I have no box, no paperwork, no manufacturer label that shows date of manufacture, model and serial, no windows sticker, nothing that should have come with it. This is a complete rip off. I am beyond upset and will be returning this to purchase elsewhere and although I have always used Best Buy as my go to for electronics, I will NEVER EVER purchase from them again based on the way they handled this issue. Photos below showing exactly how this expensive laptop arrived to me. Are you serious Best Buy??!! I highly recommend this laptop but you should buy it somewhere that rectifies their mistakes on orders.

The HP Envy 2-in-1 16-inch 2K Touchscreen laptop is a stylish and powerful device that seamlessly blends the functionality of a laptop with the flexibility of a tablet. Its impressive performance, vibrant display, and sleek design make it a compelling choice for both productivity and entertainment. Design and Build Quality: * Sleek and Premium: The Envy 2-in-1 boasts a premium aluminum chassis that feels sturdy and exudes a sense of sophistication. * Lightweight and Portable: Despite its 16-inch display, the laptop remains relatively lightweight and portable, making it easy to carry around. * 360-Degree Hinge: The versatile 360-degree hinge allows for various usage modes, including laptop, tablet, tent, and stand modes. Display: * Vivid and Immersive: The 16-inch 2K touchscreen display is a visual treat, offering vibrant colors, sharp details, and wide viewing angles. * Touchscreen Responsiveness: The touchscreen is responsive and accurate, making it enjoyable for interacting with on-screen elements. Performance: * Powerful Processor: Equipped with a powerful Intel Core processor and ample RAM, the Envy 2-in-1 handles demanding tasks, such as multitasking, content creation, and even some light gaming, with ease. * Fast Storage: The solid-state drive (SSD) provides quick boot times and fast file transfer speeds. Keyboard and Trackpad: * Comfortable Typing Experience: The backlit keyboard offers a comfortable typing experience with well-spaced keys and good key travel. * Precise Trackpad: The large and responsive trackpad supports multi-touch gestures for intuitive navigation. Battery Life: * All-Day Battery Life: The Envy 2-in-1 delivers solid battery life, allowing for several hours of use on a single charge, depending on usage patterns. Additional Features: * Versatile Connectivity: The laptop includes a good selection of ports, including USB-C with Thunderbolt 4 support, USB-A, HDMI, and a headphone jack. * HD Webcam: The integrated HD webcam with a privacy shutter ensures clear video calls. Overall: The HP Envy 2-in-1 16-inch 2K Touchscreen laptop is a well-rounded device that excels in both performance and versatility. Its stunning display, powerful hardware, and sleek design make it an excellent choice for users who demand a premium computing experience. However, potential drawbacks to consider: * Price: The Envy 2-in-1 can be relatively expensive compared to some other laptops in its class. * Weight: While relatively lightweight, it might feel a bit heavy for some users to carry around all day.

The HP Envy 2-in-1 16" offers a vibrant 2K touchscreen and a flexible design that seamlessly transitions from laptop to tablet mode. Powered by the AMD Ryzen 7 processor, it handles multitasking with ease, making it ideal for professionals and creatives. The 16GB RAM and 1TB SSD provide ample storage and swift performance for demanding applications. Whether you're working on detailed projects or enjoying media, the sharp display and immersive sound enhance the experience. The sleek Meteor Silver finish adds a touch of elegance, while the long-lasting battery ensures productivity on the go.

I recently purchased the HP Envy 2-in-1 16" laptop, and I am beyond impressed! The AMD Ryzen 7 processor and 16GB memory make multitasking effortless, while the 1TB SSD provides ample storage for all my files. The 2K touch screen is stunning, offering crisp visuals and smooth touch responsiveness—perfect for both work and streaming. The 2-in-1 design is incredibly convenient; I can switch between laptop and tablet mode depending on what I need. Plus, the battery life has exceeded my expectations, lasting through busy workdays without needing a charge. Overall, the HP Envy 2-in-1 combines sleek design, reliable performance, and versatility all in one package. Highly recommend for anyone needing a high-performing device that fits into their dynamic lifestyle!

The **HP Envy 2-in-1 16-inch 2K Touch-Screen Laptop** is hands down one of the best laptops I’ve ever owned. Its sleek **Meteor Silver** finish gives it a premium look that rivals any high-end laptop on the market. Equipped with an **AMD Ryzen 7 processor** and **16GB of memory**, this machine handles everything I throw at it—from multitasking between work apps to gaming and photo editing. The **2K touch display** is stunning, with crisp visuals and vibrant colors, making it perfect for streaming, creative projects, and even casual browsing. The **1TB SSD** is a dream—tons of storage space for all my files, and lightning-fast boot times ensure I’m never waiting around. The 2-in-1 feature adds incredible versatility; switching between laptop and tablet mode is seamless, whether I’m working or just relaxing with a show. Battery life is solid, lasting me through most of the day without needing a charge. This laptop is perfect for students, professionals, or anyone needing a reliable and powerful device. Highly recommend the HP Envy 2-in-1 for anyone looking for style, performance, and functionality in one package!

This is my first laptop ever and I bought it for college. I have had it for 4 months now and it’s such a good laptop! it never buffers like macbooks tend to do…i got the 16 inch screen and it’s so big but it’s nice because the screen quality is clear and it runs quickly. The keyboard works great as well as the touch screen. The volume also is good. It has a lot of small cool details like the sliding camera cover and the copilot feature. Oh and it has face ID & you can connect your phone to it to receive messages and calls (i have an iPhone) not sure for android; I have found the copilot feature to be very helpful. All websites run smoothly as well great for school work !! & for watching movies ;) also the battery life goes a long way!!

I’ve been using the HP Envy 2-in-1 16" for a few weeks now, and I’m beyond impressed! The 2K touch screen is stunning—crisp, vibrant, and super responsive. The AMD Ryzen 7 processor ensures smooth performance, whether I’m multitasking, streaming, or editing photos. With 16GB RAM and a 1TB SSD, everything runs lightning-fast, and I have plenty of storage for all my files. The 2-in-1 design is a game-changer—I love switching between laptop and tablet mode for added flexibility. The build quality is premium, and the Meteor Silver finish gives it a sleek, modern look. Battery life is solid, and the keyboard is comfortable for long work sessions. If you're looking for a high-performance, stylish, and versatile laptop, this is the one. Highly recommend!

The HP Envy 2-in-1 is a versatile and high-performance laptop, ideal for professionals and creatives. With its 16" 2K touch screen, it delivers vibrant visuals and smooth multitasking. Powered by an AMD Ryzen 7 processor, paired with 16GB of memory and a 1TB SSD, it handles demanding applications and offers ample storage. The sleek Meteor Silver design and 2-in-1 functionality make it perfect for productivity and entertainment on the go. Its responsive touchscreen, combined with solid battery life, makes it a solid option, especially for hybrid work environments. Some users might find its size less portable compared to smaller models, but it’s a trade-off for the impressive screen real estate. Great for those seeking power, flexibility, and style in one package!