Customer Ratings & Reviews

This laptop is amazing, the color, and the size and the weight is very acceptable

This laptop is amazing and so easy to use. I got it for nursing school. So far 10/10. It folds backwards for tablet use and is touch screen! So awesome! I also enjoy the picture clarity for playing sims. It’s a great laptop.

I already own an HP envy myslef and my husband uses it all the time. I bought this new one as a gift for my him for work, he absolutely loves it! Ease of use, big touch screen, ryzen processor which is equivalent to the core processor 7 that i have. Obly difference is the keypad to the right is not on the newer models.

Easy to set up! I bought one for my daughter for Christmas, and she loves it. I had an old Microsoft Surface Go with a pencil. She took the pencil; now she uses the tablet even more. Now I need to get one for myself. Happy with my purchase.

Is so easy to used, the performance is amazing and the battery durability is awesome.

The service and overall quality was fantastic, highly recommended it to my family and friends. Although, I do not often shop at best buy, it is always a go to business I can count on. The storage and quality of tbe computer is amazing, no matter where or what I am doing the laptop gives me the best of service.

Speed of the laptop and quality of display is good. Like the co-pilot that it comes with. Over-all I am pleased with the product.

Great value price for good performance the processor work faster than intel i think

I am very pleased with the laptop I purchased. It has a nice large screen with very clear and distinct pictures and text. It charges quickly, is lightweight and works exactly for what I needed.

This laptop is really smooth. I enjoy the backlight during the dark when typing at night. I do miss that the numbers are only at the top vs both top and side (like my other hp). This laptop is a bit smaller, but it operates really well. The touch screen is always a must have for me with my laptops. this is convertible, which is great. I'm not an IT geek but it has a lot of the artistic, graphic stuff. Glad that I got this.

One year later and this purchase is still one of the best I've made in a long time! People suggest staying away from gaming laptops because of the lack of fans at the bottom. Plus if you want something fast, then get a PC you can upgrade. My issue is I travel a lot, both across the state and country. So I needed something that is portable. I've had laptops that were 18" screens and on the heavier side. Told myself this time around actually invest in something light weight, compactable, travel friendly. I've always used my laptop for college classes, research, operating my online business, editing videos and photos for social media, with the occasional streaming and gaming. And most laptops I've used loaded slowly when having multiple screens open or when editing videos and photos. Operated poorly and lagged when trying to stream or play a game. So, this time instead if jumping into a purchase, I actually took the time to research a computer that fits my spec requirements. Before the purchase it took me about 6 months to make a decision. Countless hours of product research; videos, blogs, clips, articles, comparisons, and trips to Best Buy when the product was on display. With the laptops OLED 3k Display on a 14" screen, Nvidia Geforcd RTX Graohics Card, AMD Ryzen 9 Processor, it really does not disappoint. Though like I stated earlier, people suggest to stay away from gaming laptops because of them overheating. That my friend is an easy solution. Amazon. Laptop stand. Adjustable. Lots of fans. Life saver. The 30 you will spend a good investment on your investment. As well as a screen protector. So, if you can overlook those thinks then you will not be disappointed with the rest. Since I obtained this laptop it has traveled across country from California to Massachusetts, not applying a lot of weight to the luggage. I've been able to stream netflix, hulu or youtube while playing games like PubG and League without any issues on a good internet service. Have 15 tabs open when performing research for college or my business. However don't just take my word for it. Do your research, hold out on buying anything until you are confident in the purchasing decision. Videos and websites don't always do justice either, actually go to the store if you are able, and see if they have this laptop in stock. If so, mess with it a little. Open up the application you are allowed to open and see if it fits what you want.

Very reliable. Touch screen is nice, fast, battery life is good

Certainly a good deal. Performs very well, UX needs a bit of work though. Would like a num pad, and could definitely be achieved my using smaller keys, which are kinda big and awkward. I constantly slip up keying because they are spaced far apart and big. The track pad is also a bit big. Other than that, it's a great product, just takes some getting used to.

Very good Laptop. Fast speed and easy to use. Touch screen is the tops.

This is a great computer. Never have owned a laptop & was Leary of getting one but this one has made me a laptop believer. Excellent size, easy to use & navigate. Great value

My first Envy laptop from BB however I had a Toshiba from BB that lasted 20 yrs before I bought this one. I liked the sleek 16 in style & screen. It doesn't hurt my eyes. The lighted keyboard is cool especially when I turn off the room lights. I have a suggestion can the audio be turned to a louder system sometimes some videos cannot hear everything so clearly. Other than that I like it.

This was my first laptop purchase & it exceeded my expectations! It was face & reliable. The only cons I would say is that it is sort of heavy & there aren’t many cute/stylish covers for this size but other that that it got the job done times ten! Unfortunately mine was stolen but I will Be repurchasing another one.

Love it! Great quality and the battery life is AMAZING. Keyboard is smooth and screen size is perfect

The laptop is fast and has a beautiful color and long lasting battery. It’s working well and performs all I need.

Love this laptop. My son uses it for college and hasn't had any issues. The touchscreen works perfectly. And it's fast.