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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1417 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Envy 2-in-1 laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design and long battery life, along with the ample storage provided by the SSD. A common negative comment was the lack of a dedicated number pad. The price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,417 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very tech savvy so had to get help with my purchase. The guy that helped me couldn’t have been more nice and helpful in helping me with my purchase. The computer is awesome everything that we needed or wanted in one! Would definitely recommend and purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Screen and speed Excelent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is Excelent!. Speed awesome! Bit heavy. Keyboard a little small for the size of the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop - great processor (Intel Ultra 7), large 16" high res screen, huge SSD drive (1 TB)

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    COLLEGE MUST HAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific for college. Lightweight and versatile, great speed and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    HP Envy 2-in-1 16" 2K Touch-Screen Laptop - Intel

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy 2-in-1 16" laptop strikes an excellent balance between performance, versatility, and design. While it’s not the lightest or cheapest option, its features and build quality make it worth considering for anyone seeking a high-performing, stylish 2-in-1 laptop. Would I recommend it? Yes, especially for multitaskers and creative professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, great processor all my apps for my business runs perfectly without anynissues

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really glad I got this laptop it has all the features I wanted and the battery life is good for my use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 4 out of 5 stars

    Good Performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance wise Good. Good Responsive. No Noise. Battery life also Good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good price and worth it to buy open box. It’s just like new. And all features are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    One of the best computers I’ve seen.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer and was very happy to purchase it for my son. It’s like a iPad because it folds backwards and then it’s like a laptop altogether wonderful purchase. Oh yeah, and did I mention it’s touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very powerful laptop! I’ve used it with 3D rendering, Coding, Video Editing, Streaming & Gaming! This laptop had me stop using my main PC for a while…

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. The computer screen has fantastic details and is fast and light to carry. It has been a major upgrade from my previous computer

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Number pad

    Rated 2 out of 5 stars

    Disappointing. Will be returning.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop in a panic when my Lenovo Yoga gave out and I had midterms due in a few days. They saleswoman sold me hard on it, all but disparaging the other laptops I was considering in its place. I'm not a fan. It couldn't even open a 20 page PDF my first day using it. It kept telling me the Adobe app was not responding, then closing out of all of my open apps. For a 16", I would have appreciated a number pad, but she told me it was to make room for the speakers on top. Those aren't speakers, that's a useless fan. The speakers are on the bottom and sound horrendous, even when I hold it up in the air. Also, the facial recognition is all but useless. I miss the fingerprint pad on my Lenovo... It was on sale, so I guess they are trying to offload the model and why she was pushing so hard for me to buy it. I'm going to return this before the 60 day window closes and get another Lenovo.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Top Brand laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Envy Laptop! Top brand Touchscreen,copilot, intel core ultra 7, backlight keyboard etc. lots to learn for me ( newly) but lots of videos teaching so loving it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not that tech savvy but I’m learning. So far I’m able to maneuver what I need done so far. It helped that McKenzie of the Waxahachie geek squad set up my computer for me & explained how the computer works and also told me about Utube videos & 24 hr phone geek squad service. She also advised that I could always come back to the store to the geek squad for additional assistance!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Envy 2-in-1 Touch-Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop was an intel 7(2018) I waited to upgrade and found this sale, HP Envy 2-in-1 and Touch Screen. Money well spent. Best laptop ever!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    serves my needs for overall performance and good value at the sale price from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Solid Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not very techy, but it is a solid computer. It doesn't run slow and its really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our family

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for work and for homeschooling my daughter. We love the ease of swapping to tablet form and being able to play games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with hp laptops is easy and faster I never had problems with it I prefer this laptop because it is great for home and work the touch screen is great I feel comfortable using the touch screen

    I would recommend this to a friend