Customer Ratings & Reviews

Love it ! Very easy to use. I have it set up with an extra monitor. I use it for school and have had no issues. Very nice screen size.

It does everything that I need it to do and more, Beautiful display and response time. Slick look and design , very portable and long lasting battery.

I had an HP Envy before and it gave me no trouble for 7 years. The speed, memory and screen size on this one are excellent for the price paid.

This purchase of the computer was a fantastic experience. A smooth setup and ease of use really made a difference, The Best Buy representative was so helpful in ensuring we found exactly what we needed. Customer service like that can make all the difference.

Original price was $1099 but I bought this laptop for $699 which is a good price. I use this laptop for watching movies, playing Xbox games remote and DJing using Rekordbox. Excellent at streaming over my tablet. OK at running Rekordbox and Xbox remote gaming, but sometime glitches. $699 vs $2000+ MacBook or faster gaming computer makes this an excellent deal.

excellent lap top never any problems like screen like easy to understand and use

Super fast processing great responsive touch screen.

When I bought this computer, I had no plans to use the touch screen feature, but it has become really handy. The ability to backlight the keyboard has also been very helpful. I was a little hesitant to buy an open-box laptop, but everything is working perfectly. My only wish would be for the 10-key numbers on the keyboard but I knew that was not a feature when buying.

This is an excellent small business machine! I have owned multiple HP laptops and this one is by far the best I have purchased. The price point was very fair and it was an extra bonus that I was lucky enough to find it on special was an extra bonus! Overall, I am confident this laptop will last me a few years.

My previous HP laptop was old, slow to start and having frequent issues. This new version was on a great sale, is so quick to load and be ready for use (Intel Core Ultra 7) and has great storage. Well worth the investment! Having a Geek Squad membership meant the transfer of files was free. Questions about new features were answered as well.

Lucky to get the best deal of $549 on this laptop. Last month I bought a 14" variant. I was so happy with the feel and performance of that one, that I recommended it to my family member. Hence bought a 16" model too. The screen resolution is topnotch and the performance is great for home and business use. I am happy with the sound quality as well. This is the first time I have opted for AMD processor instead of Intel and I have no complaints so far. The overall feel and performance of the laptop is premium.

Keeping in mind as using the laptop for personal and office purpose. After lot of research decided to take. Buying in bestbuy with best price is first impressed. After using feeling decision is wont disappointed. Overall above average satisfaction.

i love it big screen easy to see speed times are good not thrilled where the number keys are though but getting adjusted to it great buy.

My 5 years old HP Envy 360 suddenly died. I get blue screen and it is asking me to install OS. I assume something happened during shut-down, but I have no skills to fix it. I could take it to repair center, but it is 5 years old, so I know what they are going to say. I quickly started searching for replacement. I really like this series, so I wanted something similar to my old one. I understand by reading some articles that HP is phasing out from Envy series, yet I still wanted to get Envy. Then I found this model on sale at Best Buy. Knowing it does not have a numeric keypad which I like to use, but it was a deal that I could not ignore. I placed an order right away, and picked it up next day. My old laptop was 12GB memory, and this one is 16. Screen size is 16" which is about the same with my 15.6" old one. Starting up and setting up was super easy. I remember those old time that we used to take at least half a day to set up a new PC. This was nothing. Screen is super clear, with more than enough power. I like it so far. I am OK with face recognition system, but I don't like the fact that the camera needs to be on all the time. I like to close camera when it is not in use. Process wise, I have no complain at this time

I liked the computer as it had a great processor, ram and large ssd. It was also offered at a greatbprice

This laptop has been very helpful in graduate school. The larger screen works well when trying to split screen. The backlit keyboard is a very nice feature to have. On the right side the CTRL key has been replaced with the Microsoft Co-pilot key and that is taking some getting used to. It can be sometimes helpful though. The keys at the top have a lot of useful features that are easy to tell by the icons. The laptop sometimes needs a wipe since some smudges tend to be obvious but it is not a big deal.

Works great. I bought it on the fly and didn’t notice it doesn’t have the number keys on the right, but I love the lights on the keyboard. Nothing fancy but it does what I need it to. This is my second HP laptop. Will probably stay with HP because they are very reliable.

This is a great laptop. I recommend it for home office and anyone who would like a wider screen. The speed is awesome. It is great for multitasking or teleconferencing.

I really enjoy my new computer. It’s really fast and I love the touch screen .

Got it for the best price. The display of the laptop is very good. The i7 Ultra processor is an added advantage