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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 644 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Envy 6165e's easy setup, excellent print quality, and overall great performance. Many appreciate its compact size, wireless connectivity, and user-friendly design, while some note the limited paper tray capacity as a drawback. The printer is also praised for its quiet operation and sleek appearance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 644 reviews
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Paper tray capacity

    Rated 5 out of 5 stars

    HP Envy 6165e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and get going. It connected wirelessly with ease and the print quality is nice. The paper tray is somewhat small, but fits my needs just fine. It is a nice looking printer and the touchscreen is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice little workhorse printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Easy to set up; great features - including WiFi printing from phone. Small footprint ideal for tight workspace. Fantastic colors and relatively quiet. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    sleek low profile all-in-one from HP

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy 6165e All-in-One Printer is a sleek model which handles mainly letter size printing and scanning. It offers a mobile fax feature (send) but there are no connections for the old-style analog phone lines for a true fax machine functionality, so you can’t receive faxes with this unit. Scanning is accomplished via a flatbed scanner, the HP Envy 6165e All-in-One Printer does not have an Automatic Document Feeder (ADF), so it is single, manual per page affair on the flatbed/scanning surface. If you plan on doing multiple page scanning this may not be the unit for you. Setup was simple; however, it really requires use of the HP smart mobile app – I did not try to set up the printer manually. Network connectivity is via Wi-Fi; you can connect the printer directly via a USB connector to a PC or Mac. Speaking of Macs, this printer has Air Print capabilities, allowing you to print from iPhones, iPads, Macs and anything else from the Apple ecosystem. My Windows 11 PC required that I go into the Settings menu and add a device, it found the HP Envy 6165e All-in-One Printer easily and configured it printing and scanning. Print ink is contained in two separate cartridges, a tricolor and a black cartridge. You can only use HP cartridges in this printer and their Instant Ink service comes free for six months at the time of this review. Printing large quantities is neither cost effective nor practical, the paper tray holds 100 sheets of letter size or A4 paper, the output tray has a 25-page capacity. The device uses HP 68 Black or 68e Black (extra output) and 68 Tri-color ink cartridges. The printer has a 2.4-inch color touch screen to access functions directly. I used the touchscreen to search for and install a new firmware update. Printing overall plain letter paper yielded good results and was close to the advertised speed of 7 color or 10 black pages per minute. As with most printers or all-in-ones, at this price point two ink replacement cartridges can cost almost as much as this printer. The printer manufacturers really make their profit on consumables. Not much else to mention here, this is a decent basic All-in-One printer that is for light to medium use. Pros: - Sleek, with a low height footprint - Small touch screen - Value priced. Cons: - Does not handle legal size paper - No hardwired ethernet connection - May be difficult or impossible to use non HP ink cartridges - Scanning makes more noise than it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. Easy to set up and use. Perfect for my desk. Not to mention how quiet it is compared to other printers.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Paper tray capacity

    Rated 4 out of 5 stars

    Good for light printing needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am pleased with this printer. I purchased it to replace a much larger and older HP printer. I like the smaller more compact size of it, and it prints well. The instant ink function is also great since I don't have to stop in store to buy more ink. If you print alot of documents I would not recommend this, since the ink will run out fast and the paper tray is small. I went through the first round of ink fast because I had a lot to print at the time. But if you need a compact printer and only print occasionally small amounts, this is a great choice. The setup with the HP was a little confusing and took some time for the printer to show up in the app but eventually got it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Strong, home use, smart printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy 6165E Inkjet All-in-One printer was a pleasant surprise for me. I almost exclusively use laser printers but thought I would give this handy, smart inkjet printer a try. Features & Pros: - This printer is smart - if you choose to enroll in the HP Instant Ink program, you don't have to worry about monitoring your ink levels. The printer will automatically ping HP to ship you ink in a just-in-time manor. I did not sign up for this program initially ... I wanted to get to know the printer first. But, it is worth noting the first 6 months of ink are included! - This printer is faster than I expected. Fast and easy wifi setup, fast installation, and fast printing. Even printing a full-size image/picture, this printer exceeded my expectations for speed. - The scanner yielded excellent image quality both for documents and pictures. The scanning function is reasonably fast though I wouldn't call it speedy. - The copy function is also reasonably fast and very easy to use. - Print quality is reasonable given the technology this printer uses. It has two cartridges - one for black, and the other for colors rather than separate black, cyan, magenta, and yellow cartridges. I see this as both a pro and con (see below). Cons & Final Thoughts: - Looking on HP's website, the smart auto-order of the ink could potentially be expensive, especially if you have multiple people in your household using this printer. - The "combined" colors cartridge doesn't yield a print quality I would call great - at best, decent. - As a predominantly laser printer user, when printing a full size photo with this printer, the paper (and resulting image) came out feeling dry, but the paper had ripples in it as if it had gotten wet. - The touch panel can lag a little bit - When opening the flatbed scanner, the scanner light blinks rapidly. I tried to capture that in a picture. It's not really a con, but very weird and kind of disturbing when you're trying to place photos or documents on the scanner glass. Overall, for the price point, I would say this is a strong contender in the overly crowded printer world. Not the best printer I've ever used, but I would recommend it for light, home use. Just keep an eye on ink spending... it can add up quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 5 out of 5 stars

    Great home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect printer for basic home use. Easy to set up* and connect to all of our devices. Print quality is very good too. *inserting toner cartridges is a little tricky but not impossible.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance, Print quality

    Rated 5 out of 5 stars

    Unbelievably Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how good this printer is for the price!! I print a lot of things from my iPhone, the connection seemed a little slow at first but after some updates, it’s working like a champ! Better than or equal too—many 200 dollar printers I’ve in the past! I have tried to scan anything yet. The print quality and speed are great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 5 out of 5 stars

    My Envy Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. The Envy printer is the best. Easy setup and beautiful printing.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Print quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and easy to set up! Easily prints double sided automatically and color is great! Touch screen and easily connects to WiFi, computer, and phone no problem. Best printer purchase yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer! It was easy to install and produces quality copies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 5 out of 5 stars

    Great Economical Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent economical printer with easy setup. Prints come out fast and are sharp in contrast.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Perfect Printer!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home printing and also prints from mobile or wireless devices with ease! Very compact with excellent performance and not noisy at all. I'm very satisfied with my new printer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality perfect for small spaces good price best way to print from the cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Easy Setup and Excellent Quality Printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to setup, and the printing jobs it does is quick and no ink issues. The color comes out nice and not faded like some other printers I have tried. I am glad I made the switch to this HP printer. I did a trial through the HP website where they sent the printer for free loved it, came to Best Buy to purchase it because the price was the best out of everyone online.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 5 out of 5 stars

    great printer good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer and so easy to set up prints clearly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Small but mighty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream. Small but mighty and very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Repkace 5660

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nine year old hp5660 had a sensor go bad and would not print anymore. Needed a new printer for the office. Found this on sale for about 50% off. If this lasts even half as long as the old one it will be a great deal. It has a smaller profile. Appears to print just as fast and page clarity is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an amazing deal on it. Great upgrade from my previous printer. Works fast and smooth. The papers are stored inside the printer and don’t just hang out of it like other printers. If you have kids this is better than the other design trust me.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable home printer with easy use. Works great with WiFi and other connectivity devices too.

    I would recommend this to a friend
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