Customer Ratings & Reviews

I purchased HP ENVY 6455e, paper began to jam, tried to unjam several times. Made and appointment, went to Best Buy> Came early, no one showed for their appointments and Tech took me early. Tech in training had accidently broke piece. After leaving she hadn't checked to see if okay. Printer jammed worse than before. At appointment explained they do not service printers, in home or in store. Tech went to manager and mentioned problem and authorized exchanging printer with a new one. He came back and approved. I wanted to show Tech before I got new one, what/where problem had been and noticed a larger jammed paper that we had not seen before. He had been very helpful and courtious to me all the timein resolving .

Great quality printing. Through the HP mobile app, you can print printables that our kids like. Not used to not really having as many buttons/options on a screen on the printer, but it keeps our youngest from printing copies for us that we don't need. Only downfall is sometimes it does not stay online or synced when it goes to sleep so when you try to print randomly from your phone... you have to unplug and restart the printer.

Inexpensive good product for light use personal printing.

Excellent printer - long time HP User — HP+ Instant Ink Program is a plus — only disappointment it they changed the function display to all symbols with no way to see status data

Nice size, generally easy to set up, a little slow but good overall

It is very easy to use and the quality is great. Compact

It was easy enough to install, but afterwards it got disconnected from the internet, and I could not get it to reconnect. None of the trouble-shooting tools were of any help. Turns out that there is a tiny button on the back of the printer that just had to be pressed. There was no info to even indicate it was there. Very frustrating.

Simple to set up, fast and reliable! We bought it for school purposes in-order to print and copy mainly, but it does it all.

I'm a Best Buy fan and always have a positive experience when visiting my local store. I was in need of upgrading my old printer for my home office and spent some time with the HP rep in the store as he explained the different models and benefits. The HP-Envy 6455e is not a workhorse, i.e. it is not meant for heavy office use. I don't print large or complicated projects, just simple document and photo print jobs. While the 6455e is slower than my previous printer, it isn't by much and has not been a problem. Very easy set up. It just works! And the ink subscription service I've been using for years was easily transferred to this new machine. If you just need a good workable printer that does simple printing, this one is a great choice.

Needed a new ink jet and found one at Best Buy under $100. Set up easy and printing photos without any problem. Think I got a good printer at a great price.

Easy to install. Good quality print. Nice sleek look

Purchased this for school, prints quickly and quietly no complaints thus far.

It works well when it is connected. There are connection issues. The feed for scanning is very useful.

I have never been a big printer guy. I really don't use all the fancy functions but just simple need of printing. I write a lot of stories so it is easier to print to read them. Most printers will have some issue with clarity or the ink won't dry. This printer really surprised that it makes the words look sharp even if you changed the level of ink. This printer was smaller than I had before which is great.

Easy to use and the print quality is great. Fits perfectly on top of the small filing cabinet between my desk and the wall. I recently downloaded the manual and have everything just a click away.

The print is good and the price is also good, i will recommend it

It’s the third HP wireless device we’ve had in recent years. Good quality printing and copies. Biggest problem is that it goes offline far too often.

I bought this to be able to print out documents and pictures, and it has done exactly that. I love all of the features it has and that it’s wireless. My biggest complaint is the connectivity. I constantly have to re-connect it despite if I have it connected via usb directly to my computer.

fast and quiet printer. compact size, not entirely familiar with all the features or where the ink pods are located

this is a very quiet printer I don't print much so it's perfect for my use. Haven't had to use the instant ink yet although cartridges have arrived. The scanner does a really good job as does the printer