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Customer Ratings & Reviews

Your price for this item is $1,784.99
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The comparable value price is $2,099.99

Customer reviews

Rating 4.5 out of 5 stars with 88 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the large screen size and vibrant graphics of the ENVY 31.5" 4K Ultra HD All-in-One. Many found the computer easy to set up and use. However, some customers felt the price was high. The excellent screen quality and ease of use were frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-88 of 88 reviews
  • Rated 1 out of 5 stars

    Right box- wrong computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get this computer. I opened it as soon as it arrived only to find a white HP with no camera or wireless charging- a completely different model. I had to settle for the HP Pavilion 27" since they didn't have this model in my store. It was a super disappointing experience considering this was my first time purchasing a HP computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box is it worth it?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open Box purchase, thought it was worth it to save couple hundred. Was excited to set it up got here really fast 2 day shipping. the AC power cord didnt want to stay put in back of the computer it kept coming out. so i had to return it to my local bestbuy and i got a refund. So sad they cant even check if its working or not, just a waste of time for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keyboard and mouse failure

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a defective computer. Keybiard and mouse did not work...accoding to Geek Squad, keyboard and mouse reader was not working. Good service, bad comouter.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible computer for so much money. Barely used.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't turn on. 3 days after the return window. Do not purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    high anxiety

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    charging station doesn't work all the time - esp after the take bck to store is up and the camera doesn't work that well either

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for one year ! It broke down and HP junked it !

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Outstanding computer

    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for multitasking running 5 programs at one time with no Slowdown great for online poker and other computer games the 4k display is outstanding . Wish I had 5 of them....thank you hp.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No match for Apple Mac.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this PC with Adobe Photoshop and it's not as fast as their boasting. Yes, I've removed bloatware and work mainly from my external hard drive. This thing will not even go into screensaver mode. I called HP and they said I'd have to pay for software support ... FOR A SCREEN SAVER ISSUE?!? No match for Apple Mac. My next desktop will be a Mac. Great for non heavy lifting projects. Would love to speak with HP about this issue.

    No, I would not recommend this to a friend
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