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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5560 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 5,560 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very pleased with this printer. Set up was simple, no issues whatsoever. Printer performs very well for color and black and white printing and photos are good as well. Only real issue is the print rate is a little slow, but, for the price, I can wait a minute or two longer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. I would definitely recommend this to someone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Color copies.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are outstanding. Love the ease of operation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very useful printer. It works perfectly and is easy to work with it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job for what I need. Price was very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. No problems to set up and starting using immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use I’ll recommend this printer to any one who need a printer ASAP !

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great customer service, organized process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had low expectations, i had never ordered from Best Buy on line before, i usually order from Amazon which was out of stock of everything, i needed a printer quick. I googled, Best Buy had what i wanted and good price. i was able to find it online easily. They had different options for shipping and delivery. Everything went smooth except i created a problem by ordering as a guest and the order got messed up problem with ApplePay on my phone, so because i ordered as a guest it was hard to straighten out. i created an account and then ordered again, all smooth, but the other problem was status unclear. It was super easy to reach BestBuy support on the phone, i had 2 or 3 calls with them, they were supportive and their help led to a solution. The order/s were on time (i had an extra order due to the first failed order as guest) and i got my printer, the other one was held at the store and then shipped back. Very good experience, all phone agents i talked to made it excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a fast and inexpensive printer for home use and found this very effective and versatile printer on sale. The sale people very kind and the purchase was smooth and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer. Very easy to set up and print my first page no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    printer copier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it need to do. print, and copy. from my computer .

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP wireless printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer serves me well for what I need. It prints well and I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Frustrating!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me 2 weeks to find someone from Best Buy who could guide me through the installation process. Even so I have NO instructions! It is not as easy to use as my Brother printer that had instructions on the box as well as a separate manual! There is NO screen and it was not obvious where to put the paper, ink cartridges or even where the on and off switch was located! The salesperson told me that no installation was required, just plug it in! She obviously knew nothing about this particular printer. However, it is small and fits easily on my desk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great, inexpensive printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, its very quiet and doesnt waste too much ink

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    hate envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After downloading and studying 60 plus pages of the Envy 6055 manual I found online, the printer is starting to work. The plug in back of the print keeps falling out. I only bought Envy because it was the only hp printer left in the store. All I wanted was a simple hp printer like ones I've used for years, but this envy is far from simple with all its different color lights and buttons that one has to be familiar with and learn to trouble shoot if they don't perform right. No more hps for me.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry you’ve had such a difficult experience with your printer. It’s no surprise that you’re at your wit’s end, considering you found your previous HP printers easier to use and the power cord in this unit won’t stay attached to its port. I want to help you resolve this situation, so I’ll direct you to a resource and some information aimed at making that happen.

      The power cord problem you describe concerns me most, and I believe it deserves further investigation. I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and determine the best course of action. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality, easy set up. Printing quality has been satisfactory so far both b/w and color. Only issue was while connecting through phone initially, even though the printer identified the WiFi connection but was not able to connect. Had to connect through the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Hp Inkjet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product and so far it’s working great. It was also easy to Set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Jesse Whitaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble with a previous printer interacting with my iMac computer and the salesperson assured me that this printer would be compatible, and it was!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we were looking for. Works great prints fast and very crisp.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high hopes for this since was an HP but my trust was misplaced. This printer wouldn't work right from the get go. It constantly fails to connect for wifi printing which is why I purchaded this printer in the first place. HP customer service is an absolute joke and had us on the phone for a total of almost 4 hours trying the same thing over and over and told us we couldnt get a replacement. As for the instant ink service that this product comes with while fast and convenient it only is a benefit if they dont send you defective ink which is what happened to us. So with defective ink being sent to us and the printer just not connecting for printing this purchase was a complete let down. Best buy took care of us and accepted our return. We wont be buying this printer again.

    No, I would not recommend this to a friend